I have a cc has photoshop & lightroom, but can not access the mobile app for my ipad, I get a free 30-day trial?

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• I am able to access my desktop to my laptop as part of a homegroup, but can not access the external hard drive that is attached to my office.

  share external hard drive

  I am able to access my desktop to my laptop as part of a homegroup, but can not access the external hard drive that is attached to my office. I want to be able to back up my laptop hard disk external.  Advice please.

  geraintjo

  I do not use homegroups, but 'true' to share, so I don't know how this is supposed to work with homegroups. But usually he should share a drive or folder, first before you can access it from another machine. (for example, click on the drive/folder properties and go to the sharing tab)

• Data on the iMac, but can not access the files.

  Hi all

  I have a iMac Core 2 Duo (3.33, 21.5 inches) since end 2009, running 10.6.8 Snow Leopard and I'm trying to recover some files that seem to be there, but I can not access it due to an update of the unfinished software.

  A few years back, I tried the Mavericks update using an external hard drive as the boot drive (at that time there I ran 10.6.7 Lion), installation is never ending and I accidentally deleted this file to start on the outside, so I ended up coming back to his moose BONE, 10.6.8 Snow Leopard.

  He seems to resemble a new install of Snow Leopard, except my old files (about 350 GB) still live on this subject, but I can not access all of the files, or does not even appear in the Finder.

  Would appreciate any advice or tips on how to do to recover my invisible files. Thank you!

  Do you see the drive in disk utility?

  1. Connect the external drive
  2. If it has external power supply, make sure that that is connected
  3. If the external hard drive has a power button, make sure that it is set to
  4. Goto docking station
  5. Click on finder
  6. Goto menu bar
  7. Click the menu go
  8. Choose utility
  9. Double-click disk utility

  The drive will appear in the left column of the disk utility?

  If the answer is Yes, if you click on the drive, and then click on check, what disk utility say?

• Hi guys, I have subscribed to lightroom but can not install the program error "you run an operating system supporting Lightroom is more."

  You run an operating system supporting Lightroom is no longer.

  Hi Lahaina,

  Please check this link to see if your machine is compatible with Lightroom:

  The system configuration required

  Just in case if it is not please upgrade your operating system or contact support to cancel it:

  Customer contact car e

  Kind regards

  Megha Rawat

• In the past, but can not display the icons now for font size, underline, bullets, numbers, etc. when sending e-mail. Why?

  When I sent emails in the past, there were a couple of bars visible tools that showed the audacity, of size and font style. Could see also bullet point and icon number. I could indicate also, if I wanted to paragraphs to be unique, double space, etc. These are more visible. Anyone know why they suddenly disappeared?

  If you hold down the SHIFT key when you click on writing are there?

• I made a subscription but I can't access the Muse app, it says that your trial period has expired

  I made a subscription but I can't access the Muse app, it says that your trial period has expired

  Hello

  I see that you have an active subscription to Muse CC.

  Please CC app and sign off again. Check out the link https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Try running the Muse of the applications tab after signing in. If the problem persists then please let me know what operating system are you using and I will tell you more troubleshooting accordingly.

  Kind regards

  Vivek

• I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

  I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

  It is a decision that was made by Apple.  El Capitan is the newest OSX that will support a 2009 MBP.

  This is not uncommon.  My 2006 MBP came with Tiger, but is limited to OSX Snow Leopard.

  Old hardware ends up by becoming obsolete with newer technology.

  Ciao.

• I just bought adobe photoshop cc and can not find the patch of the tool, I have a Mac. What should I do?

  I just bought adobe photoshop cc and can not find the patch of the tool, I have a Mac. What should I do?

  It's here. Click and hold to view the nested tools

  

• I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  I'm trying to upgrade a site from Muse and it keeps telling me that the site has been created with a different version of Muse. I have updated Muse and still can not access the site to make changes.

  Hi rgarden95,

  Can you please confirm the exact version of Muse, you open the file with?

  To check the version of Muse, please click Help-> on Adobe Muse CC.

  Kind regards

  Akshay

• I have age of empires 3 and I can not start the program.

