I have a Photosmart 6510, which will not print in black.

My photosmart 6510 does not print in black, after that I installed all the new HP ink cartridges. I am running Windows Vista 32-bit.

I tried all the basic tests & troubleshooting but who still have the problem.

It allows to print from the photo tray 4 x 6 end.

Help, please!

Steve

Hello bcgoodwrench,

I don't see you mention the presence of 'BLACK'.


If there was no black printing, then I would say you call the HP Technical Support for assistance.

If you are in the United States, the toll free # is 1-800-474-6836 .

If you are not in US , then log on to www.hp.com , bottom left there is a world map icon, click it, and then select the region that you belong to, which would then provide the support options for you for this region.

Kind regards
Jabzi

Help the community by marking this post.
Your question has been answered? Mark it as a accepted Solution!
See a great post? Give it a Bravo!
I work for HP

Tags: HP Printers

Similar Questions

  • Photosmart HP 5510 - will not print using black ink

    I have problems with my HP Photosmart 5510 all-in-One printer, because it will not print in black. All cartridges are brand new and are genuine HP cartridges. I've never used anything other than HP cartridges, and I believe that I have would be considered a very light printer user.

    I use a HP Pavilion Desktop PC (Vista Home Premium) connected to the printer via a USB cable.

    I have to 'reset' the printer (power cable removed for 20 seconds), I cleaned the print heads and tried to re-alignment of the printer.

    I ran HP print and Scan diagnostics and do the message "Everything out OK with your product." I then print a test page which "fails", that there is no black ink in use. The diagnosis confirms that the ink levels are all OK and that my printer uses HP authentic and than Normal inks or better quality is selected.

    The printer is a little over a year old and as mentioned has had very light use.

    There is no error - every reason to believe that everything is OK.

    I wish I had a solution to this problem.

    As by chance my previous printer a HP Photosmart 3210 all-in-One failed in a similar way, although in this case, the black was fine, it was impossible to print colors correctly. Once the printer was just out of warranty.

    Curiously enough and fortunately like few others on the forum a few days after the installation of the new cartridge, it seems to work perfectly fine again.  any ideas as to why this happens?

  • Photosmart HP 5510 will not print in black

    I replaced the cartridge, made sure that the cartridge was evacuated, but could not find the control panel how to clean the print head. I followed the instructions carefully, but my computer laptop gateway has not called to configuration tools.

    Hello patl46616,

    Welcome to the HP Forums!

    I understand that your Photosmart 5510 print no black ink. I will do my best to help you! You can "Clean printhead" on the control panel of your printer:

    1. Make sure that this ordinary letter of white American or A4-size paper is loaded in the tray.
    2. From the Control Panel Home screen, press the right arrow key ( ), then tap the Setup icon ( ).
    3. Tap Tools , and then tap print head cleaning . The printer cleans the print head and then prints a test page.

    Also, follow this HP document on fixing of the streaks of ink faded prints and other common Print quality problems Please post your results, I will be looking forward to hear from your part have a good night!

  • My Photosmart HP 6515 will not print in black

    My hp 6515 not print black, I replaced the cartridge,.

    Hi Frank,.

    Consult the troubleshooting provided by Hp paper

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c03760633&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=5191794

    If the problem persists, contact HP.

    http://h30434.www3.HP.com/

    Hope this could help you. If you have any concerns related to Windows, let us know.

  • I work in a sensitive project where I have a specific slide which will not move forward. I created a click box that goes to the next slide, and it remains in the same blade if it is in a loop. Very strange. What might be missing?

    I work in a sensitive project where I have a specific slide which will not move forward. I created a click box that goes to the next slide, and it remains in the same blade if it is in a loop. Very strange. What might be missing?

    You can check the Advanced Interaction Panel? You have a note attached to the interactive objects in the simulation? If so, check the desired option Quiz, more specific preferences.

  • Photosmart 5520: Will not print in black ink

    I did an interview on the print head, but it will not print in black. All other colors are fine and the ink is full so please tell us what can I do?

    Hey @Hughes23,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with printing in black of your Apple devices to your 5520 Photosmart e-all-in-one printer. I can help you with that.

    This document describes How to solve print quality problems with your printer. If you access all the steps to ask you to replace the cartridge or the printer service, instead contact the HP support directly. You can do this by clicking on this link and fill out the form below to discuss the options based on your warranty.

    If this allows you to print, please let me know by clicking on accept Solution below my post. Also, I would like to know if you have any other questions. If not, have a great week!

  • Photosmart C & 180 will not print red

    The printer has suffered when we had a power cut and he was turned on.

    Since then, it will not print red. (I just get yellow).

    Have looked through the wire "Will not print Magenta", I'm not sure who, magenta cartridges (or both), I need to try hard - or if there are a few other adjustments that I do.

    Hello Phil1812,

    Please confirm the process you have already finished.

    Another process, you could try is as follows:

    (1) remove all ink cartridges.

    (2) close the ink access door.

    (3) disconnect the printer.

    (4) wait for about 30 seconds.

    (5) connect the printer.

    (6) a message indicating to load the cartridges should appear on the control panel.

    (7) reload cartridges.

    Kind regards

    Lynn_B

  • Photosmart 6525: will not print in black

    My photosmart 6525 will not print in black ink.  Clean the printheads 6 times. Cartridge replaced twice. Any suggestions?

    Hello

    Welcome to the Forums of HP Support! I see that you are having problems printing in black. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

    Try the following steps to see if it will solve the problem, HP Deskjet 6520, printers HP Photosmart 6520 - printer prints a blank Page or doesn't print in Blac...

