I have a blue screen with a "memory dump".

Signature of the problem:
Problem event name: BlueScreen
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
More information about the problem:
BCCode: 101
BCP1: 00000061
BCP2: 00000000
BCP3: 805D 1120
BCP4: 00000001
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Files helping to describe the problem:
C:\Windows\Minidump\Mini040112-02.dmp
C:\Users\Dougs\AppData\Local\Temp\WER-94068-0.SysData.XML
C:\Users\Dougs\AppData\Local\Temp\WER21E1.tmp.version.txt
Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409
 

Hello

You did changes to the computer before the show?

Please follow the steps below.

Method 1:

You can try to perform a clean boot material and check if the problem is due to the hardware devices connected to the computer.

Follow the steps mentioned below

(a) disconnect all external devices.

(b) start the system in safe mode.

(c) go to Device Manager

Device that can be turned off to perform a boot minimum material are

·         Video cards.

·         Sound card.

·         Network card.

·         USB and controller devices (please do not if you use USB

keyboard or mouse or wireless keyboard, mouse)

·         CD\DVD.

·         Modems.

·         Ports (series and parallel)

After doing this, if you are able to boot into Normal Mode, try to activate the device one by one and find out which device is causing the problem. Try to install the latest driver for this device, or contact the hardware vendor.

Method 2:

Follow the steps from the link below.

Resolve stop (blue screen) error in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7 (Also valid for Windows Vista)

Tags: Windows

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    Read our privacy statement:

     http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

    In the control panel select Problem Reports and Solutions (problem of type in)
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    Troubleshooting

    --
    ..
    --
    "TracysLapTopsCRASHIN" wrote in message
    News: 1384a8ba-b1ad-4913-86f0-6ab8c2cdc500...
    > Hi... I have the error code copied below, when the blue screen appears it
    > is random and my laptop stops. In addition to the blue screen, I have notuced
    > he says "" Memory Dump"" downstairs. I would also like to add that this has started
    > happening when I started having personal problems with my user name my
    > Vista. She became unaccessable, I've since deleted after saving all
    > files on a disc... My laptop is a little over a year old, it's a HP...
    > Hope someone can help with this, my error code is less to:
    >
    > Signing of the problem:
    >
    > Problem event name: BlueScreen
    >
    > OS Version: 6.0.6002.2.2.0.768.2
    >
    > Locale ID: 1033
    >
    >
    >
    > More information about the problem:
    >
    > BCCode: a
    >
    > BCP1: 0020006C
    >
    > BCP2: 00000002
    >
    > BCP3: 00000001
    >
    > BCP4: 81E19FF9
    >
    > OS Version: 6_0_6002
    >
    > Service Pack: 2_0
    >
    > Product: 768_1
    >
    >
    >
    > Files helping to describe the problem:
    >
    > C:\Windows\Minidump\Mini030710-06.dmp
    >
    > C:\Users\Newest\AppData\Local\Temp\WER-102898-0.sysdata.xml
    >
    > C:\Users\Newest\AppData\Local\Temp\WER176.tmp.version.txt
    >
    >
    >
    > Read our privacy statement:
    >
    > http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
    >
    >
    >

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