I have a Dell Inspiron N4110 and it says im connected to the internet, but I can't actually open things, what should I do?

I have a Dell Inspiron N4110 and it tells me im connected to the inernet but I can't go online and for some programs, like steam for example, says that I have to connect to the internet. the only thing that I can open is Windows 64 bit, but I can't really do anything. When I try to do a syestem restore it tells me disk error C. Then I do a check disk. but that tells me error and do a system restore. Please help me boy Im only A 14 year HELP!

-Thank you

Cam

Hello Cam,

Welcome to the Microsoft community.

I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

·         What is the exact error message you get on the computer?

·         Were there any changes made on the computer before the show?

Follow these methods and check if that helps:

Method 1:

Step 1:

Check if you have the similar problem in safe mode with network, otherwise you can try to put your computer to a State of clean boot in normal mode and check if it works:

Start your computer in safe mode with networking

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

 

Step 2:

Follow the article to perform the clean boot on the computer:

How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

http://support.Microsoft.com/kb/929135

Warning: After using the boot is a way to solve your problem step 3 follow-up to reset the computer to start as usual.

Method 2:

I suggest you to optimize Windows 7 for better performance and check if it helps

Optimize Windows 7 for better performance

http://Windows.Microsoft.com/en-in/Windows7/optimize-Windows-7-for-better-performance

Please follow all the steps and if the problem persists, return back and we will be happy to help you.

Tags: Windows

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