I have a macbook pro that you have installed Silverlight for tv/movie through Amazon prime and it does not work... It used to work before - someone ' one knows why?

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• My IllustratorCS4, iMovie and iNdesign CS4 that came with my computer when I bought it about 4 years ago does not work after I was informed by a representative of Adobe until this day my computer. I still have the programs on my computer. How can I get re

  My IllustratorCS4, iMovie and iNdesign CS4 that came with my computer when I bought it about 4 years ago does not work after I was informed by a representative of Adobe until this day my computer. I still have the programs on my computer. How can I get the re install

  If you're ready to uninsntall, then reinstall, you can download at the bottom of the link;

  Download the CS4 products

• Cannot update apps. Impossible to reach on the adobe servers. What continues? Its bad enough I have to rent the apps now and it does not work yet. Ive turned off the firewall and my internet connection works perfectly. How to upgrade my applications?

  Cannot update apps. Impossible to reach on the adobe servers. What continues? Its bad enough I have to rent the apps now and it does not work yet. Ive turned off the firewall and my internet connection works perfectly. How to upgrade my applications?

  Hey, if the problem has finally been fixed! I thought you would like to know the solution.

  Select Preferences - network - system - advanced - DNS network - click + symbol - Type 8.8.8.8 - Ok - apply.

  That's all. Works perfectly now. Very much appreciate your help, thank you.

• I am trying to open raw photos and it does not work I have 6 suites and photos taken on a Canon EOS Rebel SL1 creative

  I am trying to open raw photos and it does not work I have 6 suites and photos taken on a Canon EOS Rebel SL1 creative

  Hi irod,.

  Greetings.

  • Latest version of camera raw for CS 6 is 9.1
  • Check now if your camera is to 9.1 or higher
    • Devices supported by Adobe Camera Raw
  • If requires 9.2 or later, then you should switch to PS CC or use the dng converter
  • But if it is support less 9.1 then use this link to install camera aw 9.1 and then try to open pictures
    • Plugin Raw camera setup
  • If still you have questions then please paste a screenshot of the issue in more detail.

  Concerning

  Rohit

• HY, I used to use your adobe photoshop cs6 I have my laptop. some of the reasons for my laptop was not working, so I've restored my laptop. I have tried to reinstalled photoshop with old license No, but his does not work. what I would do.

  HY, I used to use your adobe photoshop cs6 I have my laptop. some of the reasons for my laptop was not working, so I've restored my laptop. I have tried to reinstalled photoshop with old license No, but his does not work. what I would do.

  Please return to the message sent to you.

• I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  I just recently upgraded to OS El Capitan.  Now, none of my movies to quicktime does not work.  I have the old version of Quick time 7 and it does not work either.  They do not convert.  Help?

  VLC will play them?

  http://www.videolan.org/

• You just bought Photoshop and it does not work

  I just bought photoshop today and it does not work. When I open it, it remains open for 30 seconds and then a window pops up that says: 'a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. "and then it ends. I tried to uninstall and reinstall, as well as restart my computer. Nothing has worked. I'm currently waiting at customer service... but I've been waiting for half an hour. I am really frustrated because I just bought this... Lightroom works fine.

  1. Click Start.
  2. On the Start menu, click run.
  3. In the Open box, type "dxdiag" (without the quotation marks), and then click OK.
  4. The DirectX Diagnostic tool opens. Click the view tab.
  5. On the view tab, information about your graphics card are indicated in the Device section. You can see the name of your card, as well as the way in which a lot of video memory, there.

  Once you know the kind of graphics card you have, visit the manufacturer's Web site to download the latest version of the driver. Here are the links to download the drivers from the manufacturers of most common graphics cards:

  • NVIDIA: http://www.nvidia.com/content/drivers/drivers.asp
  • AMD: http://support.amd.com/en-us/download
  • Intel: http://support.intel.com/support/graphics/

  To move the trial to your purchased version, you will need to connect with the Adobe ID and the password on your CC account.

  Usually under help > Sign In part of Photoshop or in the creative Cloud Desktop application.

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]

• Windows store tells me that Revel is installed on my PC for Windows 8.1. Even if it does not work on my iPad, there is no sign of it on the PC. I can't connect to the PC.

