I have a Blu - Ray player that does not work.

I have a HP dv7 1262us running SP2 from Vista and HP mediasmart 222.3309 and a DVD burner/bluray player. I can watch a dvd very well, but when I put in a bluray, he asked if I want to check the updates, I said yes and he flashes on the screen and ask you to check the updates again. I uninstalled medaismart and reinstalled twice and entered in the HP support and installed medaismart dvd v2.20 b2 five times, mediasmart can request to update and takes me on free upgrade to cyberlink website, I do this and it uninstalls and reinstalls the drivers. But still no bluray player. I can also go to windows Explorer and look at whats on the disk, so I know it isn't a hardware problem, but a problem with mediasmart. What should I do?

Hello

You can use a free BD player or PowerDVD 10, you can download from the following links:

FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53029.exe
   http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

It should play fine of BD. A newer version will be delivered with the latest machines.

Kind regards.

Tags: Notebooks

Similar Questions

  • Satellite A-P70-11R - drive Blu - Ray from Toshiba does not work after windows 10

    Hello

    Please can someone help with my Satellite P70-A-11R

    I have upgraded to Windows 10
    My Blu - Ray player would not work but the DVD worked,
    All drivers OK

    I tried to update and it said to remove old version first.
    I uninstalled it, then says cannot install the update as the program was deleted!

    I could not find the full program file to reinstall, so has restored a system.
    The program will be same not open even if its there and shown in the Task Manager.

    I asked Toshiba if they could send me the link to the full program (not an update or a patch)
    They sent me this link below, however its been said patch when you try to install it...

    Following our previous phone conversation please select the link below to install new software Blue Ray
    http://Support1.toshiba-tro.de/Tedd-...0213143736.zip

    When I try to install it says.
    Build version of the source is not build target error 2

    Now I'm stuck
    Thank you

    P70-A-11R satellite belongs to the PSPLP series.

    Windows 10 drivers and updates to tools Toshiba (update of the Blu - ray Toshiba disk drive) can be downloaded from this page:
    http://win10upgrade.Toshiba.com/swup...SPX?region=TEG

  • I have a HP 3970 scanner that does not work with Win 7.

    My new computer came with win 7 is installed.  I have a HP 3970 flatbed scanner

    It will not work with win 7.  Before that I had win xp and the scanner worked fine.

    How can I solve this problem?

    Hello

    It probably won't work because they don't have windows 7 drivers written for her by HP

    HP has written drivers for their products non-microsoft

    read the information about the available drivers below

    http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=298549&TaskID=135&prodTypeId=15179&prodSeriesId=298547&submit.y=1&submit.x=6&lang=en&cc=us

    You can try the vista drivers or contact HP or buy a new scanner

  • Fix a Dvd Player that does not work?

    You are showing that my Question has been answered. Please tell Me how was answered to my Question? I never got a response. Please tell Me where I can find this answer?  THANKS: Odell Whitman.

    Hello

    I suggest you return your previous post here:
     
     
    You will discover the problem and the fix.
     
    Hope the information is useful.
  • DVD player that does not work on Satellite A40-151

    My laptop will play the Audio CD and CD-ROM. However, is no longer, it will play DVDs and it will be also no londer on CD writing.
    Any ideas how I might solve this problem?

    Hello

    Is that what the problem if you are using an original DVD? Try to check if the lens is dirty. I don't know how old is your unit, but if the warranty is still valid, contact the Service partner and let check the device.

    If the reader has this problem reading original DVD movies it's probably hardware malfunction.

  • Built an MSI that does not work under Vista but works under XP

    We have built a MSI file that does not work under Vista but works under XP. No errors occur in the installation.  Running the installation "as Administrator".  But the application does not start without errors.

    You'd better choose to post your question in the developer forum. You can try the MSDN forums below, but you should definitely provide more details when you do.

    MSDN forums - http://social.msdn.microsoft.com/Forums/en-US/categories MS - MVP - Elephant Boy computers - don't panic!