  Hello

  I have age of empires 3 and I can not start the program.
  The program is installed, but once the autorun.exe appears (with the icons of the game, uninstall, website, out) I click on play and the game does not just start. My computing needs are fairly good for the game because I used to play the game on the same computer later.

  Thanks for your help

  David

  Bink is what plays the scenes cut in many games.

  Installation folder of AOE 3 the binkw32.dll should be in games.
  If it is then it is may be damaged and reinstall the game normally would set the
  problem.

  AutoPatcher.exe - I do not know because I never use auto-patchers with games.
  I have always to download the patch and install manually.
  However, my game has the RockallDLL.dll file.

  I don't really know a good site to lead you to these files.
  You can find a binkw32.dll in another game. Try doing a search of
  Program Files (x 86) (or another location if you install games to the default locations). If you have the file in another game you can copy into your AOE3
  folder of the master installation.

  There was a lot of discussion on these forums about AOE3 so a
  search of these forums may find another suggestion.
  You can also try the specific AOE3 forums-

  Age of Empires Forums - Forums

  Age of Empires III heaven Forum

  .

• Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.

  Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.

  Hello laetitiah

  Please visit: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml

  Follow the instructions on the page to begin your download... Use your serial key to activate it

  ~ Mandy

• Installed the driver for Lifechat lx300, but can not hear the audio in media player

  I have a new helmet. I installed the driver but can not hear the audio in media player

  Hello

  I suggest you to visit the links below that would solve your problem.

  Step 1: Turn sounds into the lifestyle cat helmet

  http://support.Microsoft.com/kb/935749

  Additional information: a. tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  b. no sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

  Hope this information is helpful and let me know if you need additional assistance.

• Computer shows as connected... but we can not access the internet.

  Original title: but alas... internet no.

  Recently, we had this problem where our shows as connected pc... but we can not access the internet.  What I've been able to solve, is that somehow my IP settings change.

  I'm going to "Obtain an IP address automatically" and "Obtain DNS server address automatically", but of course... when the problem occurs again I find that my "Obtain DNS server automatically an address" has been changed to "use the following DNS server address".

  What is causing my computer to change my settings?

  I think you're DIY too.  Normally, your computer and your wireless router assign dynamic IP addresses, and they change periodically - that is part of the security design.

  In your case, the DNS server is the router.

  Most of the time what you describe is your computer is able to find a wireless router but the router doesn't send an IP (its normal function).

  This is usually:

  1. Your Internet service provider is down or your connection to it is broken.  If this is the case there is nothing you can do about it.
  2. Your computer network security key does not match the one in the router.

  1 reset the modem & router.  Follow these instructions precisely: http://canadiantech.info/?page_id=136

  2. If that does not resolve the problem, you must remove this network from your list of networks to manage Windows 7.  Then try to connect again using the network key, you know.

  3. If this does not work, you will need to do a factory reset on the router and re - install the router according to the router set up instructions.

  4. If after all the above does not correct the problem, you must replace your router.

• Cisco vpn client to connect but can not access to the internal network

  Hi all

  I have a VPN configured on cisco 5540. My vpn was working fine, but suddenly there is a question that the cisco vpn client to connect but can not access to the internal network

  Any help would be much appreciated.

  Hi Samir,

  I suggest that you go to the ASA and check the configuration to make sure that it complies with the requirements according to the reference below link:

  http://www.Cisco.com/en/us/products/ps6120/products_configuration_example09186a00805734ae.shtml

  (The link above includes split tunneling, but this is just an option.

  Please paste the output of "sh cry ipsec his" here so that we can check if phase 2 is properly trained. I would say as you go to IPSEC vpn client on your PC and check increment in packets sent and received in the window 'status '.

  Let me know if this can help,

  See you soon,.

  Christian V

• Computer says that CS6 is installed, but can not find the program

  Computer says that CS6 is installed, but can not find the program

  Hi Chuck,

  It seems that you have a 32-bit operating system installed and Premiere Pro is not a 32-bit application. This seems to be a problem in the creative cloud desktop application.

  Thank you

  Regalo