I have a computer running VISTA. The CD-ROM/DVD-rom does not work and can not read the CD of the program that I placed in it.
It won't read a DVD. It will not read ANY CD or DVD. I tried 12 different CD/DVD. This isn't an upgrade to Vista; the computer came "made for Vista" with Vista installed on it. I had added Nero. I removed Nero. I did all the updates. I have not released the driver and reinstalled. He claims to have the latest driver software, but it won't work. The computer can see the CD/DVD, but he calls it a 'CDROM '. It is not the case. It is a DVD/Cd-RW with Labelflash.
I did everything suggested that past discussions. I ran FIXIT program that claims that the drive works properly. It is not the case.
I tried to get various programs to recognize. They cannot see the installed media.
I uninstalled iTunes.
Please do not give me the answer of cut-and - paste stock; It does not work.
Please tell me what to do to make Vista see the media inserted in the CD/DVD-RW drive.
Thank you.
Hello
Well, if you have tried all the usual bugs try this:
Make a Restore Point:
How to create a Vista System Restore Point
http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
------------------------------------------------
Then go to right click on UNINSTALL - - CD/DVD - Device Manager CHECK THE DRIVERS to REMOVE and
continue.
Reset.
Occasionally, install an upgrade or a re - install will fix the problem and of course the drive or other hardware issues
could be at stake.
=====================================
Here's the answer, just in case there is something you don't have, and I start up and down.
Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable
or slight corrosion on the contacts (usually for a laptop) and other issues.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit
The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems
CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/
Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems
Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.
Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.
===========================================
You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.
You can use another DVD that are not protected but you will need to copy you have the product key.
On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm
If nothing works, you can make a repair facility that must save the data but you will need to
Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
need to know your product Code.
This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx
How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
Similar Questions
-
MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE
MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.
I DON'T KNOW WHAT IT IS.
I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.
IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.
HELP PLZ
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then check the cables
both ends. Remove and replace, do not just tight. For laptops, you can often clean power
and contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the system manufacturer
and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and the
correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
itshow msg
Insert the disc pls
Hello
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.html===============================================================
Check with Toshiba support, their drivers online (update or reinstall) and their forums.
Toshiba - Forums
http://laptopforums.Toshiba.com/Toshiba - Contacts
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contactToshiba - drivers - access your model
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=downloadToshiba - Support
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jspI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Satellite P200-140-CD/DVD drive does not read the CD
Hi all
I have a Satellite P200-140. The DVD/CD Player plays all DVDs without problem. However, it does not read CD. A message 'no disc' appears.
I've updated the drivers, cleaned the lens, completed all the normal tasks.Any advise / solutions out there?
Hello
Maybe you should try to remove the capital letters and lowerfilters in the registry, because you can often read here in the forum:
(1) run regedit (Start-Run-Regedit online online)
2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
(3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
(4) restart.I hope this works for you too! :)
Good bye
-
COMBO DVD DRIVE DOES NOT READ THE DVD DOUBLE LAYER
DEAR MEMBERS
V HAVE DELL OPTIPLEX 330 PURACHED SYSTEMS. WHEN V TRIED TO RUN MAGZINE OF FIGURES AND OTHER DVD DOUBLE LAYER ON IT. DVD PLAYER DID NOT READ THE DVD SAID. WE HAVE REPORTED THE MATTER TO DELL. BUT AFTER HAVING REPORTED THE MATTER TO LONG-TERM DELL, NO SOLUTION HAS BEEN GIVEN BY THEM
PLS COMMENT
URS
SGUPTA
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The CD/DVD drive does not read discs
Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc. It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system. I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same. Hope that there is another work around here... Thank you...
Have you tried using other burning software?
Try this free you see if you receive messages.
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HP DVD Writer does not read or write DVD, but only the CD
My HP DVD 1135t burner does not read or write DVD but only the CD. What is the problem? Please help me.
CD/DVD players use different lasers for reading/writing DVD from the CD. All indications would point to your laser DVD as having failed. You could try to remove your drive and install it in another computer to see if the problem follows your player or your computer, but my bet is that the drive must be replaced.
HTH,
JW -
That came with the laptop program I never used it until now.
Hello
Check with the system manufacturer's support, their documentation online and ask for their
Forums (if any) for known issues.=====================================
If supported these could help.
Hardware devices not detected or does not work - a Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsThe problems with Bluetooth devices
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devicesSet up a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-deviceThe problems with Bluetooth devices
http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspxHow to set up a Bluetooth connection
http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connectionThe Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
as expected when you click on the element - for Windows 7 this check manually
http://support.Microsoft.com/kb/960531/en-usIf you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.
BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
devices around you. For each detected Bluetooth device, it displays the following information:
The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
Last detection time and more. BluetoothView can also warn when a new Bluetooth device
is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
http://www.NirSoft.NET/utils/bluetooth_viewer.htmlBluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
the standard output. For each Bluetooth device, the following information is displayed: MAC
Address, name, Major Device Type, minor device Type and possibly the name of the company of
the device (if the external file of MAC addresses - oui.txt is provided) - FREE
http://www.NirSoft.NET/utils/bluetoothcl.html---------------------------------------------------------------------
Add a Bluetooth device to your computer
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computerAdd a Bluetooth device or other wireless or network device: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions---------------------------------------------------------------------
More information of possible interest to some:
What is a Bluetooth personal area network (PAN) network?
http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-PanConnect to a Bluetooth personal area network (PAN) network
http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-PanI hope this helps.