  • PHYSICALLY HAVE A BLU RAY PLAYER but NOT blu ray properties list HP TS L633r

    I have a laptop HP Pavilion DV7-6B55DX, A1T53UA #ABA Windows 7 Pro computer. 64-bit, brown spots. the watch to have a Super Multi DVD burner TS L633R as the optical drive. He also appeared in my Drive Properties. BUT PHYSICALLY I HAVE A BLU RAY PLAYER. I checked by the disc cover of brand with Blu - Ray Disc and Logo and the Blue Laser light rather than red, see also a Lightscribe sensor. After hours of phone with HP they say I don't have Blu Ray (because tasks Brunettes. say it isn't so). Has had a case of Archbishop telling me that the laptop has been changed by someone, and it came not from the factory with her. I bought at BB sealed. He also went to repair HP for a related problem of the United Nations and they have checked that the laptop has never changed. Mgr. case wants to send me for English to look at and remove the Blu Ray and put in a DVD Super Multi burner, as the tasks of the plant requested. The only thing I need is to know what Blu Ray I have so I can get the drivers/firmware. Case PS Bishop was not ready to do any type of Compensation,
    Thus, the player won't play Blu Ray discs. Windows does not recognize a Rayt Blu on the disk. I looked everywhere don't know even how to get a driver/firmware to make it work because, after looking everywhere for a driver and or firmware to get it working, in addition, I do not know what the Blu Ray player is really

    No, it won't. Not if HP has already confirmed that the drive in your laptop must be a SuperMulti DVD, that's all I would do. So your player works, and it's the correct drive. Not much you can do here unfortunately.

    My only thought would be to go back to Best Buy and ask them how it happened. Maybe someone caught the laptop bad. They sell refurb and customer returns. They don't sell them as new of course, but they sell them. Maybe that's what you bought?  Sales were also known to slowly open mailboxes, Exchange parts and then return as new.  Best Buy has no idea because the box seems good and put it on the shelf.  Kind of looks like what could happen to you.  I used to work in detail and took people trying all the time.

  • "Windows 7 Home Premium SP1 64-bit, an error message indicates" the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade.

    Tried using Windows Anytime Upgrade. Bought at Staples have product key is entered correctly. "Following instructions, accepted USA get error message says ' the upgrade key you have entered is for an edition of windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

    Which edition of Windows 7 is installed on the machine?

    Which edition of Windows 7 you are trying to do an Express upgrade to?

    Please note that the Express upgrade does not support OEM, MSDN-Academic, Volume (the student faculty licenses) license. If you are in possession of all these brackets, you will need to save and do a custom clean install. If you want to do it, please backup your Windows 7 Home Premium or according to edition currently installed. Some licenses for Windows distributed to tertiary level students are not perpetual, which means that you cannot continue to use the software after a course or graduating.

    ---------------------

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • Error, "the upgrade key you have entered is for an edition of Windows that does not work with Windows Anytime Upgrade." Enter a different upgrade key. "When you try to upgrade to Windows 7 Ultimate

    I have Windows 7 Home Premium and bought a Windows Anytime Upgrade to Windows 7 Ultimate. After extraction in the online store, I got a download link and product key.

    However, when I try to run the Express upgrade and enter the key that I got from the online store, the operation fails and the window says:
    "The upgrade key that you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key. »

    What should I do?

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

  • I have Photoshop CS and when I tried to open it I got an activation screen that does not work.  I have used this product for years and want to continue.  I paid for him and all of a sudden I can't use it!  Please help me to get the program I pai

    I have Photoshop CS and when I tried to open it I got an activation screen that does not work.  How can I get my program works?

    Hello

    Activation for CS and CS2 products now unavailable server.

    In this case the best you can do is to install Photoshop CS2 at the bottom of the link with the serial number that is mentioned on the Web site

    Error: Unavailable activation server | CS2, Acrobat 7, pass a hearing 3

  • The Windows media player 11 does not work correctly

    My windows media player 11 does not work properly

    whenever I go to open a video with it, it appears on the taskbar, you can here the sound, but the player himself does not appear on the destop

    I tried to reinstall the drive, and I get the same thing.

    If I go to roll back the player, add remove programs say it has been restored, but the media runtime in Add Remove programs won't disappear because it says that windows media player 11 is always there.

    Help

    Hello rockys_rod,

    To fix it, simply remove your old library files. Then have Windows Media Player find your new files. It will not destroy your music files.

    How to get WMP to re - index your music:

    1. close Microsoft Media Player.
    2. click on Start and then run
    3. in the box, type the following:
    [list] %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player

    4. click on OK and a folder containing your library files will be displayed
    5. delete all files ending with .wmdb
    6. open Microsoft Media Player
    7. press F3
    8. Select the addresses of your music files
    9 WMP will re-index your music.

    If this does not help, try the FixIt in the article below:
    KB Article ID: 947541 -Windows Media Player stops responding after you install a third-party product that registers its own version of the Wmp.dll file

    Please reply back and let us know if this can help.

