I have 0 photos/videos on iCloud. Said using its 2, 1 GB

I have 0 photos/videos on iCloud. But it says in my phone and mac I use 2, 1 GB!

My photos are all on the computer. The iCloud library is disabled on the Mac.

It is enabled on the iPhone.

Any ideas?

Thank you very much


The iCloud library is disabled on the Mac.

It is enabled on the iPhone.

If you use iCloud photo library on the iPhone, your photos in the Photo.app iPhone will use iCloud storage and this is what you will see in system preferences > iCloud on Mac as well. The iCloud storage is shared by all devices using the same AppleID and not separated for each device.

Tags: iCloud

Similar Questions

  • I need something to smooth out grainy photos and set the color.  I have several photos that I need to use which has a blue cast on them.  Photoshop will remove the color blue?  I need an answer immediately.

    I need something to smooth out grainy photos and set the color.  I have several photos that I need to use which has a blue cast on them.  Photoshop will remove the color blue?  I need an answer immediately.

    Yes, photoshop can remove noise and remove color casts

  • My iPhone and Mac all have two Photos related to iCloud, same images appear on both. How to remove pictures from the phone without removing them from the Mac

    I've shared pictures between my Mac and iPhone using iCloud. Recently downloaded about 1800 brother SmugMug account family photos. Subsequently discovered that they had all been loaded on my phone as well. When I try to delete them from my phone, I get a message the suggests that if I do, the photos will be removed from my Mac was fine. How can I remove the phone and let the Mac intact?

    I've shared pictures between my Mac and iPhone using iCloud.

    What iCloudService do you use?

    • If the iPhone and the Mac are synchronized with iCloud photo library, removal of the photos from the iPhone will remove them from the Mac as well.  iCloud photo library is a synchronization service that will ensure that you see the same pictures on all devices. All change at will the timing and any deletion or any import.  To win the storage on the iPhone allow the iCloud Photos setting "Optimize Storage.
    • If photos have been synced with my photos and not iCloud library stream, you can remove them from the iPhone. They must stay in the library on your Mac. But before a massive deletion on any device, make a backup of your photo library, just to be sure.
  • Save (and share) iPhone photo/video to iCloud drive

    I would like to put a photo or video that lives on my iPhone in iCloud drive, if I can share it with others (think Dropbox public folder). Is this possible?

    I don't think that it is possible, but why not just use iCloud, photo sharing (if you already have an iPhone) - iCloud, sharing photos - Apple Support

  • Why this error pops up every time I have watch photos, videos or documents on my computer; Explorer Windows has stopped working? __

    Hello.  I have Window Vista.  I have Windows Defender and a good program antivirus that I run often.

    When I try and watch video clips or photographs or even word documents, I have this error. Windows Explorer has stopped working... it allows me to restart or go online and restart with the same result.

    What's wrong? What can we do about it?

    Hi Edward,.

    I hope that some of this help! Let us know the results!

    Cody C
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Photo albums print iCloud by using Lightroom/Blurb

    I have several albums of photos to iCloud I want to print in photo albums. Ideally, I would like to use Lightroom/text of presentation. What is the best way to do this and get the maximum resolution? I downloaded using mobile Lightroom but they search for low resolution.

    Download first full resolution copies to your Mac and build your album from these files.

  • When I turn off the option "optimize the iphone storage" in iCloud photos, made my phone automatically re - download all my photos/videos in my phone again?

    I used the option "optimize the iphone storage" on my old phone to save space, but I hated waiting to load when I want to watch them. Now, I clicked on "Download and keep the originals", but I can't tell if my phone is re - download the original photos/videos to iCloud to my phone. What does automatically or are these pictures forever in the version "optimized" on my phone?

    Subsequently, it must download the originals. Synchronization is VERY slow, so it may take some time depending on how many photos you have.

  • Is it possible to download all my photos stored in iCloud on a phone, I'm no longer using 24/7?

    MY iphone6 had problems and rather then download all of my info icloud we brought back down to 90 days of photos and contacts. But I want to bring everything up to a separate phone so that I can make the photo cd

    You say that you were not able to recover all your photos/videos to iCloud photo library?

  • Downloaded video of s d card, have sound, no video

    uploaded the video of my s d card, have sound, no video

    uploaded the video of my s d card, have sound, no video

    Download and use VLC )<-- that's="" a="" link,="" click="" on="" it.) ="" do="" you="" have="" sound="" when="" you="" play="" the="" file="" using="" that="">

    If the answer is "Yes" - probably a codec issue - which means that the native format of some device allowing you to make the video is not something that would normally be found in a new installation of Windows Vista for its interior media player.

    If not - maybe a bad file.  What size is it?  If you use something like ( G-Spot )<-- that's="" a="" link,="" click="" on="" it)="" to="" figure="" out="" what="" the="" audio/video="" codec="" is="" -="" what="" does="" it="" tell="">

  • Help to move videos from iPhone photo sharing to icloud

    I have several videos on my iPhone 5s (latest IOS) that have been shared by my family with me. I try to free up space on my iphone and would like to get out and send them to my photo to icloud account. How can I accomplish this?


