I had a Trojan horse and he distroyed some of my windows programs. I want to know how to fix them.

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• I just installed Windows 7 on a PC that I just built. Being new to Windows 7 I started to play around him and did not find any games at all. Does anyone know how to fix this?

  I just installed Windows 7 on a PC that I just built.  Being new to Windows 7 I started to play around him and did not find any games at all.  Does anyone know how to fix this?

  Salvation Ita; tribal

  Congratulations on a newly built Windows 7 computer. Selected games may not be that is the reason why you are unable to find all the games on the computer.

  Follow the steps to turn on the games feature.

  1. click on start.
  2. type optionalfeatures.exe in start search.
  3. place a checkmark for the games.
  4. click on OK.

  After the computer has been restarted, check if you can play games on your computer.

  See the article: features on or off Windows activate: http://windows.microsoft.com/en-US/windows7/Turn-Windows-features-on-or-off

  Thank you, and in what concerns:
  Swathi B - Microsoft technical support.

  Visit our Microsoft answers Feedback Forum and tell us what you think.
  

• I accidentally uninstalled mail and peoples tiles frm my computer. I would like to know how to reinstall them.

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  Hello

  1. open the store.

  2. right click in the window of the store and click on your applications on the top toolbar.

  3. in the drop-down menus, select applications and sort them by name.

  4 locate the app email, calendar, and email click on this application and select install on the bottom toolbaricon.

  5. after the application finished installing, exit the store.

  This will restore the apps.

  Concerning

• I received an email to update Firefox and trying to download my McAfee security it was a Trojan horse and stopped downloading

  I received an email saying to use the link to update Firefox, on this operation my McAfee security said it was a Trojan horse and stopped the download. I deleted the email, but I just got a second one on. Is it an email address, I can send it to so you can check.

  Mozilla do not send email about updated Firefox from a link in the email. Someone is trying to trick you into installing Malware or a virus on your PC under the guise of an update of Firefox.

• Is CSRSS.exe Trojan horse and how get rid of?

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  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  The methods below are for Windows 7 - Vista is very similar - for XP using RUN instead of
  Start - Search,.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of the malware: (for VISTA and XP, you must use their recommended
  methods to perform the SFC and CHKDSK which are similar.)

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  VISTA and XP need other methods for a repair Installation.

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  How to do a repair installation to fix Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Does anyone know why when I run Defender and he finds a Trojan horse, and I try to remove it, it begins to make then after some time the computer stops

  original title: Defender

  Does anyone know why when I run the defender and he finds a Trojan horse, and I try to remove it it starts to do then after some time the computer stops and when I restart it Defender always tells me there is a Trojan horse and the same thing happens when I try to remove it?

  Hello

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Code product key? had reboot my computer and I need a code for Windows Vista from the bottom of my laptop

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  Can you help me?

  Thank you very much

  The code is located on a label and is a 25-digit alpha-numeric (and very hard to read) code separated into 5 groups of 5 numbers separated by dashes.  If you can't find it on the bottom of your laptop, open the battery housing and remove the battery and look there - I know of cases where this is where it was placed.

  If you can't find the product key, your only choice is to contact the manufacturer and see if they can help.  Sometimes the relocations made with recovery disks don't need to be activated (depends on the manufacturer and their recovery process must ask them and confirm before you spend money on the recovery discs).  A valid product key is required for activation if activation is required - there is no way around this problem.  And in case you are considering on it, you can't switch from one product not enabled - you need to do a clean and complete installation (update disc will not work).

  I hope this helps and that the manufacturer can help you.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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  The menu bar, select View-Headers-Normal

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• all my files were deleted and I don't know how to retrieve them.

  Original title: maintenance cleaning disc

  all my files were deleted and I don't know how to retrieve them.

  Hi BarbaraJenkins,

  ·         How do you delete files?

  ·         Did you remove them permanently? (Shift + delete)

  ·         What is the operating system installed on the computer?

  You can check if the files are available in the Recycle Bin

  Windows 7: recover files from the Recycle Bin

  Windows Vista: recover files from the Recycle Bin

  If there are no files in the Recycle Bin, then unfortunately, you maybe not be able to recover their return.

  However, try looking for a third-party software that can help you to do. You may need to search the Internet.

  Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.