I have a new mac and although I disconnected creative cloud on the old still Im mac get trial versions to install. How can I install the complete Adobe software on my new machine?

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• I have PhotoShop plan of single application, upgrade to creative cloud at the special price of $ 29.99/month.  I am owner of Avid Media Composer.  How can I do this?  THX.

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• I have a new machine and suffered events periodicals bluescreen.

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  I have a new machine and suffered events periodicals bluescreen. I tried to diagnose the problem myself using different jumpers and a UBCD disk that contains several tests, but without success.

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• I have a paid subscription to CC. My computer died and I got a new. MacBook Pro. Now I can't find my membership and I had to do a 7 day trial to function. How can I find my products so I'm paying?

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  Download the cloud desktop application and install it.

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• No Apps tab / empty House food in a creative cloud on the new Mac Pro

  I just set up a new Mac Pro at work and installed the creative and signed cloud application, but there is no tab apps and my house is empty, displays a button that says 'Install Adobe Apps' which does nothing when you press.

  This new Mac Pro came with creative cloud apps installed from my tech team (we have a broad account University they set up with). The applications work correctly, but I would like to be able to keep everything up to date with the creative application of cloud. I have my own ID for creative cloud that works fine on my home computer and my old work computer, but it does everything just not on this new computer, even if I took out my old work computer. I see a lot of messages online on this matter on the windows computer (look they can delete the OOBE to fix), but I do not have these same files on mac.

  Anyone know what I can do to get the application to work as he does at home and on my old computer to work where I can see, install, uninstall and update all my apps?

  I opened a discussion with Adobe and was able to solve the problem. Please see the transcript below:

  Sansan: I understand that you have no Apps tab on your creative Application of clouds, what it is that correct?

  Brandon Schuk: I tried to solve it through the forum, but the staff and myself were not able to understand.

  Brandon Schuk: That is right. I see solutions in the forum but nothing helps with Mac.

  Brandon Schuk: Everything works fine on my old machine and on my machine at home, it's just this new Mac Pro, which is having the problem. Everything is disconnected on the old machine, so this should be my second computer.

  Brandon Schuk: My computer at home and this one.

  Sansan: thank you for the information, I'll be happy to help you with this.

  Sansan: Click on finder and then simultaneously press shift + command + G keys. That you will get the go to dialog box.

  Sansan: To go to the dialog box, type "~ / library '(without quotes) and click on Go."

  Brandon Schuk: it

  Sansan: Then open the folders > Application support > Adobe.

  Brandon Schuk: Okay

  Sansan: From there you can remove folders OOBE and AAMupdater.

  Brandon Schuk: deleted

  Sansan: Open the dialog folder to once again by clicking Finder > "shift-command-G" on your keyboard.

  Sansan: To go to the dialog box, type "/ library '(without quotes) and click on Go."

  Sansan: Then open the folders > Application support > Adobe.

  Sansan: From there, remove the OOBE and Adobeapplicationmanager folders.

  Brandon Schuk: Got it

  Sansan: Have you been able to remove it?

  Brandon Schuk: Yes

  Sansan: Now back to the Utilities folder and trash: cloud Adobe Creative and files of Adobe application manager.

  Brandon Schuk: File utilities?

  Brandon Schuk: Oh, I see.

  Sansan: Okay.

  Brandon Schuk: Wasn't expecting to be there

  Brandon Schuk: deleted

  Sansan: Okay.

  Brandon Schuk: Should I close Office creative cloud at any time?

  Sansan: https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  Sansan: Download the Adobe CC tool from the link above.

  Sansan: After download you if please run the installer and let me know what options you happen to clean.

  Brandon Schuk: Resembles a certain applications listed

  Brandon Schuk: Clean all?

  Sansan: Please let me know the first two option you get?

  Info: your chat transcript will be sent to [email protected] at the end of your cat.

  Brandon Schuk: Adobe Application Manager for Mac OSX 10.6 and CC Adobe Extension Manager

  Sansan: If please select the first and click on selected cleaning.

  Brandon Schuk: fact

  Sansan: Close the application now.

  Brandon Schuk: closed

  Sansan: http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438

  Sansan: Download Adobe Application Manager from the link above.

  Brandon Schuk: Downloaded and appear to be installed.

  Brandon Schuk: He says "update" for awhile and then disappeared.

  Sansan: since the utilities > Adobe application manager > Core > launch PDApp.

  Sansan: I know the status?

  Brandon Schuk: He's almost done--until the progress bar.

  Sansan: Okay.

  Brandon Schuk: He recently completed and the desktop application creative cloud dropped down

  Sansan: Please log in.

  Brandon Schuk: I am, and I now see the applications tab.

  Sansan: Super! Then, the problem is resolved.

  Brandon Schuk: Thanks a lot for your help

• PC crash, could not turn off. Have a new machine. What now? Of the Germany?

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  If you had only one installation enabled, you still have an activation availab; the without taking any other action.

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  Hi Maura,

  Here's how to remove your old system CC apps: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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• HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could

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  .

  If Yes

  Some general information for a subscription of cloud

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  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• How do install one creative cloud on the new computer, I have a monthly subscription

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  Hello

  Please see: -.

  Error "serial number is not valid for this product". Creative Suite
  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

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  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

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  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have Photoshop CS5.1 on my Mac now and you want to transfer to my Mac Book Air newly purchased. How can I do?

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