I have a CS3 for windows and I switched to a mac.  Can I get a mac version without having to pay again for the sequel

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• I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  I have a subscription to Captivate 8 and you want to upgrade to 9, how can I do this without having to pay again and simply continue with my subscription?

  Please visit: https://helpx.adobe.com/captivate/faq.html

  Adobe Captivate Guide of purchase-9

  I hope this helps.

  Concerning

  Megha Rawat

• Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac, can I just switch my subscription and so to download the MAC version, without having to subscribe with another subscri

  Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?

  Hello

  Altogether.

  CC Adobe license can be activated on 2 machines using the same Adobe ID.

  It may be Windows or Mac as Adobe CC is platform independent.

  Kind regards

  Sheena

• When you go to the weight watchers / online, I have a set of windows flickering on their screen that I can't get off.

  I get the main screen but have a set of boxes of flickering on one of the boxes and I can't get so down there because I can not use the site. I could talk to weight watchers and have UN installed then installed my flash drive and talked with them and they say that it is a pop-up Blocker number, I turned on my complete block and still nothing. But when i UN install the weight watchers say I need and then I re install and I get the flickering boxes, I was messing about with it for 2 weeks and I need help! PLEASE, I BEG YOU!

  Hello VickiFlint,

  Is the site from Weight Watchers, the only one you are experiecing a flicker? Many of their boxes use the pop-up that you have blocked.
  Click here for troubleshooting information.
  http://www.WeightWatchers.com/util/popup_requirements.aspx

  You may want to update your computer's video driver to see if you have the last being installed. Go to the website of the manufacturer of the video card, or if your operating system was pre-installed when buying you can go to the Web page of the society for support and see if there are any updated drivers.

  I hope this helps.

  Thank you

• Can I remove Photoshop Elements14 and then reinstall without having to pay again

  For several days I am able to open the program, however when I go to open an image in camera raw photoshop system everything freezes and does not thaw leading I have to restart my computer laptop macbook. I was wondering if I could just remove the program and reinstall being that I am an Adobe sign in. Help, please!

  Help > Sign Out in the menu editor to turn it off.

  Then uninstall, do not delete, Photoshop Elements.

  Then reinstall from here:

  Download Photoshop Elements | 10, 12, 14, 11, 13

• I accidentally downloaded the elements of photoshop for windows, but I have a Mac... Can you help me move without having to pay to download another?

  I accidentally downloaded the elements of photoshop for windows PC, but I have a Macbook air. Can you help me to switch to the Mac version without having to pay for a new download of the software or the license?

  Go to Adobe to get a refund and then download the right version

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Is Microsoft Messenger 4.7 the latest version? and how can I get a newer version?

  Original title: my version of messenger is 4.7

  Is Microsoft Messenger 4.7 the latest version?  I could be wrong, but I don't think that it is and I want to know how can I get a newer version?

  Hello

  By default, Windows Messenger Version 4.7 is included in Windows XP SP2. It is the last Messenger integrated in windows XP. You can also use windows live messenger on windows XP.

  For more information: http://www.microsoft.com/windowsxp/using/windowsmessenger/getstarted/discover.mspx
  Getting started with Windows Messenger
  http://www.Microsoft.com/windowsxp/using/windowsmessenger/getstarted/default.mspx
  Windows Live Messenger for Windows XP
  http://explore.live.com/Windows-Live-Messenger-XP

• I have lost the key code for my Adobe Acrobat Standard for Windows (CD) XI.  I had at my office and need to reinstall.  How can I get the key code?

  I have lost the key code for my Adobe Acrobat Standard for Windows (CD) XI.  I had at my office and need to reinstall.  How can I get the key code?

  There is a number on the CD.  Is it possible to contact Adobe and get the key code for this product?

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• I downloaded just standard CS6 for windows and that you do not have an .exe for the installation file. I have a 7z file and an application file that I used to extract the 7z files. I am now at a fixed support.

