I have a licensed version of PhotoShop CS5 and bought a CS6 upgrade.   When I update, it says invalid license id.   What to do next?  How can I contact personal support?

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• I have an old version of Photoshop.  And a new computer.  It won't let me load from my drive.

  I have an old version of Photoshop.  And a new apple computer.  It won't let me load from my drive.  Any idea?

  CS2 is too old to be compatible with the new Macs. There is nothing that you can do because it does not work on the new Intel Macs as it was designed for the old Mac PowerPC.

• I currently have an older version of Photoshop - CS, is - it possible to upgrade?

  I currently have an older version of Photoshop - CS, is it possible to upgrade to a newer version? It crashes on my new Mac (Macbook Pro 2 GHz Intel Core i7 running the OS x 10.6.8 version) and I do not use photoshop so much (probably once a month to design gig flyers) so I can't justify spending $1 168 for the current version of CS6. I don't want to try to learn a new product either, I just want to be able to use Photoshop without it crashing. Help, please!

  CS - CS6, there no possible upgrade options. The latest version that allows Adobe you are upgrading is CS3 (which also, until December 2012). Adobe supports generally running less 2 versions of upgrade support.

  In your case, you should buy a full version - yes I know it's expensive and it says you need only once a month, I don't know what advice here.

  Regarding CS runs not on 10.6.8 you get a specific error codes / numbers / crash reports? If so, can you please post here so we can see what can go wrong?

  Although I doubt that CS works on OS 10.4 or 10.5 + (I've never used), I can't say that it will never work more. The only way to know is to see a crash report to see what goes wrong.

  -ST

• Hallo :-) ICH nutze Adobe Photoshop CS5 and Premiere Pro CS6 - sharp program konnte ich vor einem Jahr bei einem Handler kaufen! Leider there mir heute die Zusatzprogramme wie 1. CS6 hearing 2. Adobe After Effects CS6. (Like erweitern möchte)  Ich

  Hallo :-) ICH nutze Adobe Photoshop CS5 and Premiere Pro CS6 - sharp program konnte ich vor einem Jahr bei einem Handler kaufen! Leider there mir heute die Zusatzprogramme wie 1. CS6 hearing 2. Adobe After Effects CS6. (Like erweitern möchte)  ICH konnte eine Bundle CS6 jetzt mit allen Programmen zusammen kaufen diesen, was mir meine Arbeit der würde. Dabei muss Aufenthaltsraume.man CS6 Software CS5 deinstalliert werden und die. Stay EIB verhindern sharps beams CS6 already erstellten Filmdateien und Projekte receive nehmen sharp dabei Schaden oder alle?

  Link to buy the CS6 via phone http://www.adobe.com/products/cs6.html read all the way down

  From what I was told by an employee, newer than 10.7 Mac must subscribe in the cloud instead of buy CS6... and someone with Win10 must also subscribe to the cloud for CS6 is not compatible (meaning that the seller will ask you your operating system and not sell you CS6 if she does not work on your computer... I don't know if this means that Win7 and you can't buy if you have Win8)

  Please report back with your operating system if you are able to buy CS6

• I bought acrobat 9 pro. It has stopped working, and I don't have the license number or serial number. How can I fix it?

  I bought acrobat 9 pro. It has stopped working, and I don't have the license number or serial number. How can I fix it?

  Hi Max,.

  Please visit the following link to get your serial number.

  https://helpx.Adobe.com/x-productkb/global/find-serial-number.html

  Concerning

  Sukrit diallo

• When my cc photoshop opens a message "extension could not be loaded because it was not signed." What is c? How can I fix this, please advise. Thank you

  Hello...

  When my cc photoshop opens a message "extension could not be loaded because it was not signed." What is c? How can I solve this problem.

  Please notify.

  Thank you

  Shaji

  Hi Shaji,

  You use Onone extension on your machine? If so, please follow the steps mentioned below.

  http://www.on1.com/support/979135/

  Please post on the Adobe Forums.

• I have Photoshop CS5 and I get messages that there are updates available, but when I go to download and install them I get the message "there was an error downloading this update. Quit and try again later. "What can I do to fix this?

  I have Photoshop CS4 and do pass messages that updates are available, but when I go to install I get the following message:

  "There was an error downloading this update, please try again later." I tried several times without success.  What I'm * wrong?

  Remove all content following the location on your computer and try to update again.

