I had problems with windows live mail, I uninstalled it, now I have no e-mail at all, can you help me. I've been using windows vista

Similar Questions

• Had problems with Windows 8 Pro that I bought after the pre version, seems when I tried to reinstall it, kept getting no configure after installation.

  Had problems with Windows 8 Pro that I bought after the pre version, seems when I tried to reinstall it, kept getting no configure after installation.  So I tried a full install without success.  Can you please give some tips to overcome this problem?  I lost the back upward with the resettlement, don't know how, but I have a QuadCore intel 9650 memory of 8 GB, 560 GTX GPU, 120 GB SSD.  Can I install windows 7 ultimate, but I prefer Windows 8 Pro and don't want to pay for it again.

  I suggest you reinstall Windows 7 first, then use your existing Windows 8 Pro key and reinstall Windows 8 Pro from the following link:

  You can download it from there and use your product key to upgrade:

  http://Windows.Microsoft.com/en-GB/Windows-8/upgrade-product-key-only

  You will need to reactivate by phone:

  Activation of the phone:

  1. press the Windows key + X , and then click run, and then type: slui.exe 4

  2. then press the ENTER"" key.

  3. Select your "country" in the list.

  4. choose the option "activate phone".

  5. stay on the phone (do not select/press all options) and wait for a person to help you with the activation.

  6. explain your problem clearly to the support person.

• Problems with Windows VISTA update (error code: 9 c 47 of the 800070002, D 80024200)

  original title: problems with Windows VISTA update

  I'm using Windows Vista (SP2). Windows update is not able to update the following updates on my system. Whenever I get these error messages.

  1. 9 47 code
  2. Code 800070002
  3. Code D 80024200.

  Is there a resolution to do the same thing?

  Hello

  Did you change your computer?

  I suggest you to follow the methods and check.

  Method 1:

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Method 2:

  If you have installed a security software on the computer, then I suggest you try to disable temporary and check to see if the same problem happens. Make sure that you enable security software back once the diagnosis is made to prevent the computer from virus attacks.
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Method 3:

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

  http://support.Microsoft.com/kb/947366

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

• Messages received that he had problems with Windows Live. I am not able to send emails in Hotmail.

  original title: hotmail

  Today we had the messages he had problems for windows live. We are not able to pass anything on hotmail and computer he is slow

  Hello

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums at www.windowslivehelp.com.

• I had problems with my gc, cleaned and he is now allowed outside my control file system system, that it will take place at 68% and stops running

  I had problems with my graphics card cleaned and it works well apart from the system of checking file system on C: turns 68% and stops. If I have to cancel the computer checking seems to work ok, or is it?

  I guess that Mark_S_Sloan is talking about chkdsk /r or running a disk check with fixed error on a restart. so I would say that what I used to say the performance is chkdsk:

  The chkdsk/r can take a long time to complete depending on the size of the volume, the amount of data on the volume, the speed of the system and what chkdsk is to do.  It take about 2 hours for chkdsk/r run on one of the volumes of my1TB (I'm a right that I rarely run).

  It may take a long time for chkdsk complete or they seem to be "stuck".  Be patient.  If the HARD drive led blinks always, chkdsk is something.  Keep an eye on the amount of the percentage to be sure that it is still making progress.  It may even seem to go back sometime.  Give him a chance.

  @Imran M - Microsoft technical support engineer:

  Don't you know that the performance of the auditor of the filesystem (sfc/scannow) does not provide a percentage of completion?  Have you ever used it?

  He also really tell you anything about what he did, or could have done when it is executed even if she finds something to do.

  Everything you see in the Event Viewer system log are messages like this:

  Event type: Information
  Event source: Windows File Protection
  Event category: no
  Event ID: 64016
  Analysis of file File Protection Windows has been started.

  .. few time later...

  Event type: Information
  Event source: Windows File Protection
  Event category: no
  Event ID: 64017
  Windows File Protection file analysis completed successfully.

