I had the virus "XP Antivirus 2012" and now impossible to update MSE
I had the virus "XP Antivirus 2012" and now impossible to update MSE. Yesterday, I downloaded the Scanner of MS on another computer and transferred to the computer infected in safe mode and ran the Scanner from Ms. Fortunately, it removed the virus, but this morning I started the computer and check the updates on MSE, but he would not check. A window titled "Microsoft Security Essentials" read, "Security Essentials could not check the updates antivirus and antispyware due to internet or network connectivity problem." He was also the error code: 0 x 80248014.
Can my firewall Windows or Security Center maintain MSE? Or should I do something else?
Probably a corrupted Winsock, try running the Fixit 50203 (scroll down page)
http://support.Microsoft.com/kb/811259
If it is impossible to access the Fixit on your own computer try dl on another computer as you did with the Safety Scanner.
Have you tried the bleepingcomputer.com removal guide / http://www.bleepingcomputer.com/virus-removal/remove-xp-antispyware-2012 (again may require the use of another computer in mode minimum to dl and file transfer)
Since you use MSE, have tried the Safety Scanner but still have problems consider contacting support.
Start here - https://support.microsoftsecurityessentials.com/
and select the link that says - I think my computer is infected. Options vary from
region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/)
in the United States at this time. After an initial free consultation, a fee will be charged for
assistance, based on the details of the case.
Furthermore, depending on your level of experience and comfort using 3rd party repair tools, check the following:
Repair Windows Tweaking.com
http://MajorGeeks.com/tweaking.com_-_Windows_Repair_d7141.html
5.2.2 D7
http://MajorGeeks.com/D7_d6954.html
For others * old school * correct and applicable to the see below XP tweaks.
Kelly Korner
http://www.kellys-Korner-XP.com/xp_tweaks.htm
Doug Windows Tweaks and tips
http://www.dougknox.com/
I hope this helps.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
For more information and help on how to protect you and your computer, I refer you to the following:
Safety & Security Center
http://www.Microsoft.com/security/default.aspx
Virus and Security Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0
Malware Protection Center
http://www.Microsoft.com/security/portal/default.aspx
Malware encyclopedia-search for malware names
http://www.Microsoft.com/security/portal/threat/threats.aspx?ID=1
Don't let the bad bits byte.
Tags: Windows
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