I had a file disappear from creative cloud and then the name get reassigned to another file.

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• An older version of Adobe Creative Suite is installed on my computer (iMac). This version is no longer valid. I ordered creative cloud and then the installation is you asked the product code of the Suite. I have the old code entry and it say that it is no

  How to install Creative cloud when an old version of the Creative Suite is still installed?

  Please take a look at this document and see if it helps:

  FAQ: What should I do if the creative cloud invites me for a serial number?

• I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6

  I downloaded the App from creative cloud and I'm trying to download Lightroom and I get error Code 6?

  If it is exist code 6, errors ' Exit Code: 6 "," Exit Code: 7 "|"» CS5, CS5.5

• I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  I just download Adobe Creative cloud and all the so-called applications 'try' instead of the installation. I bought all the applications so why it only gives me an option 'try '?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use.  How to get rid of the tempo

  We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use.  How get rid of the temporary use of a month?  They both have the same ID and both appear on the administration page.  Thank you.

  Please contact customer service to get this resolved.

• Everytime I try to download the Adobe installer that's fine 95% full, and then it will say "launch creative Cloud" and then it will freeze. I tried to restart the download as Adobe said, and he did the same thing. Any tips to help me?

  Everytime I try to download the Adobe installer that's fine 95% full, and then it will say "launch creative Cloud" and then it will freeze. I tried to restart the download as Adobe said, and he did the same thing. Any tips to help me?

  Uninstall anything cc which can be installed.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  then install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe

• I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not vali

  I bought a physical copy of Lightroom 5, but I'm having a problem with my disc drive (iMac - vintage 2009 - running os10.7.5).  I tried to download a trial of LR5 creative cloud and using the serial number of the box, but the license key is not valid.  Is there a way I can download a copy so that my license key will work?

  A download of Cloud will not work for a licensed version.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• How can I send documents from my main computer to the cloud, and then how to get back them on my surface?

  How can I send documents from my main computer to the cloud and how can I get back them on my surface?

  Moved from Community Participation

  Original title: cloud

  On your main computer, save the file in your SkyDrive folder.  The file will then appear automatically on your Tablet Surface.

• Cancelled membership Adobe Creative cloud and then reinstalled my edition Adobe Creative Suite 6 Production Premium student and teacher I get a message that I need to renew my membership of creative cloud.  Would be appreciated

  I recently cancelled membership adobe cloud and then re installed my edition Adobe Creative Suite 6 Production Premium schoolgirl and her teacher, and now it does not start.  I get a message that I need to renew my membership of cloud creative in order to use this product.

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• all creative suite applications install as trialversion have a subscription to creative cloud) and when the

  All programs of the suite creative settle as trialversion (I have a subscription to creative cloud) and the expiry of the trialperiod I am directed to buy a new version

  CS6 Cloud Creative applications unexpectedly back in trial mode

  Connect you or activation errors

  Mylenium

• Hi today I bought a laptop from Apple, and I want to download creative cloud and during the installation of the cloud does not move me for a long time what to do

  ??????????

  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

• I am a member of creative cloud and bought the edition of students.  When I go to the Apps on my cloud he said "try."  But I bought it, I do not have a trial.  It should say "Download", not "Download Trial".  What I am doing wrong?  It is said that I paid

  Why am I not able to 'Download' cloud Apps edition I paid for students?  Everything he says is "Download Trial" or "Try" on my creative application of cloud.  I am frustrated because I paid for the full thing, not a trial.  Anyone know what I'm doing wrong?

  Then, I found a solution for my problem and maybe yours? It's the windows host file.

  If you cannot open the Web page and then reset the hosts file.

  • Launch an Internet, such as Firefox or Internet Explorer browser, and open one of the following links, depending on the version of Creative Suite:

    • CS5.5: https://activate.adobe.com/test
    • CS6 and later: https://lm.licenses.adobe.com/gdf/status.jsp

    If you see a successful test message (see screenshots below), you have access to the activation servers. Activation of the trial or from your software.

    CS5.5: Test passed

    CS6 and later versions: Test successful

    Still problems? Go to step 3. Reset the hosts file.

  • Reset the hosts file:

    Note: you may need to deactivate you security software to change your hosts file.

    Windows

    1. Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
    2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
    3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
    4. Look for the hosts file for entries referencing activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
    5. Save and close the file.

  If you still have problems I suggest you have a look here

  When I open my creative cloud application he asks me my serial number?

• How to force the download of Adobe Creative Cloud and reinstall the application?

  Mac, I installed Indesign via CreativeCloud and then remove the file from the application in the Finder. Adobe CC said even the app is updated and I can't reinstall...

  Thank you

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• I am trying to install creative cloud and got the error code: 50

  What does that mean?

  See if the following can help:

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Is the login for creative cloud and Forums the same or different?

  When I connect CC I see my name and when I connect to the forums of Muse is a screen name that I used a while back. Not sure if this is related or not, but I can not install the Muse last due to a "certificate problem".

  Hi the computer man.

  Welcome to the Adobe Forum,

  1. connect to the creative cloud: use: www.creative.adobe.com

  2. to connect to the Forums: use: http://forums.adobe.com/index.jspa

  Kind regards

  Baudier