  Even if sfc/scannow find something to do, you will know about it, because it is not connected.

  That's why use sfc/scannow still more of a waste of time.

• What is the problem with Windows Vista?

  It's Windows Vista just bad or what!

  Sorry for my title, but I have had serious problems lately and it has been really frustrating.  This all started when I got a game, Civilization V, to be exact, as a gift.  Now, I use a laptop that is not done for the games, but I am able to run games of different strategy on a low setting without problem.  When I installed Civilization V, however, it did not work, saying that I had to download Windows Vista Service Pack 2.

  The reason why I didn't have SP2 was because I disabled the auto-update feature.  I did not want Microsoft to auto-updated my computer because it just add more files to my computer - right which may be unnecessary, i.e. IE and take hard drive space.  However, because I really wanted to play the game, I was like, so can download SP2.

  This is when the problems started to arise.  First of all, somehow, I'm done with DirectX 11.  From my understanding, XP is associated with DirectX 9, Vista with DirectX 10 and Windows 7 with DirectX11.  I have Windows Vista, but I have DirectX 11 is installed.  How is that possible?  This in turn makes Civilization V quite unstable.

  But, I'm not really upset to have the correct version of DirectX, because in all honesty, I have accidentally installed when I installed the game.

  WHAT I'M REALLY UPSET is how SP2 has completely messed up my computer.  First of all, he did my laptop completely unstable.  My starting times vary.  Sometimes, I have a blue screen when I start my computer.  Also, it has substantially increased the amount of energy/process my uses of the computer.  While my laptop has a skinny 1 HR autonomy on SP1, it has now a little 15 min autonomy on SP2.

  But perhaps what really upsets me is that since I installed SP2, I've lost half a gig of hard drive space whenever I restart my computer.  And since my computer has become unstable, I have to reboot more often then usual.  I got 10 GB of free hard disk space and now I only have 200 MB.  I tried 'disk cleanup', but now my computer has only 4 gigs.  Where's the other 6 GB?

  And the worst, Vista is that research is absolutely useless.  Find recent files that have been created (since if I lose 500 MB every time you start, I need to create some sort of file), but my search comes up with no results.

  I write because I need solutions to these three things:

  (1) how can I make SP2 uses less memory and processes?  I wish that my life of battery 1 h back instead of 15 min.

  (2) MOST IMPORTANT: How can I prevent my computer whenever I restart the loss of 500 MB of hard drive?

  (3) what are the means that would allow me to search my computer so that I can understand why I keep losing hard drive space?

  I can't believe that Microsoft will come out with an "update" which downgrades your computer actually.  And I am sure that I do not have a virus, because I have not downloaded anything / visited all websites summary recently at 90%.

  Thank you.

  Access your site from manufacturers of portable, specific to your model and update all the drivers available.

  Then to winupdate parameters depend on important updates ONLY, by installing not important updates, you leave your computer at risk and bug fixes will not be implimented

  A battery degrades over time

  The direct X version installed / updated will be required for your system to Directx 11 is released in 2008 and was designed for Vista/Win7

  You don't mention the size of your disk or free space. There are many things that can eat disk space

  http://www.Jam-software.com/treesize_free/ will show what is using your space

• Activation problem with Windows Vista Home Premium 64-bit edition

  Recently, I had a problem with my office that was running Windows Xp Pro.   After having tried to reformat the computer with my installation disc, something was holding me back upwards.  Thus, recently bought a laptop with Windows vista on it I used the disc that comes with it.  Note: I ordered this laptop for Windows 7, vista is no longer running on this laptop.  Everything installed very well on my office with the exception of one problem it won't let me activate windows.  Now, it's my copy of windows vista that I paid for.  It runs on a single computer in my office.  I have validated my software on my desktop and it's been validated.  Now why not activate Windows Vista?

