Similar Questions

• my copy of acrobat corrupt so I uninstalled it - now I can not download a new copy, as says my app handler I have already - everytime I try the download app button manager opens by clicking and has no functionality to reinstall

  my copy of damaged acrobat so I uninstalled - now I can not download a new copy, as says my app Manager I - whenever I try to click on the download button app manager opens already and has no functionality to reinstall - help please, how to do a manual install?

  Hi cija,.

  Please try the solution 2 and 3 mentioned in the KB: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  Kind regards

  Rave

• I have a macbook pro 13 early 2015. Now I can here a clicking sound when I move the lanes on the side mac. Feels like some hardware is loose inside. But my mac works well as well. I left about 80 days of warranty. I'd give to repair? suggestion pls

  I have a macbook pro 13 early 2015. Now I can here a clicking sound when I move the lanes on the side mac. Feels like some hardware is loose inside. But my mac works well as well. I left about 80 days of warranty. I'd give to repair? Someone had this problem? Suggestions please...

  nidgp wrote:

  I left about 80 days of warranty. I'd give to repair?

  Absolutely, examined her!  There is some kind of hardware problem.

  Ciao.

• I have the macbook (late 2009)

  I woke up my computer this morning. I noticed cyan cast to the screen. I replaced the screen in May of this year. I don't know how to get rid of the hue.

  Hello, melissa1961!

  Thank you for joining the communities Support from Apple! It seems that you are having problems with the screen of your MacBook. I know how it is important that the display shows properly as well! Here is an article that you can check with the options to change the display settings on the computer:

  OS X El Capitan: If your screen does not look right

  See you soon!

• I have a Macbook Pro with the Retina display and I can not install cloud creative adobe, what should I do...

  I get

  Code error A12E5 every time I try to download or insteall Adobe Creative Cloud. Can I cancel my membership and learn how to do my job on freeware?

  Hi DannimonDesigns,

  Try not to include in the link given:- http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html

  Let us know if you need further assistance.

  Sarika

• By chance, I uninstalled QuickTime, now I can not install. What can I do?

  I uninstalled Quick Time by accident, I tried to add/remove programs it won't let me not reinstall again, it says that they do not know what program created

  In general, it is much easier to help if people ask for help to provide full error messages without paraphrase.  It would have helped if you had completed your sentence: "he said that they do not know what program created...". »

  It would also help if you explained how you "uninstalled Quick Time by chance," that you have also installed iTunes and other Apple software and what is your Windows version, including service pack.

  Without any of this information, I'm reduced to guess, but my guess is that following the steps below should fix things upward.

  This message occurs when the registry key pointing to iTunes uninstaller is corrupted (or uninstall of iTunes has been moved or deleted).  The simplest thing to do is just clean things, and then try again.

  Used to have a tool just to do this, called the Windows Installer Microsoft Cleanup utility.  Apparently, however, when this tool has been used (I think with MS Office), removes sometimes more he was supposed to, and that's why Microsoft has removed the tool of its download servers.

  The Windows Installer Cleanup utility is always available from http://majorgeeks.com/Windows_Installer_CleanUp_Utility_d4459.html , or you can use the free Revo Uninstaller.  Before using or the other of these tools, create a restore point from the system, backup the registry with C:\WINDOWS\ERUNT, or (if you can afford) creates a full disk image or a clone - just in case.

  Here are the usual directions to perform a "clean installation" of iTunes, based on Support of Apple HT1926 article.

  Go to control panel > Add/Remove programs
  Remove these applications:
  1 Apple Software Update
  2. Apple Mobile Device Support
  3 Hello
  4 iPod for Windows (this may or may not exist, be it, it is not necessary, then we can remove it)
  5 iTunes
  6 QuickTime

  Open my computer > C: > Program Files
  Delete this files (if present)
  1 iPod
  2 iTunes
  3 QuickTime

  Empty your temp directory:
  Open my computer > C: > Documents & Settings > username > Local Settings and delete the contents of the folder called "Temp".

