I have a new laptop and that you have installed latest Firefox and none can not get in Google Mail - Guard forces me to re-register I can access with other browsers

I used Firefox fortunately so when | I bought a new laptop, I installed the latest Firefox. However, I cannot now access my Google mail - when I type in "gmail" or "www.gmail" or any other variants that normally pass me at the stage of password, I get a screen of google requires me to register (although I am still registered). When I do the same thing with a different browser - for example Internet Explorer - I have the same access to the google password screen as before. If I try to re register, of course, it tells me that there is already a user with this username! Is this a Firefox problem? Thank you

Hello

Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
Note: This will be you temporarily disconnect all sites, you're connected to.
To clear the cache and cookies to do the following:

  1. Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
  2. Under "Time range to clear", select "all".
  3. Now, click the arrow next to details to toggle the active details list.
  4. In the list of details, see the Cache and Cookies and uncheck everything.
  5. Now click the clear now button.

More information can be found in article to clear your cache, history, and other personal information in Firefox .

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Try Firefox Safe mode to see if the problem goes away. Safe mode is a troubleshooting mode, which disables most of the modules.

(If you use it, switch to the default theme).

  • You can open Firefox 4.0 + in Safe Mode holding the key SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • Or open the Help menu and click on the restart with the disabled... modules menu item while Firefox is running.

Once you get the pop-up, simply select "" boot mode safe. "

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. To do this, please follow article Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems .

To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

When find you what is causing your problems, please let us know. It might help others who have the same problem.

Thank you.

Tags: Firefox

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