-
I just realized when inserting a CD, he has not read. I havn't he used in awhile, so it can't just happen. When I insert the CD you can hear it spin and green light flashes, but after about 10-15 seconds it stops and the light goes out. Under 'My Computer', I see more player. I don't see the driver CD/DVD option in my Device Manager menu longer, and I do not see it in the BIOS. I have a HP Pavilion Labtop.
Any ideas? Thank you!!
Hello
Check with HP, their drivers support and documentation online and ask in the forums of HP for known issues.
Support HP & drivers
http://welcome.HP.com/country/us/en/support.htmlContact HP
http://welcome.HP.com/country/us/en/contact_us.htmlHP forums
http://h30434.www3.HP.com/PSG/Since it is not recognized in the BIOS, which means that the reader could have failed, there is a possible cable or
problem of controller or other hardware problems.===================================
If you can get it to be recognized in the BIOS and it still doesn't work, maybe these will help.
You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.Check with your system manufacturer Maker and device for possible firmware updates and the good
Your player registry entries.Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps. Rob Brown - Microsoft MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
I want to open windows defender on a computer with Vista Home basic 32-bit, it does not open
I get a sticky popup windows for about 2 min and cannot close it, even at that time and windows defender does not open I get error 800106ba, plus late 80070524 error
I get a sticky popup windows for about 2 min and cannot close it, even at that time and windows defender does not open I get error 800106ba, plus late 80070524 error
This error appears usually when WD is disabled (default) after that AVG, McAfee, MSE, Norton or a similar program of the VA has been installed on a Vista operating system.
http://securitygarden.blogspot.com/2011/04/understanding-Microsoft-anti-malware.html
Windows Defender and Microsoft Security Essentials
If this doesn't rule not your question please post back with more details.
Kind regards...
-
Since the reinstall drivers, my LG DVD writer does not read DVD
Original title: LG ELECTRONICS LG GSA T40N Super Multi DVD IDE burner
I had to re - install the drivers on this drive and then I noticed that there is more to read the DVD. This drive will now appear as a CD-ROM read only by car. When I tried to roll back the driver, the option was not available. Re-installing the drivers did not help and when I went to the LG site the disc has been abandoned and no support was available.
How can I get this drive to read DVDs? What is the problem with the drivers that I have updated to what makes them to record the album as a CD-ROM drive?
In the run box, type: regedit, and then click OK
Navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E3
25-11CE-BFC1-08002BE10318}
With the right button of the upper filters button, if necessary, and then click 'remove '. Click on the Yes"" button.
Click the lower filters key, if present and click 'delete '. Click on the Yes"" button.
Close the registry editor and restart your computer.
-
DVD player does not read the DVD more
Original title: dvd master model sd 616e
Hello I have a problem for my dvd do read no more, help
Hi parapapiche,
- Did you the latest changes on the computer?
- What happens when you insert a DVD in the drive?
Refer to the article below and try the steps mentioned, check if it helps.
Your CD or DVD drive is missing or is not recognized by Windows or other programs
-
has run restore to earlier date now nothing on Microsoft works and can not download them
Ran to restore to an earlier date to treat a problem now nothing on Microsoft works and I am unable to download from them. 0xc0000135 error any ideas?
Hello
I suggest you check the steps.and following if it helps.
Methode.1
Perform the check and the clean boot if you have the problem.
a. click Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
b. on the general tab, click Selective startup.
c. under Selective startup, click on to clear the load startup items check box.
d. click on the Services tab, click to select the hide all Microsoft Services check box and then click disable all.
e. click OK.
f. When you are prompted, click restart.
g. after the computer starts, check if the problem is resolved.If the problem is resolved to check what is the cause of the problem, referring to the link given below:
http://support.Microsoft.com/kb/929135Note:
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click continue.
On the general tab, click the Normal Startup option, and then click OK.
When you are prompted to restart the computer, click restart.See also the link below.
-
Dear team,
I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee
Hi sergeblache,
Thanks for posting in the Microsoft Community.
I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.
Method 1:
Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.
For more information, see the article:
Method 2:
If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.
If you need further assistance, please answer and we will be happy to help you.
-
CD/DVD drive does not read the newspapers.
A blank 'CD' message appears when a DVD + R disc is inserted (IE a disc created images or slide show)
First of all, what version of Windows®, the edition and service pack level is your system running?
Second, to describe the material in question, please?
What is the manufacturer and model of the optical drive?
What is the manufacturer and model of your system so excited?
What is the manufacturer and model of the motherboard if it is not packed?Finally and most importantly, please read: KB555375 - how to ask a question.
The manufacturer of the drive and the model is important because there are scanners which were manufactured until the latest optical media definitions were defined. Many of these same readers have updated firmware that will allow them to recognize several types of media. If your system is shipped with the disk in it, package manager can have the firmware update on their support site. If not supplied in a system, you can go to the optical drive manufacturer support web site to search for updates to the firmware. (Often easier said than done. A search engine may be involved...) There may be other material considerations, that's why we ask for the manufacturer of motherboard and model or a system.
No member of this forum is omniscient! Provide complete information leads directly to all the answers!
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