  If you don't see the local settings, enable hidden files:
  Tools > Folder Options > view tab
  Select Show Hidden Files & folder, and then click OK

  Once this file is empty, restart the computer

  [See note above regarding cleanup utility]
  Download & install the Windows Installer Cleanup utility:
  http://support.Microsoft.com/kb/290301/
  Launch the utility: start > programs > Windows Installer Clean Up
  Select one of the applications mentioned above and click on remove

  Restart the computer
  Download & reinstall iTunes from here: http://www.apple.com/itunes/download/

• Hello! About two months ago, I managed to spill water on my computer. The computer is dead and now I have a new computer. Now, I can not download my Adobe programs. How can I get my computer back to my new programs? And what should I know about this site

  I think that the problem is that I uninstalled big programs Adobe on my old computer, but how could I know that I was going to spill water on it?

  Hi simens66480825

  You can download your applications using link: download and install Adobe Creative Cloud applications

  Kind regards
  Rahul

• MacBook late 2009 13 "upgrade to SSD

  I have a Macbook late 2009 13 "and you want to upgrade the hard drive for an SSD. I formatted the hard drive or "initialized but not him have not yet exchanged outside with the HARD drive." I'm comfortable doing the physical exchange of hard disks, old and new. I need help is to get an operating system installed on the SSD. There are tons of videos and tutorials that tell me how to copy the data on my current hard drive. I want to actually just to make a fresh start without any of the old info. How to install the operating system on the new SSD with a fresh copy? In addition, I'm not too tech savvy and online and video tutorials confused me a bit with all the jargon.

  If you have a copy of the installer you can install just outside, if you don't then you can download it and install it on the outside. Don't forget to replace the internal interconnection cable (data cable) while you have your Mac remotely.

• My Apple Macbook late 2009 has been upgraded to 4 GB and Mountain Lion but runs very slowly. When I check the memory system activity monitor, I see that there are 1.6 GB inactive. Is this the cause of the slowness and what I can do?

  My Apple Macbook late 2009 has been upgraded to 4 GB and Mountain Lion but runs very slowly. When I check the memory system activity monitor, I see that there are 1.6 GB inactive. Is this the cause of the slowness and what I can do?

  Reinstall OS X from scratch and add more RAM.

  Ways to help make a slow Mac faster

  17 reasons why your Mac runs slower than expected

  Slow performance of Mac? This Article addresses!

  Difficulty of slow start in OS X | MacFixIt - CNET Reviews

  6 easy tips to speed up OS X Yosemite on your Mac.

  Avoid using third-party software that claims to clean your computer. This software does more harm than good. In addition, you don't need it. Note that all computers become slower over time even in the normal conditions of use. Generally, the experienced users erasing the hard drive and do a clean install from scratch at least once a year or every time that the installation of a major upgrade of the OS. Well sure doing so also means that you need to maintain regular and several backups.

  Add more RAM or reduce the number of simultaneously executed from applications and utilities. Remove unnecessary software such as anti-malware and that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan acti... See also:

  Before Mavericks

  Open the activity monitor in the Utilities folder.  Select all processes in the drop process .  Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Mavericks and later versions

  Open the activity monitor in the Utilities folder.  Select all processes in the menu display .  Click the CPU tab in the toolbar. Click the % CPU column heading twice to display in descending order.  If you find a process that uses a large amount of CPU %, then select the process, then click on the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Things you can do to solve the slow Downs

  If your computer seems to run slower, here are some things you can do:

  Start with tours: OS X maintenance - MacAttorney;

  The X Lab: the X-frequently asked questions.

  " Safe mac" Mac Performance Guide;

  " Safe mac" the myth of the dirty Mac;

  Maintenance fast Mac Help.

  Start in Safe Mode , and then repair your hard disk and permissions:

  Fix the hard disk and permissions before Lion

  Boot from your OS X install disk. After the installer loads, choose your language and click on the button continue. When the menu bar appears select utility drive in the Utilities menu. After that the charges of THE select your entry from hard drive (mfgr. ID and car size) in the list on the left.  In the status area, you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is faulty or has failed. (State SMART is not reported on external drives Firewire or USB). If the drive is "verified", then select your OS X volume in the list on the left (subentries under the entry for the road), click the first aid tab, then click the repair disk button. If THE reports any errors that have been corrected, and then run repair disk again until no errors are reported. If no errors are reported, click repair permissions. Wait until the operation is complete, then exit FROM and return to the installer.

