I had firefox. Updated gave me a malicious software. I uninstalled firefox. Is it now safe to re - install, details please.

After an automatic upgrade for firefox 16 my search engine went to isearch Claro and would fail to withdrawal.
Finally, I had to do a full restore and this seemed to cure the problem. I uninstalled firefox as a precaution but want to know if it can now be reinstalled and also if it will support Norton toolbar?
I need advice and reassurance, I like firefox but don't want any security problems.
Concerning
Bob

These problems of Firefox, (if it is related to the file download) have tended to be either false positives, (in which case detailed can be useful so that the problem could be studied) or because of download and use unauthorized copies of Firefox.

Try to install from:

Note that Firefox provides an attack and phishing protection by default

Utilities such as Norton Safe or whether not sometimes fail on new versions of Firefox, until the company updates the software. I hope that the basis of Norton Security software will continue to work. You can also not that MS Windows provides a firewall as part of the operating system and also makes the free security software available such as MS Essentials.

I wonder if part of your problem can lead to a form of misappropriation of research. Because some of this type of software is installed by the choice of the user; often bundled with other software, security software will not prevent installation.

Tags: Firefox

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    ~~~~~~~~~~~~~~~~~~~~~~~

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    ~~~~~~~~~~~~~~~~~~~~~~~~
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  • Receipt of phone call saying I had malicious software (Microsoft impersonation)

    Title: Funny original call

    I live in PA and received a phone call from someone who do not speak English as a first language by telling me I had malware and viruses on my computer and it was a Microsoft tech.  He asked if my computer was on... I said no... He told me to turn it on and he'll fix it.  sounded funny to me, so I asked what computer... He said mine... I said... it was still said to mine... I still once you said... which made me very suspicious.  I have 6 computers in my house... If he was from Microsoft and in fact is a problem, he could have told me that they... I hung up.  Fortunately for me, I worked on computers since 1982 and I have no banking services online for this reason and because he could not tell me that we (an error code would have given him my exact computer) and what operating system it used.

    Avoid scams that use the Microsoft name fraudulently

    Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

    Common scams that use the Microsoft name

    • "You have won the Microsoft Lottery"
    • Microsoft "requires credit card information to validate your copy of Windows.
    • Microsoft sends unsolicited e-mail with attached security updates
    • A person of "Microsoft Support" calls to fix your computer

    Avoid these dangerous hoaxes

    We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

    For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

    In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

    For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

    Microsoft sends no communication unsolicited on security updates

    When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

    Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    = Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    ===========================================================
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