I have 2 messages in mail, when I select mail crashes

I have 2 messages in my Inbox of mail that says that Norton are infected. When I select one or the other to delete mail goes down. How can I remove them? I would go in the user library > mail > etc if I knew where to find the correct messages.  Navigate to the folder library of Mail is not clear. Norton does not put messages in his "quarantine of foder.

It's a false alarm or a Windows malware attachment in email (a common occurrence for most users of e-mail). No one can hurt you, and you don't need to do anything. Just do not pass to someone else.

You have no need to do is get rid of your worthless software, time-wasting "anti-virus" (AV). All these software are worse than useless.

Malware Windows is so widespread that you must assume that it is in each attachment until proof to the contrary. If you are just curious to know if a file is recognized as malware by the AV engines, you can download it from the "VirusTotal" site, where it will be tested against most of them. I do not recommend doing this with a file that may contain private information. A negative result is no evidence of anything either, because the AV software is not reliable.

Never leave any AV software remove or 'quarantine' send messages or attachments. This will damage the messaging database.

Please remove the Norton/Symantec products in accordance with these instructions. If you have a different version of the product, the steps may be different. If you have tried to remove it by dragging an application to the trash, reinstall it and finish the job.

Back up all data before making any changes. Never install any product "anti-virus" or "anti-malware" again.

Tags: Mac OS & System Software

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