    Photos and videos that are shared with remain you by others via iCloud, photo sharing in iCloud, unless you chose to save it to your device. For more information on works iCloud, sharing photos, see this support article:

    With respect to the content that is stored on your iPhone, the following support article explains the difference between the storage (on your iPhone) device and iCloud and the relationship between them (you wouldn't move photos or videos off one and on the other to free a space):

    Finally, this article explains how iCloud photo library can be used in conjunction with your iPhone, including how optimize storage allows you to keep more small, size of the photos and videos on your iPhone so that all your original, full resolution are stored in iCloud:

  • videos and photos in the iCloud drive?

    I would use iCloud as an external hard drive.
    I want to keep my pictures and videos on iCloud and remove them from my phone.
    I understand that if I delete the pictures and videos from my iphone which photos and videos will remove also iCloud.
    I now have a plan of storage of 1 t because I can't afford to lose photos or videos, and now my MacBook Pro is also complete.
    Another thing is that my iphone can not save on the iCloud - it is April 2015 and it has never worked since.
    All opinions are appreciated.
    See you soon

    iCloud library is not designed as an external storage or a backup service. It is designed as a synchronization service to put at the disposal of all your images on all your devices and sync all of your changes to these devices.

    If you are short on storage space, set the settings of your Photos to keep only a local library optimized. Library of photos on your computer should, however, be at full resolution, so it acts as a backup in iCloud. Buy an external hard drive if you wish.

    Photos user / help guide:


    IVous has a very detailed and well illustrated article on iCloud photo library:


  • Uploading photos and videos to iCloud...

    Hello, I have the same challenge that many seem to have, in that my photos and videos take forever to download if they load at all. This is a paid service and the answers seem to be "it could take a month" or "be patient"? Well, it has been over a week now and my 35 pictures and 6 videos have not downloaded. I've stopped and started the service, I rebooted my phone and left if for hours and nothing. It is absolutely ridiculous and I would be really grateful if someone could give something more than a 'be patient' so that Apple continues to extract funds from me for a service that can not be used?

    Oh and the videos are not large (we are 67seconds and they total 329seconds) as I had no space to take big videos because I waited "patiently" to download photos and how big can they really be?

    I have 45.7 GB of unused space.

    Waiting patiently...

    Suspend the download and turn off iCloud library temporarily.

    Have you tried signing off iCloud and then insert it again? I suggest that you try it. Once signed in, return iCloud library on which will restart the download.

    If this does not work, then try to reset your device: hold the home and power buttons at the same time and continue to hold until the Apple appears (up to 30 seconds). Once the slide to unlock screen is displayed again, return iCloud Phtoto library on which will restart the download.

    See you soon,.


  • Old photos have not been deleted, even if it's been more than 2 months and keep crashing the photo library in icloud.

    Earlier this year, I used the library to icloud to back up my photos. Everything worked well. After awhile, I deleted the photos and off synchronization from photo library. Today, I decided that I wanted to use again, so I turned it on. It seems to work fine but when I connect to my PC I have the chance to see the old photos have not been removed. They seem to be corrupt (there is an exclamation mark instead of a thumbnail) and I can not open them, instead the library hangs. It has been more than 2 months, I suppose that even if I forgot to delete some photos, they should be gone now. Is there a way to fix this?

    a few things

    1 - iCloud Photo is not a backup - it's a synchronization service - see FAQ-apples iCloud Photo library FAQ - Apple Support

    More precisely

    Do I need a backup?

    ICloud library stores all of your photos and original videos in iCloud, but we still recommend that track you return of copies of your library. You can upload your photos and videos to iCloud on your computer and store them in a separate library, transfer them to another computer with transfer of images or Photosor store them on a separate disk.

    2 - ICPL can be accessed through Safari - connect to iCloud.com can click on the picture and see what's there - look in the recently deleted album and see what's there

    3. we need to know the details - you have other devices using the same iCloud account?


  • How can I removed the photos/videos to the iPad, but not delete icloud drive?  Need free space on the device, but can't.

    My iPad has a lot of videos/pictures on local memory.  I disappear off the coast because I see that they are in my photo database and iCloud drive.  When I try to delete them it asks it will remove them from all devices.  I just have to remove them from the iPad.  Ideas?

    Thank you!

    You cannot delete without delete icloud, unless you turn off and away the iCloud synchronization.

  • I don't have an icloud option in iphoto preferences.  I'm trying to place my photo library in icloud

    I am trying to load my library on my icloud account, but when I open the iphoto preferences, I have no other choice to icloud.  the photos have not been downloaded automatically?

    Pictures are downloaded automatically if your have verified Photos ☑️ in System Preferences > iCloud.

Maybe you are looking for