I have a Photosmart B109a with Windows Vista as the operating system. I can't print any documents.

When I go to print a document, the appropriate box comes up to a selected number of copies etc., the printer connects correctly and then sounds like it is printing. Nothing is printed in fact when the paper comes through.

Just in case it was a fault of the printer, I reconnected it a Deskjet HP's 803C and it is the same thing. The additional mystery is that the images print perfectly. I use Microsoft Office 2010 for documents. All ideas

Thank you for your reply and my apologies for not recognizing sooner. However, problems went much deeper when my computer crashed. Hard drive kept saying that it was full and therefore would not accept certain instructions. All now corrected with a new hard drive which has solved printing problems. Thanks again.

Tags: HP Printers

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