    Here is a document to manually clean the contacts of the cartridge, "not compatible ink cartridge" or "specified ink cartridge needs to be replaced" views for HP Deskjet i...

    Do not take into account the title.

    Here is a document for the reset of the printer. Ignore the title, HP printers - solve the 'problem with printhead,' "The printer failed," 'Ink system failure', or ' 0 x. / c0 > »

    Please let me know the result and if there is anything else I can help you. Thank you.

  • HP4480: will not print in black

    I have recently upgraded to the version of windows in 10 home edition 1511.  I have a HP4480 that is compatible with windows 10.  It is updated with the correct drivers.

    My printer will be printed in black and white if I copy a document on the printer, HOWEVER it will not print in black and white if I print a document on my laptop or from a Web page.  I'm also using Microsoft Edge.

    I run Scan Doctor, clean my print heads, made sure everything is aligned, but can not determine why I can not print in black and white the computer laptop but can from the printer.

    The diagnostic message only I received is "peripheral composite USB does not work with USB 3.0' I have no idea what this means and don't think that I have the choice for the ports on my Inspiron 15R laptop 5520.»

    I've also posted on the Microsoft forums but really need to get the printer works with the operating system and cannot afford to buy a new printer just because I upgraded.

    Any help is appreciated.

    Thank you.

    Janet

    I solved the problem.  For some reason, my real print HP 60 cartridge was the question.   Almost empty, I left forward without problem.  Once I replaced the cartridge, all now print correctly in black and white.

  • 6500 all in One - will not print in black, no error message

    Twice now, I sent a cartridge black staple, thinking that there was something wrong with it because the printer would print fine for the first copies of 20-40, then stops.  When it happened a third time, I started thinking maybe this isn't the ink cartridges.  Just the printer does not print in black.  Can I change the font color of blue and all is well.  When I try to print something from black, the printer ACTS like it was printing but nothing comes up except the color elements.  The diagnostics show no problem, that the printer has no error message, even shows the full ink cartridge (which is)... but it just will not print in black.

    Try to soak the printhead as described in this post.

  • HP 6500 709n printer will not print in black.

    Cartridges have been replaced and cleaned twice printer heads.  still will not print in black.

    Had the same problem with the same printer. I had to get out of ink cartridges and cleaning the printhead tray manually. If you search online you will find the instructions step by step on how to remove the print head Assembly. First, I tried to clean by soaking in hot water for several minutes. It has not helped, although others said it worked for them. Then I used alcohol to friction on the screen black printhead. Also, I soaked a mixture diluted CLR (calcium, lime, rust) the whole print head and used a swap of cue tip to gently clean the print heads... I rinsed off the coast of all very well in water and carefully dried. I used compressed air to a box to blow the print heads and help in the dry. I reinstalled the Assembly and the ink cartridges and the black ink was working. I was disappointed that none of this information is actually detailed by HP for this printer troubleshooting. Good luck. You will need to repeat the process several times, as I did.

  • New Photosmart 5520 will not print in black

    I have a new HP Photosmart 5520 printer all-in-one.  Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version.  This cartridge has been barely used.  Now, I just can't get anything to print in black.  It will print in color, but not black.  I tried to turn off the printer.  I put the cartridge in my printer and it worked fine.  What should I do?

    edgarlogcabin wrote:

    my printer hp 5520 will not print black

    The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520.  Especially make sure to check the events as on the Six Solution.

  • Photosmart Plus B210a will not print on the Windows XP computer, but works on the Windows 7 computer

    I just got a Photosmart Plus B210a printer. I was able to install it using the wireless for my Dell Dimension 3000 3 GHz computer with Windows XP 32-bit SP3. He will answer analysis, but it will NOT print, it doesn't matter what I do. I have a Netgear wireless router. I tried the Dell connected directly to the router using a USB of Netgear WG111v3 USB adapter and cable. No impression whatever the configuration.

    On the other hand, I was able to make the printer work with an Athlon II X 4 630 with Windows 7 Professional 64 bit AMD machine. Everything works independently to know if the machine is connected directly to the router Netgear or using the above USB adapter.

    How can I make work B210a with my Dell with Windows XP? Is this a problem XP because Windows 7 has worked perfectly, but Windows XP would only scan.

    Subsequently, I deleted all initially loaded B201a software. At the printer detects the network, then reloaded the software from the CD. The printer then worked fine. What a relief. Perhaps the problem I had previously was linked to my trying to use the USB port when the printer originally did not work.

  • Re: HP Photosmart 5510 - will not print using black ink

    I received a WARNING ink level so I went out and bought new cartridges. When I put the new in, black will not print.

    I followed all the instructions on my printer, all the instructions of the hp print & Scan Doctor and went out to buy a new black cartridge in the second.

    tracking of document Hp: http://support.hp.com/us-en/document/c03425035

    Still no black printing.

    I cleaned the print heads.

    So I have three cartridges of "True HP", two of them nine and no black print.

    Are there any other instructions that can be followed to fix my printer? It is more under warranty and there is no way I'm paying for a repair on a printer who leave work when installing a new cartridge.

    @lcaughey

    I'll me private message you on this (check in the envelope at the top right)

  • My HP 6500 E709A will not print in black.

    My HP Officejet 6500 E709A Series does not print in black. I have put in a new cartridge, made all of the recommended tests, even reset when you unplug the unit for 20 seconds then hold # and 3 and plug it in but it didn't work. Help!

    Unfortunately, all do not have to be fixed, because the black print head w as worn, so I had to get a new one. At least they are cheaper now!

Maybe you are looking for