I have a HP Deskjet D4160 printer. The reset button will Flash. Diagnosis HP said there was a "breakdown of pen", but he didn't give any directions on how to fix it.

Original title: breakdown of pen deskjest d4160

I have a HP Deskjet D4160 printer. The reset button will Flash.  When I ran the HP diagnostic he said there was a 'pen failure' that had to be fixed, but he didn't give any directions on how to fix it.

Hi Fred Cornell,.

·         You have any problems with the performance of the printer?

·         What operating system is installed on your computer?

·         The printer works well before?

You can check the link mentioned on official website of HP that describes the problem for the specific printer model you are using.

Flashing lights in the HP Deskjet D4160 printer

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00635074&cc=us&DLC=en&LC=en&product=501857#n129

Alternatively, you can contact HP support for help on the issue.

HP support

http://WWW8.HP.com/us/en/support-drivers.html

Let us know the results.

Tags: Windows

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