    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    Hi yjain51,

    I understand you had some problems recently with getting Touch ID to work reliably on your iPhone 5s. I know that it is a feature of great security for your iPhone, so I'm happy to help you.

    When you use Touch ID, make sure that your hands are free of any dirt or moisture so that fingerprints can be read clearly. This article explains further:

    Use the ID Touch on iPhone and iPad - Apple Support

    Thank you for using communities Support from Apple. See you soon!

  • How can I switch to Media Player 10 as Media Player 11 does not work?

    How can I return to Windows Media Player 10 without losing the library? Media Player 11 does not work after update.  Drivers check out OK, can hear sound on the computer updates have been made and Mr. opportunity fix... no help. Please advise! TX,

    There are three things you can do.

    * Stick with WMP11, re - download the file and re-install on top of himself. Who can fix whatever your problem.

    Control Panel > Add Remove Programs > WMP11 and you'll be with WMP10-findyourself.

    * Re-post explaining what your problem and giving messages of error you may have seen, update you talking about and what file types it will not play.

    See you soon,.

    Jerry

  • I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work. __

    I am running windows xp on a computer dell laptop and just bought an acer H213H-screen that does not work.

    I downloaded the driver appropriate on the acer site and installed.  Also, I tried to reduce my resolution.  None of them have worked.  I get a message on the acer monitor that says "Input not supported"

    You check the display settings and make sure that you do not have your resolution to high for this monitor. Its got to many many times.
    Please rate me upward if you find my post helpful. Thank you!

  • Get "key to upgrade is for the edition of windows that does not work with Windows Anytime Upgrade"

    The PC is running Windows 7 Starter.  I'm trying to upgrade to Windows 7 Professional. I bought the card from Windows Anytime Upgrade Key.

    When I entered the PK, error, "put key in level is for the edition of windows that does not work with Windows Anytime Upgrade"

    Windows 7 Anytime Upgrade fails:

    If your getting the following: error: Windows Anytime Upgrade failed
    This problem may occur if Windows 7 SP1 was downloaded by Windows Update, but has not yet been installed.
    See: http://support.microsoft.com/kb/2660811

    = Other reasons and possible corrections.

    Windows Anytime Upgrade fails with the error:
    "every time that the upgrade has failed. Go online to solve the problem.
    http://support.Microsoft.com/kb/2658652

    If Anytime Upgrade still does not work:

    Shut down and restart your computer.

    Make sure that the Windows updates have been installed.

    Download the hotfix that contains a tool called CheckSUR, this tool will look at the package and the maintenance of records and difficulty any data corrupted, the tool is listed under kb947821 he can be found at the following link http://support.microsoft.com/?kbid=947821

    If Anytime Upgrade still does not work, turn off the user account control:

    1. go in user accounts in Control Panel

    2 change user account control settings

    3. pull the slider to the level as low as possible

    4. restart the PC

    5. pass by the "Anytime Upgrade" as usual

    Try the following:

    1 disable any security software before attempting to upgrade

    2. make sure that your computer is updated (devices and applications)

    3. disconnect all external devices before installing.

    4. check your hard disk for errors:

    Click Start

    Type: CMD, according to the results, right-click CMD

    Click on "Run as Administrator"

    At the command prompt, type: chkdsk /f /r

    When you restart your system, your computer will be scanned for errors and will try to correct them.

    1. click on start, type msconfig in the search box and press ENTER.

    User account control permission

    If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

    2. in the general tab, click Selective startup.

    3. under Selective startup, clear the check box load startup items.

    4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

    5. click on OK.

    6. When you are prompted, click on restart.

    7. after the computer starts, check if the problem is resolved.

    Also run the Windows 7 Upgrade Advisor:

    http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx

    Who should I contact if I have problems installing and / or activation of my product key card?

    Please contact to the: www.windows7.com/getkeysupport.

    If all above fails them, install Windows 7 Service Pack 1, and then try the Express Upgrade:

    Learn how to install Windows 7 Service Pack 1 (SP1)
    http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1

    If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
     
    HKCU\Software\Microsoft\Windows\CurrentVersion\WindowsAnytimeUpgrade

    Additional resources:

    http://answers.Microsoft.com/en-us/Windows/wiki/Windows_7-windows_install/how-to-successfully-do-and-troubleshoot-Windows/47e1943f-8255-452A-a7ad-2ae14dc974af

Maybe you are looking for