I have a Dell Windows 7 after downloading updates crucial sercurity, I get a message saying "Connection to the internet." The display then returns to the logo screen. What can I do?
I have a Dell Windows 7 after downloading the critical updates, I get a message saying "Unable to connect to the internet." What should I do?
Hello
1. Once you get this error message?
2. are you able to browse the internet using your internet browser?
Step A.
Please check if you are facing the same question when working in mode safe mode with networking.
a. restart your computer.
b. when the computer starts, you will see your computer hardware are listed. When you see this information tap the F8 on your keyboard key repeatedly until you are presented with the screen Windows 7 Advanced Startup Options.
c. using the arrow keys, select the desired option of Mode without failure.
d. press the Enter key on your keyboard to boot mode safe mode of Windows 7 with networking.
e. when Windows starts, use check and Internet explore if the problem persists.
For more information, refer to the article below.
Troubleshooting in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshooting-problems-while-in-safe-mode
Step B.
If the problem exists not in Mode safe run mode startup minimum troubleshooting to find the root cause of the problem.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
Tags: Windows
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