I have a CC account. I only download the CS6 instead of the CC version.

I have a CC account. There was a problem with my desktop CC app, the program remains up-to-date. Previously, he has worked perfectly with all the CC version. Now, I remove the CC desktop app and would like to reinstall all the programs. Now I get only the CS6 version instead of the CC version. When I connect to the site, I see I have CC and not the CS6 account. When I connect to the CC desktop app I see only the CS6.

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You may need to run the vacuum cleaner to remove all the old software before you reinstall

Sign out of your account... Uninstall... to run vacuuming...

-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

-using the vacuuming after uninstalling and prior to the relocation is necessary

-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

-Restart your computer... Sign in to your account... Reinstall

Tags: Adobe

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