  Repair the hard drive - Lion-Lion/mountain/Mavericks

  HD recovery start:

  Restart the computer and after the buzzer, press on and hold down the COMMAND and R until it appears the screen of Menu utilities. Otherwise, restart the computer and after the buzzer, press on and hold down the OPTION key until the Boot Manager screen. Select recovery HD disk icon and click on the button below.

  When the recovery menu appears, select disk utility. After that the charges of THE select your entry from hard drive (mfgr. ID and car size) in the list on the left.  In the status area, you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is faulty or has failed. (State SMART is not reported on external drives Firewire or USB). If the drive is "verified", then select your OS X volume in the list on the left (subentries under the entry for the road), click the first aid tab, then click the repair disk button. If THE reports any errors that have been corrected, and then run repair disk again until no errors are reported. If no error is not reported, then click repair permissions. Wait until the operation is complete, then exit FROM and return to the main menu. Select restart from the Apple menu.

  Restart your computer normally and see if it helped at all. Then do little maintenance:

  For disk utility can't handle situations, the best third party is Disk Warriorutility;  Fixed DW only for problems with the disk directory, but most disk problems are caused by the corruption of directory; Warrior drive 4.x is now compatible with Intel Mac.

  Note: Alsoft ships DW on a bootable DVD that will boot Mac running Snow Leopard or earlier. He cannot start Mac that came with Lion or later preinstalled, however, DW will work on these models.

  Suggestions for OS X maintenance

  OS X performs certain maintenance functions that are supposed to take place on a daily, weekly, or monthly period. Maintenance scripts that are run at the beginning AM only if the computer is turned on 24/7 (no sleep). If this isn't the case, then a great solution is to download and install a shareware like Macaroni, JAW PseudoAnacronor Anacron utility that will automate the maintenance regardless of whether activity if the computer is off or asleep.  Dependence on third-party utilities to run periodic maintenance scripts has been significantly reduced since Tiger.  These utilities have little or no functionality with Snow Leopard or later version, and must not be installed.

  OS X automatically defrags files smaller than 20 MB in size, so unless you have a disk full of very large files it little need to defragment the hard drive.

  Under no circumstances should you install operating MacPaw or ZeoBit software (CleanMyMac/CleanMyDrive or Mac Keeper, respectively.) You don't need special software to keep your computer.

  Useful links about malware Protection

  "If you have an immediate problem with ads popping up see the Mac without danger" Adware removal Guide and AdwareMedic.

  Open Safari, select Preferences from the Safari menu. Click the Extensions icon in the toolbar. Disable all Extensions. If it stops your problem, then re-enable one by one until the problem returns. Now remove this extension as it is the origin of the problem.

  The following comes from user stevejobsfan0123. I made minor changes to adapt to this presentation.

  Difficulty a few pop ups browser that supported Safari

  Common pop - ups include a message saying that the Government has taken over your computer and you pay release (often called "Moneypak"), or a false message saying that your computer has been infected and you need to call a number of tech support (sometimes claiming to be Apple) to get it to be resolved. First of all, understand that these pop-ups are not caused by a virus and that your computer has not been assigned. This "hack" is limited to your web browser. Also understand that these messages are scams, so don't pay not money, call number, or provide personal information. This article will give an overview of the solution to remove the pop-up window.

  Quit Safari

  Usually, these pop-ups will not go by clicking 'OK' or 'Cancel '. In addition, several menus in the menu bar may become disabled and show in grey, including the option to leave Safari. You'll probably force quit Safari. To do this, press command + option + ESC, select Safari, press on force quit.

  Relaunch Safari

  If you restart Safari, the page will reopen. To avoid this, hold the "Shift" key when opening Safari. This will prevent windows since the last time that Safari was running since the reopening.

  It will not work in all cases. The SHIFT key must be maintained at the right time, and in some cases, even if done correctly, the window is displayed again. In these circumstances, after force quit Safari, turn off Wi - Fi or disconnect Ethernet, depending on how you connect to the Internet. Then restart Safari normally. He'll try to reload the malicious Web page, but without a connection, it will not be able to. Leave this page by entering a different URL, i.e. www.apple.com and try to load it. Now you can reconnect to the Internet and the page that you entered is displayed rather than the malicious.

