I have a frozen screen of Active recovery of white desk with a mouse. I think that the computer is frozen upward with a problem of recovery? Right?

I have a frozen screen of Active recovery of white desk with a mouse.  I think that the computer is frozen upward with a problem of recovery? Right?

How can I fix?

Hello
  • What were the changes made before the problem occurred?

You can try to restart the computer and check if it helps.

If above does not help, you can read the following steps to disable the active desktop on the computer and check:

a. to disable Active Desktop.
b. right click on an area empty office, point to Active Desktop, and then click view as Web Page to clear the check box.

Tags: Windows

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