I have a creative Member Cloud (one year). As you know, when I download/install delegating creation software, ask the name of user and password. I typed the name of user and password, but it was rejected. Is the user name is the same as Adobe ID? Please a

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• When I try to install Adobe reader, I type my password, but it was rejected.

  When I try to install Adobe reader, I type my password, but it was rejected. Why?

  Entered the password of your system?

• Hi, if I buy the creative status Cloud (one year). is - it means I'm paying every month and after a year of payment I own product?

  Hi, if I buy the creative status Cloud (one year). is - it means I'm paying every month and after a year of payment I own product?

  This is a subscription, not a hire-purchase. You never own anything. You will have to pay to continue using the product.

  Mylenium

• I'm newly registered as a new "plan of creative photography cloud" (one year). After payment and open adobe ID nothing works for me not able to download any material on creative cloud, I tried all trouble shooters, nothing drives, all the stands after

  After creative registration cloud photography flap (a year), nothing works for me. I'm not downloadany apps, same crealive cloud, photoshop and lightroom, I tried all troubleshooting questions nothing solve my problem. All the instructions page opens but the dowunload starts never why. I'm from the India. Mine is windows 10. ?

  Hi Sivarajana77837961,

  I see you have a photograph activates plan creative cloud under the same id as in the forums.

  Kindly share the message you get when you download?

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  Hope this helps!

• OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  Hi Jay,.

  Adobe trial and purchased applications are same, if you are showing that the trial has expired it would be a mistake to solve this, you can check the link below:

  ( Make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )

  Download the creative application of cloud from here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Connect and disconnect activate Cloud Creative applications

  If it does not help him follow the link below

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do? I use a mac

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I use a mac

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Can you tell me how I can ask for help with the following question of Indesign: I am a new user of Indesign and creative Member Cloud.  I was using the fall of the window/Pages to the bottom of the window to view my pages alphabetically or by page number

  I am a new user of Indesign and creative Member Cloud.  I was using the fall of the window/Pages to the bottom of the window to view my pages alphabetically or by page number and also to determine whether or not my JPEGs have been sufficiently high resolution of the printer.  I don't know how I did it, but somehow the window has changed so that now, there not alphabetical/digital/hi-res information.  It shows just the pages in a two pages in numerical order.  How to restore the window so that I'll be able to view the information I did previously.

  Your help will be appreciated,

  Don Unwin

  [Personal information]

  All I had to do was to click on the links and information in the drop-down list.

• I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I sol

  I start using adobe lightroom and photoshop with trial version and today I decided to use the creative photography of Cloud (one year) and after the purchase, I received email to confirm that, but my adobe lightroom and photoshop always demo how can I solve this problem

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  [moved from the download, installation, commissioning creative cloud download &install]

• Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year).

  Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?

  Hello

  You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud

  If it does not you or if you get an error contact Adobe to contact customer service

• I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  I bought the plan of creative photography of Cloud (one year), were charged, but have not received your activation codes so I can not use Ligthroom or Photoshop. What should do?

  Those who are the cause of the problem, entered blocker of Adobe, blocks access to the Adobe activation server.

  To delete these entries.

  It is best to reset the default Hosts file.

  Run Microsoft Fix tool, it will automatically recover host. then try to activate the CC apps.

  http://go.Microsoft.com/?linkid=9668866

• Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?

  Recently ordered (and order confirmed) "Plan of creative photography of Cloud (one year). I want to cancel it, but during the procedure, I do not even the option "Cancel". How should I proceed?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• expired - creative photography of plan Cloud (one year)

  Hello

  I pay a monthly fee for "Plan of creative photography of Cloud (one year).

  I received a bill for it, but when I enter my account is still no active product in my account

  I have a warning "expired", but the plan is to 2018...

  no idea how to fix? How can I contact Adobe support directly please?

  Thank you

  Hi Michalj48443049,

  I see you have an Adobe Id under the enamel even as with the forums.

  It seems to be a problem with billing, please Contact Customer Care for assistance and information.

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Creative photography of plan Cloud (one year) how many computers add

  Hi, I bought the plan of creative photography of Cloud (one year)

  I would like to know: 1. how many computers is this license? I read that it is for two separate computeres, working at the same time, but I'm not sure. Can you confirm this for me?

  2. How do I add more computers don't have the same license. I would like to use it on more than 5 computers.

  Thank you very much

  Hello

  1. you can install and activate products CC included in plan photography on 2 computers with 1 Adobe ID (email), but it can use only 1 computer at some point of time (not both at the same time).

  2. If you want to enable computers more then, you will need to purchase another photography under another plan identifier (Email) Adobe and not on the Adobe ID (Email) on which the photography is already purchased.

  Thank you.

• I had bought CS5.5 and couldn't do the upgrade, so I became creative Member Cloud. Now I can't

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  I just made sure all my old cs5.5 and cs6.0 adobe indesign versions have been closed. I also closed Adobe Bridge. Then I Redid the update in Adobe Indesign 6.0. My folio Builder is now active and functional. Yay. Problem solved on my own.