I had purchase cc all apps for students / teacher and then I received the receipt e-mail. But it is not activate the license and subscribe. How can I activate it?

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• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a Creative cloud photography Plan (CC of Photoshop Lightroom). There a serial number for registration? because I have received no series by mail, but it works well!

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  The CC has not need any number of series, it is based on an Adobe ID.

  In the case where you are prompted for the serial number then you can refer to.

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  • Re: Incorrect serial number?

  Concerning

  Baudier

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• I downloaded Adobe Acrobat DC for student/teacher edition of STAPLES. The product key is not able to give me the KEY of ADOBE to ACTIVATE the product on a permanent basis to full-time. I already have an Adobe account. What the heck is the problem? I am ve

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  Hi Antonio,.

  Please visit: https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  I hope this helps.

  Concerning

  Megha Rawat

• I bought a creative cloud, but he did not appear in my orders. How can I get my money back or the product I purchased?

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  If it's as if you use a trial when you are a member, please see this FAQ:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I bought the app composition unique creative cloud for acrobat.  When I log into my account it does not show that I bought.  How can I get the download to work without buying again.  I have a receipt for my purchase.

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  Please check the help below document:

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  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  Please refer to find the serial number of your product Adobe quickly

  Hope this will help you.

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  Help!

  Vivif8072 please see in Sign, activation or connection errors. CS5.5 and later for more information on how to solve the connection error preventing allowing him membership.