I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer
Original title: no dvd
I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer
Hi Lesliestones,
· Did you do any change on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/982116
Method 2: You can run the fixit and check if it works.
Your CD or DVD drive cannot read or write media
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
I hope this helps.
Tags: Windows
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I have used this support of Microsoft, but I can't go any further after using "Fixit" or "regedit" edition
http://support.Microsoft.com/kb/929461/en-us
Hello
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.A CD/DVD cleaner 'could' help.
CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
tolerances. They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014===========================================
This troubleshooting could not help if there is alignment and/or wear issues however it
a shot.Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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DVD and CDROM will not read the disc
I recently reinstalled Vista on my PC. In the process, I put a lot of files on a DVD rom for backup. My PC is now updated and everything works fine. However, I put he disc in the drive, it will attempt to read, but no files appear on the disc. However, when I click on "computer", then "E: / (DVD rom player)" it shows who have 4 + GB of information stored on disk. How can I get these files to appear and become available?
Hi dharmapaws,
This can sometimes happen if an audio device is disabled or if windows media player is already running in the background when the disc is inserted, then you can check this.
You can also check if you are able to recover the files on another computer. If so, see if you can extract them and burn a new copy.
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Dell Inspiron5100 WinXP SP3.
Due to malware, I had to FORMAT my HD and re-install Windows XP OEM disc. I also reinstalled WIN DVD4 from the OEM disc that came with the laptop.
Check SYSTEM/DeviceMGR/material indicates a problem with the drive, but: it won't READ a DVD or burn a CD (which she has done before)
Can't update anything of QSI as they were absorbed by COREL years. No support available for WINDVD4
When you try to run WINDVD4 with a DVD in the drive, I get a Popup of WINDVD screen that says:
CREATE OVERLAY FAILED-Please lower your color depth or screen resolution and try again. Of course, it worked fine with the reg settings in the past, now Ive tried even lower TWO the RES SCREEN and color at least registered but still does not work
It WILL play CDs of music (mp3s)
Found the following material etc.
Provider: Microsoft Corp.
File version: 5.1.2600.5512 (xpsp 080413-2108
Driver date: 01/07/2001
Driver version: 5.1.2535
Driver files
C\windows\system32\DRIVERS\cdrom.sys
"" "" \DRIVERS\imapi.sys
«"\DRIVERS\redbook.sys «»
«"«\system32\ c:\windows\system32\storprop.dll»»»
I installed and ran but it won't play MICROSOFT 'FIXIT' DVDs just run from WINDVD4 and still does not.
FIXIT now brings me HERE
It seems that FORMAT/reinstall has missed something the will allow the CD PLAYER of .1BURN and 2. READ the DVD, but allows you to PLAY CDs
From: * e-mail address is removed from the privacy *.
To: * e-mail address is removed from the privacy *.
Date: Tuesday, May 17, 2011 08:30:29-0700
Subject: QSI SBW 242 CDRW/DVD not play DVD or BURN a CD (music CD will PLAY) [AFTER the HD FORMAT and re - install}ResponseHello
1. are you able to read any type of file .doc or .txt of DVD?
After following all the steps (including the update of the MP9 for Media Player [MP] 11) below
I can get the drive to DISPLAY all the data from the DVD (Master & Commander 'movie)
on-screen MP11. He plays (automatically) the intro (ONLY) from the DVD music (as when you put it in a DVD player, forward to press PLAY) MP11 shows all of the content and all the files on the DVD and SEEMS ready to play, but pressing on PLAY don't either not anything.
2 , what exactly happens when you try to burn the CD? You get the error message?
Not nothing... He's here
3. How do you try to burn CDs?
MediaPlayer, selection of a track list, made a list of titles, and then click BURN... nothing happens
4 have you tried to play the DVD content in ? windows media player
I had not before, but now I have. Previously it was default to my SELECTION WIN DVD4 as the DVD player (I think I've EVER SEEN the WINDVD format/start page on the front screen - it wasn't the default front DVD player either but don't remember what program PLAYS the DVD, he ' comes of "). Now, go back and see 1. above for MP11 more details.
Try to update the drivers of CD-RW/DVD drive and check. Also update the graphics driver.
I did the entire bottom.
1. click on Start, click Control Panel, and then double-click System.
2 click on the hardware tab, and then click Device Manager.
If you are prompted for an administrator password or for confirmation, type the password, or click continue.3 right-click on the CD-RW/DVD drive, and then select set to update driver.
He asks if I have an OEM driver and / disk... NO.. I run the program through...
"Hardware update Wiz can not find a better match the software installed"
4. right click on the graphics card and select Update driver. »
There is no "graphics card" on the material. This machine has integrated graphics using a part of the main memory (or other) to run the video section:
I find:
AUDIO, VIDEO and GAME controllers (announcement)
Audio codecs
Audio drivers
Legacy video capture device
Media control devices
Audio Sigma
Video codecs
All this seem normal but above I see YELLOW TWO warnings under 'OTHER DEVICES '.
?! Ethernet controller "drivers for this divide (code28) is not installed.
?! VIDEO CONTROLLER (VGA Compatible) I didn't HAVE NO IDEA if THIS if APPLIES OR NOT
Device type - other devices
MFG-unknown
Location PCI bus, device 0, function 0. "Drivers for this device are not installed, CODE28 to reinstall the driver."
Has been through the usual (request for drive... Laughing out loud. Impossible to beat")
See also:
How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD
http://support.Microsoft.com/kb/321641
Did yesterday. It installed/ran "MR. Microsoft Fixit' with the result:
"Question: media in the CD-RW/DVD drive is not readable" CLICKED top DIFFICULTY... and after computer "worked" on this subject awhile, he says STATUS: fixed. St ill did not. MP9 introduced the format of the DVD player but don't seem to read anything other then showing a list:
UNKNOWN
Title 1
Title2
Title 3 etc., but could not do anything with this list.
He appeared a box asking if I wanted to update my MP9... sure why not so I shut everything down and uninstalled 9 and installed Media player 11.
Go BACK to # 1. now once again. This is where I am. MP11 shows all DVD data, the chart "the Album/DVD cover, all"titles"on the DVD, AND play the track audio 'intro' DVD but will not actually READ the DVD. "
So far it's PROGRESS. We are at a point where it SEEMS at least that we are ready to PLAY and MP can SEE all the info on the DVD.
I see many people on other sites of the same question: Player does not work after FORMAT operating system and reinstall of WIN (and in my case: WinXP SP3 and WIN DVD4 of OEM disc)
Thanks a lot for your help so far... I hope that we can get to the next step and get the reader of CD-RW/DVD on 'PLAY '.
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