  An excellent link to read is Tom Reed Mac Guide of malicious programs.

  Also, visit the FAQ XLab and read of detection and avoid malicious software and spyware.

  Check out these articles from Apple:

  Mac OS X Snow Leopard and malware detection

  OS X Lion-Protect your Mac against malicious software

  OS X Lion mountain - protect your Mac against malicious software

  OS X Mavericks-Protect your Mac against malicious software

  On the quarantine of file under OS X

  If you need antivirus protection Thomas Reed recommends to use ClamXAV. (Thanks to Thomas Reed to this recommendation.)

  The user Joe Bailey comes this equally useful advice:

  The facts are:

  1. There is no anti-malware software can detect 100% of malware out there.

  2. There is no anti-malware that can detect all targeting the Mac.

  3. the best way to prevent breaches the most is for you as the user is aware that

  the most successful malware attacks rely on sophisticated social engineering

  techniques preying on human greed, * and fear.

  4 Internet pop-up windows telling the FBI, NSA, Microsoft, your ISP has detected malware on

  your computer is designed to trick you into installing their malware thinking it's a

  protection against malware.

  5. some of the anti-malware market products are worse than malware

  go where they are supposed to protect you.

  6. be careful where you go on the internet.

  7. don't download anything from sites, you know are safe.

  8 avoid links that you receive in email, always be wary, even if you get something

  you think a friend is, but that you did not expect.

  9. If there is any question in your mind, then assume that it is malware.

  Troubleshooting Applications

  I recommend that you download a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaneror hiding a Cocktail that you can use to delete the former newspapers and archives, cleaning, etc. Corrupted cache, logs or temporary files can slow down the application or OS X crashes and panics of the kernel.

  If you have leopard snow or leopard, then for similar repairs install Applejackfreeware utility.  If you do not start in OS X, you can boot into single-user mode , where you can run Applejack to make a set of routines for repair and maintenance of the command line.  Note that it takes 1.5 AppleJack for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later versions.

  Basic backup

  For some people, Time Machine will be more than enough. Time Machine is part of Mac OS X. There are two components:

  1. a panel of Time Machine preferences as part of the system of preferences;

  2. a request for Time Machine, located in the Applications folder. It's

  used to manage backups and restore backups. Time Machine

  requires a backup drive that is at least twice the capacity of the

  drive being backed up.

  You can also get an external drive at least equal to the size hard disk internal and make (and maintain) a bootable clone/backup. You can make a bootable clone using the disk utility's restore option. You can also create and maintain clones with good backup software. My personal recommendations are (the order is not significant):

  1 Carbon Copy clone

  2. get backup

  3 already seen

  4 superDuper!

  5. Synk Pro

  6. Tri-Backup

  Visit The FAQ XLab and read the FAQ on the backup and restore.  Also read How to back up and restore your files. For using Time Machine, visit FAQ Time Machine of Pondini for help with all this time Machine.

  Referenced software can be found at MacUpdate .

  Additional tips

  Make sure you have a sufficient amount of RAM installed for the number of applications you run simultaneously. Make sure to leave a minimum of 10% of the capacity of the hard disk as free space.

  Add more RAM. If your computer less than 2 GB of RAM and you use OS X Leopard or later, then you can do it with more RAM. Snow Leopard and Lion works much better with 4 GB of RAM that is their system. Most concurrent applications, that you tend to use the more RAM you should have.

  Always have at least 15 GB, or 10% of the capacity of your hard disk as free space, the largest. OS X frequently accesses your hard disk, so offering enough free space will keep things slow down.

  Check for applications that may be hogging the CPU:

  Before Mavericks

  Open the activity monitor in the Utilities folder.  Select all processes in the drop process .  Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  Mavericks and later versions

  Open the activity monitor in the Utilities folder.  Select all processes in the menu display .  Click the CPU tab in the toolbar. Click the % CPU column heading twice to display in descending order.  If find you a process that uses a large amount of time processor (> = 70,) then select the process, and then click the quit icon in the toolbar.  Click the force quit button to kill the process.  See if that helps.  Don't forget to mention the name of the runaway process, so you can find the cause of the problem.

