I have a new windows mobile 8 hp psc 1315 printer offline how can I fix
I have a new Toshiba Satellite with the new operating system and I have a problem my printer hp 1315, it is offline and I can't do it online. can anyone help?
Hello
This problem could be caused due to incorrect printer settings or due to driver problems. I suggest you follow these methods and check:
Method 1: Follow the suggestions described in this article:
Solve printer problems
http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1
Method 2: Here is the HP printer article which described on troubleshooting the printer offline:
"Printer is off-line" Message appears on the computer and the HP printer does not print
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02221706&cc=us&DLC=en&LC=en&product=374568&tmp_track_link=ot_search#N7283
Follow the steps and let us know if this helps. If the problem persists, answer and we will be happy to help you.
Tags: Windows
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