I have a new card, I try to change my payment information, the system will not let me. Let's not say address. Ive tried several ways to enter address >?

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• Try to burn a CD. The system will not recognize the blank disc or let me burn__

  Try to burn a CD. The system will not recognize the blank disc or let me burn... says there is no disc inserted

  Hello

  Have you tried to close all programs and then insert the disc? Restart the 1st and then try it.

  If no joy:

  Please make all below even if you have done some before as it is often the set of operations which solves
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  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
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  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

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  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
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  Rob - bicycle - Mark Twain said it is good.

• I have a new laptop and you want to install photoshop elemets2.0.It will not start to install. Why?

  I have a new laptop and want to install an older version of Photoshop elements 2.0 that I have. It does not start the installation process. Why?

  It is probably because the software is too old to use install on your new machine.  Look at the files on the drive and see if there is you can try to use to start the installation.

• the system will not stop after the new update

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  FWIW, software Wacom has started to cause a problem with OSX 10.11.5. If you have installed you need to uninstall or check and see if the latest drivers Wacom released a few days ago helps. If you have any Wacom software, there are some others mentioned in the CSA programs that cause the same symptom. I don't remember which off the top of my head.

• Firefox does not (created 9/10/13-241 MB). Downloaded new version but "cannot open only one version at a time" & other version will not quit smoking. Tried several thing

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  You can get more information here:
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• I have a new computer and need to change my subscription to the new computer

  I bought a new PC for my office.  I have the programs downloaded on my old computer and you want to transfer the subscription and download the apps on my new computer.

  You are allowed to have two facilities enabled, so if you would like to, you can keep the original as a backup installation.  If this isn't the case, then sign right out of him through the CC Manager.

  To get it on the new machine just repeat what you initially... install Manager, sign in, and install the applications.

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I am running Vista Home Premium (although upgrade automatic is activated, the system will not install SP1.) Support Ms called and they asked me reinstall the OS. I did and the same problem.) I have Toshiba Satellite laptop. My system does not open the

  How can I open files to .phtml?

  You will get the best help for any problem of Update/Service Pack update Vista Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the correct help it.

  See you soon. Mick Murphy - Microsoft partner

• How can I re - install Acrobat 9 Pro from a Master Collection CS4 to a new computer, but I don't want the rest of the collection? The prompt will not accept my serial number.

  I've migrated Adobe Acrobat 9 Pro from an old computer. When I try to run my adobe pdf files, the app invites me to enter a serial number. The number I have is for the CS4 Master Collection. The system will not accept this number. Anyone know what I can do in addition to re-setup of the entire collection (which I don't need)? And how to avoid having to buy a new Acrobat Pro?

  You can not migrate to the installations of the Adobe software from one system to the other, as these applications install plug-ins and various preferences and code in several locations on your system (Windows and Mac OS - and WIndows was also the question of a myriad of registry entries). You must disable it on your old system and installation of support on your new system. There is no shortcut for this. Sorry!

  -Dov

• I have problems when I minimized windows and try to open a new window will open all minimized windows as well as the new window. He just changed when mozzilla updated. He has not done this before the update.

  I have problems when I minimized windows and try to open a new window will open all minimized windows as well as the new window. He just changed when mozzilla updated. He has not done this before the update. Before the update if I had minimized windows they would be reduced when I opened a new window. Need help please, I guess it's just a setting somewhere but I can not understand where is the parameter. Thank you jason

  http://about.ask.com/APN/toolbar/docs/default/FAQ/en/FF/index.html#Na4 is Ask FAQ on how to uninstall the toolbar.

• I have a new laptop and try to download a cloud that Photoshop crashes to the screen how can I go back to photoshop cc2014

  I have a new laptop and try to download a cloud Fotoshop blocks on the screen how can I go back to photoshop cc2014 @.

  What operating system uses your new laptop?

  https://helpx.Adobe.com/Photoshop/KB/CC-applications-crash-immediately-launch.html

  For older versions, it's can always help

  https://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-launch-issues-problems-CS5.html

  Or you could download the accident report, and we'll try and see what's causing your problem

  http://blogs.Adobe.com/Crawlspace/2011/03/submitting-crash-reports.html

  You can download CC 2014 from the Application Manager in previous Versions and have both versions on your computer.  This way you can use CC 2014 as he tried to fix 2015.1

  Good luck

• I have a new computer and try opening PDFs from other web sites. They are not open. What should I do to open these files?

  I have a new computer and try opening PDFs from other web sites. They are not open. What should I do to open these files?

  Thank you for your help, but I thought about it.  It was very simple & silly, something I would have thought from the outset. I had to add permissions to the pop-up blocker. Silly me had a "blonde moment"... no offense to blondes, just using the cliché. Laughing out loud!!

• My new applications have changed to try in creative cloud; and my installed applications will not authenticate.  I recently cancelled a single subscription and replaced by another.

  My new applications have changed to try in creative cloud; and my installed applications will not authenticate.  I recently cancelled a single subscription and replaced by another.  Can you please look at it and correct?

  Solution for Windows 8.1: Find the C:\Users\USER\AppData\Local\Adobe\OOBE folder.  Journal of creative cloud and end the Task Manager to task for creative cloud.  Starting of the OOBE folder, delete all THE files.  Do not delete the files (com.adobe.accc.apps & com.adobe.accc.home).  When you're done, restart creative cloud and journal ID and password.

• My old HP computer died and I have a new Dell and try to re download first of 12 elements. I have my serial number and I am in year 3 on the download period. I don't know how to start?

  I'm trying to re download first elements 12 to a new computer after my old computer. I'm in the 3 years free on the download period and I

  have my serial number, etc.. I don't know how to start?

  
  

  
  

  As I know there is no such thing as a limit of three years on the download.  You can use either link below...

  PE 10, 11, 12, 13, 14 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
                                 
  Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

• Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help

  Hi I'm trying to change my payment information to update a new credit card to ensure my service is not interrupted, but it isn't allowing me to do - please help.  I have connected, but there's no need to change my details or add a new card online

  Hi johpulp,

  Please see this link for the FAQ:manage your membership and your payment. Cloud Creative

  You can update manually by following the steps in this FAQ, or you can access our support chat: http://adobe.ly/19llvMN

  Kind regards

  Florence

• I have a mac pro 3.1. How can I transfer the system to a new and bigger drive?

  I have a mac pro 3.1. How can I transfer the system to a new and bigger drive? The old drive is much too small.

  I'm not familiar with your model computer, but there are several ways to do so.  If the computer can accommodate multiple disks, you can install the new drive next to the former.  If she does not accept another disk, you can in these external adapters for about $30, which allow you to attach a bare drive to a computer with USB.  Then, you clone the internal drive to the new. Cloning is a special form of the copy.  It copies all files including startup system files so that your new drive is essentially identical to the first.

  Double clone - http://www.bombich.com/software/ccc.html

  SuperDuper - http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html (shareware)

  IBackup - http://www.grapefruit.ch/iBackup/index.html (free)

  The restore function of disk utility included in directions of OS X. alarm - http://discussions.apple.com/message/8799711#8799711 (a former post but can still work).

  Clone the old drive to the new, then install a new one.