  If Vista is preinstalled on your laptop, it is classified as an OEM license and is not transferable.

  The license of Vista OEM is related to the original computer it is installed on and dies with the computer.
  You cannot transfer it to another computer/laptop

  If a license of Vista at retail, you can transfer it to another computer/laptop.
  But it can only be installed on one computer at a time.

  A single license is a single Installation.

  See you soon.

  Mick Murphy - Microsoft partner

• I accidentally downloaded the elements of photoshop for windows, but I have a Mac... Can you help me move without having to pay to download another?

  I accidentally downloaded the elements of photoshop for windows PC, but I have a Macbook air. Can you help me to switch to the Mac version without having to pay for a new download of the software or the license?

  Go to Adobe to get a refund and then download the right version

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Satellite A200-1d(a): various problems with Windows Vista Mail

  Model: Satellite A200-1d(a)
  O/s: Windows Vista editions Home Premium more
  Background: Recommended for a parent, now transformed into 'support harassment ".

  The behavior of Windows Mail is displayed is non-standard and unreliable, for example:

  Creating new folders local they are initially displayed in the list of folders (left sidebar), if the mail is restarted they disappear and reappear only if they are selected after clicking on "local folders". Other than the Inbox, local folders and the Microsoft? (used for notes, etc.), all the other default folders are missing, either sent, sent, drafts box, etc.

  Another minor issue is that windows mail does not seem to recognize when the status of the internet connection changes from unavailable to available, in order to empty the Outbox and send emails, it is necessary to restart windows Messaging.

  A number of occasions, all messages disappear from your Inbox and all other folders are not available, the only solution to this problem seems to be a reboot of the laptop.

  This link seems to suggest that there is a problem with the security software which is now Norton Internet Security (configured and bundled with the laptop):
  http://forums.techguy.org/all-other-software/551829-Windows-Mail-doesn ' t-display - messages.html

  I tried to disable email inbound/outbound scanning in Norton, but it made no difference.
  Next step is to apply:

  http://support.toshiba-tro.de/KB0/TSB7701X30005R01.htm

  and then remove Norton Internet security

  Any ideas?
  Other than the foregoing the laptop is fine, looks like a problem of s/w for me.

  concerning

  Ball

  Hello

  I can't provide an exactly the solution to this problem of Vista Mail but to me, it looks like a Microsoft Vista operating system problem and not Toshiba Satellite.
  I don t think there could be a problem with the hardware that's why we should look for solutions.

  Now you will ask where a software solution? In my opinion, you should check the knowledge base Microsoft for some useful tips.
  http://support.Microsoft.com/search/
  and the solution center in Windows Vista
  http://support.Microsoft.com/windowsvista

  But first make sure that your Vista operating system is up-to-date and you have already installed all the updates and patches!

  Good bye

• Always had problems with Windows 7 back

  Hi, I have posted before but did not get real help, I was able to do what was asked.

  I have upgraded to Windows 10 but returned to Windows 7, within the allotted time to say that my version was not genuine that I needed to put in an activation code which I obviously didn't. (The icons was set on a black background).

  Since then, I tried to upgrade again to Windows 10 only to say that I still need an activation code, which again, I have not.

  I would like to use Windows 7 yet once if possible, because personally, I think it's the best functioning windows system created.

  Any help on how to do this would be greatly appreciated.

  Thank you very much

  Steve.

  Check if you have installed November update:

  How to check if you downloaded or installed the update Windows 10 November

  If you do, then all you need to do is change the product key with your Windows 7 product key:

  Click Start > settings > Update & security > Activation > change product key

  If you do not have the November update, download it, and then do an upgrade of the repair:

  How to download official Windows 10 ISO files

  then

  How to: upgrade an of repair using the file ISO for Windows 10

  also check

  How to install and activate Windows 10 using your Windows 7 or Windows 8 product key

• Problems with Windows Vista Service pack 2: Code 8004402F; Code 80010108

  Well, I tried to download the SP2 for Vista Edition home premium, about a month ago and got the 2nd error code indicated. I recently tried again and got the first code listed. During the recent attempt, the achievement of the updated 3/3 but computer froze just after the restart and had to do a system restore.