  Win 7 and higher: : \Users\AppData\Local\Adobe\AAMUpdater\1.0\

  Mac OS (Library of the user): ~/Library/Application Support/Adobe/AAMUpdater/1.0/

  Please see:

  Access the hidden user library files. Mac OS 10.7 and later versions

  Let me know if it works for you.

  Kind regards

  Ashutosh

• I have an old version of Photoshop CS2, I bought the disks and want to install on my new computer, but do not have the disks I can copy from my old laptop?

  Is anyway to install my old version of Photoshop CS2 on my new mac without disk?

  Adobe won their former activation servers if you cannot activate install CS2 from your CD.  Adobe put at disposal a new CS2 download that uses their new activation servers for activation of their former clients of CS2 can download and install.

  Download Acrobat 7 and CS2 products

• Open Photoshop CS5 and CS6

  I can't open the versions of Photoshop CS5 and CS6 simultaneously. When I run the CS6, and then CS5 application, it takes me to CS6 and vice versa.

  Is it possible to keep open both versions? With Indesign I can do.

  And on a Mac.  On a PC acresofgreen is exactly right.  Only one can be open at a time.

  -Christmas

• I have photoshop CS5 and CS6 for PC, but I now have a MAC I can transfer the code license or do I have to buy the MAC version?

  I have photoshop CS5 and CS6 for PC, but now I bought a Mac Book Pro. Can I change the key license or do I have to buy the MAC version?

  Please click on this link http://helpx.adobe.com/contact.html?product=creative-suite&topic=orders-refunds-and-exchan GHG and click on I still need help > Chat now.

  Make a cat and provide the file number, they will help you more.

  Kind regards

  Aurélie hamadi

• I have the old version of photoshop cs a perpetual license. But I can not activate the license via internet and phone. Can you help me?

  I have the old version of photoshop cs a perpetual license. But I can not activate the license via internet and phone. Can you help me? @

  CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

  .

  You MUST use the special version and the serial number on the page, not your original drive or serial number

  .

  NOTE that CS2 will not install on a "modern" with an Intel Mac

  When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option

• We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please, help us to solve

  We bought a license for adobe Photoshop cs5 and the machine, we have installed this app is having hardware problem then we moved this hard drive on another machine and now there are registration conflicts, and we couldn't save it please help us solve this problem.

  Most likely, you will need to contact Adobe to reset your license.

  Contact the customer service

• I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plugin is not recognize the format of my new Nikon D610. I've updated the version of my Camera Raw plugin and still get this message when you try to open pictures in photoshop. Please

  I have Photoshop CS5.1 (bought in 2011). The photoshop Camera Raw plugin is not recognize the format of my new Nikon D610. I've updated the version of my Camera Raw plugin and still get this message when you try to open pictures in photoshop. Help, please.

  This link shows that 8.3 ACR supports the Nikon D610 and 6.7.1 was the final version for CS5.

  Camera Raw plugin | Supported devices

  If you can switch to CS6 and ACR 8.7.1

  or using the DNG converter, convert your Nikon raw files to DNG to open in CS5.

  Here is the download link: Adobe - Adobe Camera Raw and DNG Converter: for Macintosh: Adobe DNG Converter 8.7.1

  or Windows: Adobe - Adobe Camera Raw and DNG Converter: for Windows: Adobe DNG Converter 8.7.1

  And here's a great video tutorial on how to use the converter.

  https://www.YouTube.com/watch?v=0bqGovpuihw

  Gene

• My old version of photoshop CS5 does not work in OSX El Capitan

  My old version of photoshop CS5 does not work in OSX El Capitan. Is it possible to fix this or do I have to update photoshop?

  Yes, you should be able to open the files of the 5 CC of Photoshop CS.

  Also, there is not much difference in the toolbar.

• How to upgrade the CameraRaw file in my version of Photoshop - CS5.1 for Mac?

  I have Photoshop CS5.1 for Mac and I am trying to edit a my Canon EOS 70 d raw file, but I get the message that the file CameraRaw is obsolete. I also have the standalone version of Lightroom 6 and he accepts the file raw OK so its file CameraRaw version should be OK. If it is not possible to download the CameraRaw version I need is it possible to transfer from Lightroom?

  For the camera, you need to Camera Raw 8.2 or higher. While LR 6 can handle this camera, CS5.1 cannot. You can use the converter free for DNG save in a compatible Camera Raw file for Camera Raw 6.X.