I have a laptop compaq presario C762NR which keeps freezing upwards. Help
My computer laptop presario freezes when I try to connect to the internet or to run a full scan of norton. I turn the power off using the power button. Tried system restore and it didn't seem to help. Delete all cookies and history and so on. No help. Don't know what to try next. Thanks-Andy
Hi Andy,.
You will need to replace the drive hard as the bios test indicates he does not physically, so wiping will not solve the problem. It's a quick procedure to replace the HARD drive and a new will cost you about $40. As I said, let me know if you need a quick guide on how to do this.
Kind regards
DP - K
Tags: Notebooks
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