  In addition, windows update cannot download updates... always says UNABLE

  And, I can't run/install programs downloaded such as to fix the windows update. I get a message saying "THE TEMP FOLDER IS ON A DRIVE that IS FULL or IS INACCESSIBLE. FREE UP SPACE ON THE DRIVE OR THE VARIFY THAT YOU HAVE PERMISSION TO WRITE TO THE TEMP FOLDER '

  I'm the administrator, I have more than enough free space on the disk, and I double checked that the permission is given to all temporary folders. Disk Cleanup is done frequently. SP1 is installed. I am running Trend Micro security and have tried with this option disabled.

  Help, please!

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Touchpad problems with Windows Vista, HP Pavilion dv7

  For some time now, I had problems using the touchpad on my HP Pavilion dv7-1260 mobile.  When I press the left button of the mouse, I have the menu that is displayed when you press the right button of the mouse.  I changed the settings on a million times and I reinstalled the drivers, but nothing seems to work.  Maybe I need to change touchpad sensitivy or something, but I don't know how to do it on Windows Vista.

  Hello

  Looks like there is a problem with the hardware with the TouchPad so check with the help of HP, their online
  documentation and drivers and ask questions in the forums about isseu known with this model.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  ========

  Parameters for TouchPad located in the control panel - mouse (there may be several tabs with TouchPad entered)
  and some come with a utility that loads in the Notification area next to the clock in the bottom right.

  ==========================================

  If necessary: (make sure that you have restarted at least once, if the above did not work)

  Panel of configuration manager devices - mouse and pointing devices - Double click on the touchpad - the driver tab-
  Click on update driver (it comes may not do anything like MS is far behind the drivers of certification), now right CLICK
  on the TouchPad and UNINSTALL.

  Then go to the USB and UNINSTALL ALL controllers except the category itself (all in). RESET

  This will refresh the driver for the TouchPad and battery USB. This does not prevent the touchpad from working.

  The similar procedure on XP, Windows 7 and Vista is the same, except that we need to clear the specific device if present.
  http://support.Microsoft.com/kb/310575

  Then go to the system manufacturer's website and get the latest touchpad drivers.

  Download - SAVE - go to where you put it-click on - RUN AS ADMIN.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Problems with Windows Vista update error code I get is Code: 80096001

  Hi gang,.

  I need help I can get at this point. I am currently working on a machine to a customer who had the rootkit zero.access top. The machine works like a champ, now that it is all clean; but for some reason any Windows Vista refuses to update. Let me mention the operating system before proceeding. The operating system is Windows Vista Home Premium 64-bit. When I try to run Windows Update, the machine has a total of seven updates to install; This is especially important and option. In the important section, the machine is trying to install a security update and that is 9. In the optional section, the machine is trying to install the driver as updates: video, network, etc. The PC is already running Service Pack2. The error code I get is: 80096001. I tried every fix that Microsoft recommends, even the Microsoft Fix It tool. Nothing seems to work. I had a simular problem before in Windows XP. If my memory is good, I had to go to the entry in the registry of Windows Update and apply a DWORD here, or something; I don't remember exactly what I did. I can tell you that I checked the registry and there is literally no key to change in Windows Update. Any help or advice would be great, this question is about to drive me crazy.

  Thank you

  What's next for security/antivirus installed; is it's subscription and current definitions; has whatever it is detected the last time that the system has been scanned with it?

  You can reset the Windows Update components, but If the malware is present on the system update will still be blocked by the malware.

  (When was the last time you checked your system for malicious programs?)

  Suggest you try to have the system scanned both of the following in this order - do not jump...