  I downloaded just standard CS6 for windows and that you do not have an .exe for the installation file. I have a 7z file and an application file that I used to extract the 7z files. I am now at a fixed support.

  Hello

  You must download the file [.7z] 1 and 2 [.exe] file. Once downloaded, keep both files in the same folder.

  Then run the .exe file and it will extract the CS6 Installer for you. With which you can install your software CS6.

  For CS6 direct download link: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also check this link: https://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html

  In the case of additional assistance, feel free to contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  I hope it helps.

  P.S. If you use the adobe forums, please check useful/correct responses of staff or assistance, if there is.

  Concerning

  Ludo has

• I have all the games Age Of Empires, the versions of Windows and I changed to a Mac computers. How can I get the Mac version of the games and use my existing serial keys?

  I have all the games Age Of Empires, the versions of Windows and I changed to a Mac computers. How can I get the Mac version of the games and use my existing serial keys?

  Hello

  As you have bought Age of Empires for Windows OS, you will not be able to install the same copy of Age of Empire Windows version on Mac. However, you can contact the telephone support for confirmation on this issue.

  Here is the link:

  http://support.Microsoft.com/kb/295539

• Does anyone have a solution for the use of Bible Illustrator 3.0 MS8 and MS7

  Original title: program programs Application Applications compatibility.

  Does anyone have a solution for the use of Bible Illustrator 3.0 MS8 and MS7

  What are the requirements of system for this program?

  What version of Windows it says on the package, it was designed for?

  If its designed for an earlier version of Windows such as Windows 95 or Windows 98 or XP, then it is probably incompatible with Windows 8.

  If the product packaging indicates anything in the 1990s OR early 2000s, I am afraid that this is not something that is guaranteed to work with Windows 8.

  You can try the following average time.

  Point to the installation files where they are.

  Right-click on the configuration file, and then click "troubleshoot compatibility".

  Wait, it detects the problem.

  Click on the option "worked in an earlier version of Windows.

  Select Windows 7 RTM or better Windows Vista SP2

  Click next

  Click Start the program, wait, it installs

  When the installation is complete, click Finish and save the settings.

• I have the CC of the photograph on my desk and I would like to install on my laptop without having to pay for it.  Where can I get the download and how to install it without having to pay for it.

  I photography CC (Lightroom and Photoshop) on my desk, and I would like to install on my laptop without having to pay for it.  Where can I get the download and how to install it without having to pay for it.  Detailed instructions please.  Thank you.

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

  .

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 clouds can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!

  Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!  Janice

  Hey janicem42177174,

  Adobe does most support the installation and use of Acrobat 6 because it is a very old version that is not compatible with Windows 7.

  I suggest you to please use the latest version of Acrobat 11.0.10 is perfectly compatible with your operating system with its functions and improved functions.

  You can download a free trial version of 30 days of Acrobat from here:

  Download Adobe Acrobat free trial | Acrobat Professional XI

  Let me know how it goes

  Kind regards

  Ana Maria

• I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  A1yvng wrote:

  I have a charger for the iPhone I'll be able to go to the Apple Store and rare it for another?

  I'm sorry, but that 'rare' mean in this sentence? If you are having problems with a charger and the phone, he came up with that is still under warranty, the unit would be under warranty. It will have to be reviewed by Apple, they make determinations. If you have purchased separately the charger, then it must be aged less than 1 year, and the review itself would apply. I hope that's what you're referring to.

• How can I find the number of pixels is in my photos of the ipad? I sell on ebay and they have new requirements for the photos. 500 pixels on the longest side. Is it possible to increase the pixels on already took pictures?

  How can I find the number of pixels is in my photos of the ipad? I sell on ebay and they have new requirements for the photos. 500 pixels on the longest side. Is it possible to increase the pixels on already took pictures?

  See if this application works for you > https://itunes.apple.com/us/app/image-size/id670766542?mt=8