  Windows store tells me that Revel is installed on my PC for Windows 8.1. Even if it does not work on my iPad, there is no sign of it on the PC. I can't connect to the PC.

  I can not uninstall revel and reinstall it because I can not find it and because Windows store says it is already installed.

  Hoping someone can help.

  Hi JRSJS,

  Windows 8.1 makes it easy to find installed apps! Here is a link that can help you:

  Tip Windows 8.1: Find your installed applications. Windows 8 content SuperSite for Windows

  You can find this link also somewhat useful:

  http://www.fixedbyvonnie.com/2013/12/where-are-apps-in-the-Windows-store-installed/

  I hope this helps!

  Glenyse

• If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  If I pay for an application and it does not work I would get my money back guarantee, please, thank you

  This is a user to user forum. You don't talk to Apple.

  You can report a problem with applications to http://reportaproblem.apple.com and request a refund as well.

• When you try to use the repair your computer from the advanced boot option option, it only shows a different user account and my username and password does not work

  Original title: when you try to use the repair your computer from the advanced boot option option

  When you try to use the repair your computer from the menu option options advanced startup, when it comes to the screen to select the user account it shows only a "another" user account and my username and password does not work, and the 'OTHER' this account is not on my list of user accounts... what should I do?

  Hi kennympeek,

  1. why you try to do the Startup Repair?

  You can try to perform the commissioning of repair using the audit and the disk Installation of Windows Vista.

  For estelle information links:

  What are the system recovery options in Windows Vista?

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

  Hope this information is useful.

• I have a computer running VISTA. The CD-ROM/DVD-rom does not work and can not read the CD of the program that I placed in it.

  It won't read a DVD.  It will not read ANY CD or DVD.  I tried 12 different CD/DVD.  This isn't an upgrade to Vista; the computer came "made for Vista" with Vista installed on it.  I had added Nero.  I removed Nero.  I did all the updates. I have not released the driver and reinstalled.  He claims to have the latest driver software, but it won't work.  The computer can see the CD/DVD, but he calls it a 'CDROM '.  It is not the case.  It is a DVD/Cd-RW with Labelflash.

  I did everything suggested that past discussions.  I ran FIXIT program that claims that the drive works properly.  It is not the case.

  I tried to get various programs to recognize.  They cannot see the installed media.

  I uninstalled iTunes.

  Please do not give me the answer of cut-and - paste stock; It does not work.

  Please tell me what to do to make Vista see the media inserted in the CD/DVD-RW drive.

  Thank you.

  Hello

  Well, if you have tried all the usual bugs try this:

  Make a Restore Point:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ------------------------------------------------

  Then go to right click on UNINSTALL - - CD/DVD - Device Manager CHECK THE DRIVERS to REMOVE and
  continue.

  Reset.

  Occasionally, install an upgrade or a re - install will fix the problem and of course the drive or other hardware issues
  could be at stake.

  =====================================

  Here's the answer, just in case there is something you don't have, and I start up and down.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable
  or slight corrosion on the contacts (usually for a laptop) and other issues.
  

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===========================================

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• I have a Photosmart Premium c410 series. My hp Solution Center does not work, I can't scan.

  Operating system is Windows Vista, the error message says to reinstall the printer using the installation disc.  (I did several times).  Really need to scan, but don't know how.  States of printer to the computer.  This is not the case.  my hp Solution Center does not work, I can not scan and I have tried several times to download a driver but it will not work.  I have a very frustrated by this and need someone to fix it please

  Hello judieKay

  Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

  Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

• I have an old laptop Armada M700! I've implemented a power on password and it does not work! Is there a way to reset the password? Even the laptop will not power

  laptop worked very well slow, but very well so I tried a bit of security, so I put the power on password good this morning when I try to activate the password does not work!

  Hello

  I suggest you to contact the manufacturer of the computer for help on this issue.

• Impossible to bookmark pages, do you have difficulty and still does not work

  I have the version 40.0.3 of firefox and I was not able to add all bookmarks. My 'old' is still there and I can delete, add a few all simply not. I did the repair recommended by Firefox, but it did not help. Any ideas?

  Your System details list shows plugin IE Tab for Mozilla/Firefox plugin.

  If you have IE Tab or Tree Style Tab extension, then try disabling this extension as there have been problems reported with this extension and bookmarks.