I have a plan of the Basic $9.99 monthly photography and when I went to access photoshop it tells me that my trial has expired?
I have a plan of the Basic $9.99 monthly photography and when I went to access photoshop it tells me that my trial has expired?
Hi Robyn,
I noticed that this Adobe ID you have no CC registered him, you want to connect with this ID? If Yes, then I suggest that you can activate the CC with the Adobe ID you bought the CC.
Concerning
Stéphane
Tags: Adobe
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If you have more than one email, you will be sure that you use the right Adobe ID?
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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When I go to open a file HAVE, it tells me that my trial has expired. If I try to open the screen of my creative cloud, it is always empty and does not load. When I connect to my Adobe account, it seems, I always have access to all my apps and accounts, but must re - download is displayed. However, then the download does not start. I had this problem corrected twice before - and the representative told me to go in the file "adobe" and to remove and re - download. But I do not remember who or what to do - and really need to work on things this weekend. It's really frustrating, because as soon as I shut - it seems to disappear from my computer as a program available again!
Thanks for any help!
- Close the application of Creative Cloud runs.
- Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/folder/Library/Application Support / Adobe / OOBE - Rename the file opm.db in opm_old.db
- Launch of creative cloud
New application Cloud Creative unusable: it is empty!
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trial has expired the creative cloud
Hello, I have an account in the cloud, but my programs do not work on my iMac. When I try to use photoshop cc 2014, a notice of trial has expired. OK, I created 2 nd account to reinstall the clouds and gives me the same message. the program asks to enter a serial number, but I have not received one. Uninstall all adobe products in my iMac, use adobe clean and reinstall again the cloud with new account, but the problem still once again how using a few accounts on my macbook work without problem. I use Mac OS 10.10.1 https://dl.dropboxusercontent.com/u/23922966/Screen Shot-2015-01-15 to the 13.23.35.png
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It's really frustrating.
I paid for it and yet I tells me that my trial has expired. Said to go to the frequently asked questions and Live Chat. No resolution?
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Is there a live support #.
Hi theboathouse,
Do you think any option of the software on the same page. If so, click on it and sign in with your Adobe to activate your software ID.
Consult the KB if CC asking for serial key: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html &
http://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
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