  This problem occurs often because of a corrupted cache or the preferences file or an attempt to write in a corrupted log file.

• I have a macbook pro 2009 environment. I can't upgrade to Sierra and I lion. How to move to el capitan since I can't upgrade to Sierra

  I have a macbook pro 2009 environment. I can't upgrade to Sierra and I lion. How to move to el capitan since I can't upgrade to Sierra

  You can go to El Capitan, as you would to Sierra. Download from the App Store. You should be able to do.

• I have a subscription to Lightroom CC on my iMac. How can I download a version for my Macbook in my current subscription?

  I have a subscription to Lightroom CC on my iMac. How can I download a version for my Macbook in my current subscription?

  You can just disconnect from the creative application Cloud before you upgrade the machine and then after installation, download creative cloud and sign at the back and reactivate your second indictment.

  Even if you forget to disconnect before upgrade, you have not to worry about Creative Cloud application itself will prompt you that you have exceeded the number of activations and invites you to disconnect in order to reactivate.

• I installed Photoshop. But it was a misstake. He has been lying to install ID and have only. I want to uninstall the Photoshop. Can I do it myself?

  I installed Photoshop. But it was a misstake. He has been lying to install ID and have only. I want to uninstall the Photoshop. Can I do it myself?

  Hello

  You can uninstall Photoshop by reference not to the following link

  Uninstall or remove Adobe Creative Cloud applications

• I have Acrobat 10 and became error update messages that I've finally done what Adobe recommended and uninstalled Acrobat.  Now, I can not re-install the program and get a number of different error messages.  Help I need to read the pdf docs!

  I have Acrobat 10 (10.1.9) who came in the Creative Suite CS5.  I received many messages about updates failed so finally did what was recommended by Adobe and uninstalled the program.  Now I can not re - install.  Here are the error messages I receive.  Help!

  Exit code: 6

  Please see the faults and warnings below for troubleshooting. For example, ERROR: DW050... WARNING: DW065, DW066...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 3 (s), 2 warning (s)

  WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}

  WARNING: DW065: display the requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}

  -Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0.

  : Error 1328.Error applying the fix to the C:\Config.Msi\PTDB05.tmp file.  It has probably been updated by other means, and can no longer be modified by this patch.  For more information, contact your patch vendor.

  ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.

  MSI error message: error 1328.Error application of the fix to the C:\Config.Msi\PTDB05.tmp file.  It has probably been updated by other means, and can no longer be modified by this patch.  For more information, contact your patch vendor.

  ERROR: DW050: payload following errors were found during the installation:

  ERROR: DW050:-Acrobat Professional: installation failed

  The installation must be done through the CS process, not a straight line installation and activation as a stand-alone product.

• I disabled toolbars. Now I can not understand how to get back them. Have no 'view' click.

  I went to view/toolbars and disabled my toolbars. Now I can not understand how to get back them. Have no 'view' to click on.

  In Firefox 3.6 and later Windows, you can hide the menu bar on "view > toolbars" or via the contextual right click menu on a toolbar.
  Press F10 or press and hold the Alt key to bring up the menu bar temporarily.
  Go to "view > toolbars", right click on the menu bar, or press Alt + V T to select to show or hide toolbars (click on an entry to switch from the State).

  See also what happened to the file, edit and view menus? and http://kb.mozillazine.org/Toolbar_customization

• The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more

  My daughter's office got fried during the last storm, even though she had a surge protector.  Obviously the power company line was bad.  The pc seems to have gone to a previous set point during the boot, but now she can not install software and doesn't seem to have Norton AV more.  When she tries to run a system restore it gets "extended attributes are incompatible."..: thank you for your help.  Debbie

  Hello

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Run the scan tool (SFC) System File Checker and check if it helps.

  This problem may occur if a system file is missing or damaged.

  You can refer to the method-the System File Checker tool in the following article:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7: http://support.Microsoft.com/kb/929833

  Method 2:

  Try to clean boot, and then check to see if this helps you.

  How to solve the problem by running the clean boot in Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

  Method 3:

  Try the steps in the following Microsoft article and check if it helps.

  Problems installing and uninstalling programs on Windows computers:

  http://support.Microsoft.com/kb/2438651

  Hope the helps of information. Please post back and we do know.