I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

Original title: no dvd

I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

Hi Lesliestones,

·         Did you do any change on the computer before the show?

Follow the suggestions below for a possible solution:

Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/982116

Method 2: You can run the fixit and check if it works.

Your CD or DVD drive cannot read or write media

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

I hope this helps.

Tags: Windows

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