I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP

I have 2 laptops and one desktop.  Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help.  I use Windows XP

Hi JessaRoy,

· The computer connected to the network or are they computer autonomous?

· What is the number and the model of the computer?

· What is the service pack installed don the computer?

· What is the full error message with the error code, that's all?

· What are the steps you tried to solve the problem?

Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

With regard to:

Samhrutha G S - Microsoft technical support.

Tags: Windows

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