I have a new computer system and creative Photoshop Cloud has been removed. In my window out yhe cloud-app I only see the option to start a trialversie but I want to have a normal version because iI paid for it. How can I start Photoshop on my n

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  I am a new user of Indesign and creative Member Cloud.  I was using the fall of the window/Pages to the bottom of the window to view my pages alphabetically or by page number and also to determine whether or not my JPEGs have been sufficiently high resolution of the printer.  I don't know how I did it, but somehow the window has changed so that now, there not alphabetical/digital/hi-res information.  It shows just the pages in a two pages in numerical order.  How to restore the window so that I'll be able to view the information I did previously.

  Your help will be appreciated,

  Don Unwin

  [Personal information]

  All I had to do was to click on the links and information in the drop-down list.

• HL-dt-stdvd-ram gh40l - after installation update my driver CD-DVD disc has been deactivated and its drive designation has been removed

  After update for microsoft explorer 9 and several security updates.  my driver cd - dvd for HL-DT-Stdvd-Ram GH40L drive has been deactivated and its drive designation has been removed. How can I fix this problem? -Robert Linardi

  Try this

  http://www.ehow.com/how_5925087_add-DVD-drives.html

  http://support.Microsoft.com/kb/282530

• I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the question is that, in the creative menu cloud app PS is always the trial version (which will be ex

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  Hi filippof9777091

  Please try the following steps to resolve this problem:

  1. Rename the folder SLCache in SLCacheold, present at the following location:

  Windows: C:\Program Files (x 86) \Common Files\Adobe

  Mac: System/Library/Application Support / Adobe

  2. Rename SLStore file toSLStoreold, present at the following location:

  Windows: C:\ProgramData\Adobe

  Mac: System/Library/Application Support / Adobe

  3 Rename the OOBE OOBEOLD folder

  Windows : C:\Users\User name\AppData\Local\Adobe

  MAC: ~/Library/Application Support/Adobe

  Later, please try: connect and disconnect activate Cloud Creative applications

  Kind regards

  Rahul

• My computer crashed and Vista went; It has been pre-installed so I don't have disks; can I install a Windows 7 upgrade?

  I can't find my Vista even though when I type "winver" in the start menu, the computer says my I have Vista. Can I just install an upgrade of Windows 7 instead of buy a start-from-scratch OS? Thank you, Michael Higgins

  Hello

  There are different methods to reinstall Vista, without purchase you another license...

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• Downloaded last edge and Edge 1.5 has been removed

  I just downloaded the latest version of the edge for a trial, and in the process removed the last free version (forever) Egde 1.5? I have the latest (CS6) of the master collection that I can keep forever. If I ever trial all subsequent versions and see if they are worth the update am I'll lose a lot of old version?

  What is expected. There may be a version of the edge on the system and it's the last one that has been installed. This has no effect on normal CS6 programs.

  Mylenium

• When trying to open Photoshop it says it cannot start my subscription, even if it is paid for. How can I make it work again?

  I have a PC and I got my subscription from January or February and it was working fine until a few days ago, when randomly, it no longer works and gave me this message when I tried to open it. Later yesterday, he sent an e-mail to confirm my subscription bill Photoshop had been paid, so I know that the subscription is still intact - it's just not let me use Photoshop.

  Launch the desktop creative cloud application. If you are asked to log in, it is an indication that your account is not active on this computer.

• I would like to know how our organization can recover the license information when electronic mail set up to order the license has been removed and the person retired, please?

  We are a school in Mac OS X 10.6 (Snow Leopard) with Rosetta to Photoshop CS.

  We would like to upgrade the operating system to a newer version, but we are unsure of our status as a license to this product.

  The person who held the access on behalf of Adobe has retired and their email address has been removed. We don't have access to this email account.

  How can we assign a new Member of staff on our behalf in order to determine what licenses we have and how we can buy new licenses for all additional Apple computers to add to the network.

  I tried to navigate the support area, but I found I was going in circles and the titles and descriptions listed did not address our problem.

  Any help would be greatly appreciated.

  Kind regards

  Keith

  Ok... I'll accept that YOU're doing your job, and that others are incompetent or lying to cover up the fact that they did not do their job

  > The person who held the access on behalf of Adobe has retired and their email address has been removed. We don't have access to this email account.

  If you know the email address, you can contact Adobe technical support directly to get the information you need

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• disc has been removed until windows xp has been installed and now it won't do anything

  I was installing windows xp and the installation screen had left and it was there the windows screen and the words please wait I already have windows xp on the computer and I thought he had problems, so I used the reinstallation disc provided with the computer which is a dell optiflex. but before the end of my sister installation remove the disc, now all I have is a screensaver with microsoft xp logo and no task bar and I tried to use the disc again and nothing happens everything has been removed and she released the album before everything has been reinstalled. Help

  Hello

  I suggest to refer to this link and follow the steps below linka nd try reinstalling Windows XP again and check if this may help:

  http://support.Microsoft.com/kb/978788

  It will be useful.

• Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to

  Hello, just set up a new computer laptop and wanted to reinstall CS5 on it. The system is El capitan. When I finished the download and try to install I got a message saying the installation file is damage and saying it s better power eject it. I tried to download several times and in different places. That is wrong. Does´NT CS5 run on El Capitan? Or what else? Thank you.

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the transfer Office

  Hello, I have a question, if I already paid for Adobe Creative Cloud (including all Adobe Applications) and I installed it in a desktop computer in my office, I might as well install in my laptop at home? Or should I uninstall it in the desktop to transfer it to my laptop? Thank you

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Currently, I own a copy of Indesign 8.0 and have a new computer that I need to install it.  It has been removed from my old computer.  Where can I download this version?

  Currently, I own a copy of Indesign 8.0 and have a new computer that I need to install it.  It has been removed from my old computer.  Where can I download this version?

  http://www.Adobe.com/downloads/other-downloads.html can help

• I have a new computer so I downloaded photoshop elements 10 and I bought an upgrade to elements11 on my old computer but now when I want to download the 11 items is not the case in my account

  I have a new computer so I downloaded photoshop elements 10 and I bought an upgrade to elements11 on my old computer but now when I want to download the 11 items is not the case in my account

  Hi Bryan,.

  Please products download Photoshop Elements | 10, 11, 12, 13

  Kind regards

  Sheena

• I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for b

  I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html