  In addition to using an anti-virus, as Malware/spyware scan:

  http://www.Malwarebytes.org/products/malwarebytes_free>

  (MBAM) Malwarebytes is as its name suggests, a Malware Remover!

  Download the free Version from the link above.

  In addition, scan with the free Version of (SAS)

  http://SUPERAntiSpyware.com/superantispywarefreevspro.html >

  How to remove malware belonging to the family Rootkit.Win32.TDSS http://support.kaspersky.com/viruses/solutions?qid=208280684>

  ESET Online Scanner

  http://www.eset.EU/ESET-online-scanner>

  Access the article KB971058 via Internet Explorer (only)

  If no malware is present - How to reset components Windows Updates?

  http://support.Microsoft.com/kb/971058>

  Download and Save the fix it 50202 from the page above.

  Close all the open browsers and programs prior to execution of the fix it.

  Since the downloads fail, when run you the fix it choose its default mode when you run it the first time.

  When he finished, check if download updates now.

  If the updates are still not download after you run it, then run it again and choose his Aggressive mode.

  Then reboot and see if the download updates now.

  UTC/GMT is 19:30 on Friday, October 7, 2011

• problems with windows vista

  I have windows vista and Trend Micro antivirus... I have a fake antivirus program which swept out of my system. We have fixed this, but I can't use Internet Explorer (but google chrome is ok) and when you click the start here button where there should be a list of my recent programs it is empty. Worse, it's also that I can't find anywhere system tools to do a disk cleanup or defragmentation. can someone help me with this. I need to clean my bad disk... they are full of temporary internet files. I tried looking everywhere and can not find it anywhere. Help, please

  Hello

  Let us know what fake virus you would help us help you.

  The use of the methods in this Guide to uninstall should solve your problems. RKill and run FixNCF.reg
  and check the other methods in the Guide and those below in this response.

  --------------------------------------------------------------------------------------------------------

  Remove Win 7 Antispyware 2012 and Vista Antivirus 2012 changing name of thugs
  (Uninstall guide)<-- read="" this="" link="" for="" removal="">
  http://www.bleepingcomputer.com/virus-removal/remove-win-7-AntiSpyware-2012

  See if you can access the internet using the safe mode with networking (repeatedly press F8 as you start).
  If you are unable to access the internet, then you will need download the programs on another computer
  and transfer to it on removable media such as CD, DVD or USB drives.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  =========================================

  If necessary once you are sure that the malware is removed completely:

  You can try an in Place upgrade/repair Installation that allows to maintain the programs
  and although redundant data backups are always a good idea.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Problem with Windows Vista Home Premium SP2 do not update, will be upgraded to Windows 7 fix this?

  I have Windows Vista Home Premium SP 2 with 32-bit.   I have problems with the download of updates and with it closing.  I want to know if I upgrade to Windows 7 If this will fix my problem.  If so, where do I need to buy. Thank you

  Hello

  upgrading operating system does not always solve the problems.

  You can take the problems with you

  see if that helps to fix:

  How to reset the Windows Update components?

  There is also an automatic 'fix - it' here

  http://support.Microsoft.com/kb/971058

  Also, try to put the KB numbers in the search on the link below and then manually download the

  http://www.Microsoft.com/downloads/en/default.aspx

  or repost in the correct windows update forum

  and include the kb numbers update and error codes

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

  For more information windows 7

  Windows 7 upgrade advisor

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1b544e90-7659-4BD9-9e51-2497c146af15

  Windows 7 upgrade paths

  http://TechNet.Microsoft.com/en-us/library/dd772579 (WS.10) .aspx

  Windows 7 forums

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=2

  Answers by topic

  • Office & Customization
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  • Install, upgrade, and activate
  • Internet Explorer
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  • Maintenance & performance
  • Photos & Video
  • Programs
  • Security, privacy, and user accounts
  • System repair & recovery
  • TV and movies on Windows
  • Windows Update