I have a license of a vector, but the file is damaged and cannot be repaired.
I have a license of a vector of Stock and when I import it into Illustrator says "the file is damaged and cannot be repaired." I need to edit the vector in illustrator and import it into indesign. I log off CC and reconnected I know sometimes that's helped before with images but that did not work. At the same time, I also registered 2 images that work well, but not the vector. I have the license of your web portal, not the application, but I don't think that should make a difference. Any ideas on how to get this vector to work? Thank you.
The number is #50433877. I had to call customer service and they couldn't get it to work either. They ended up giving me a credit and I've used a vector that is similar to the for replace. Strange preview works perfectly, but when I have a license for it, it broke.
Tags: Adobe Stock
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