I have a popup that says that I have a virus he locked a tab in safari. How can I restart safari without open tabs

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• I have adobe creative suite, just got a Mac Pro, how can I download CC without being recharged?

  Can I load CS online on my mac pro? have

  The cool thing about CC, it's that you have Mac and PC. Instead of a serial number, you just sign in with your Adobe ID and password and you're good to go.

  So, go on your Mac, open Safari, go to Adobe.com and download the CC for Mac desktop application. There you can manage your downloads.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Gene

• I have photoshopCC, but some how I get pop ups saying that my path for cs6 is expires, and then I buy and get a licience no, well I have not because I have a year of photoshop and lightroom CC. How can I get rid of this message from the trial please my

  I have photoshopCC, but some how I get pop ups saying that my path for cs6 is expires, and then I buy and get a licience no, well I have not because I have a year of photoshop and lightroom CC. How can I get rid of this message from the Marie trial please

  Go to Photoshop forum

• I'm working with Acrobat XI and when I try to add text to the geopdf file I get a popup screen that says it is a secure document and editing is not allowed. How can I fix it?

  I'm working with Acrobat XI and when I try to add text to a geopdf file I get a popup screen that says it is a secure document and editing is not allowed. How can I fix it?

  I thought about it... need to use the defined comment tool, not the set of editing tools.

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• I want to run an update on my iPod Touch, but I get a warning "it buying things... that have not been transferred to your iTunes library." How can I determine what those are?

  I want to run an update on my iPod Touch, but I get a warning "it buying things... that have not been transferred to your iTunes library." How can I determine what those are? Does he want me back up my Touch before update?

  Just sync or backup and they will go to the iTunes library.

• I have an acer laptop about a year ago, I put a username and password, but now that I want to use again, I forgot the password. How can I reset it so that I can get into my laptop?

  I have an acer laptop about a year ago, I put a username and password, but now that I want to use again, I forgot the password. How can I reset it so that I can get into my laptop?

  Happy that he sorted out for you. Thank you for taking the time to let me know. MS - MVP - Elephant Boy computers - don't panic!

• I have a new mac computer and want to transfer my creative cloud that contains lightroom & photoshop from a PC to a MAC. How can I do this?

  I have a new mac computer and want to transfer my creative cloud that contains lightroom & photoshop from a PC to a MAC. How can I do this?

  Sign in using your adobe id and install cc on your mac desktop app, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your lr and ps.

• When I have something that is on my Windows Media Player before all that is on my Windows Media Player is also sent? How can I fix this?

  Sometimes, I wish to convey a funny video or a video clip, when I copy and sent the evrything particular item that is located in my Windows Media Player sends also!  How can I fix this?

  I was just to clarify... the "Temporary Internet files" folder
  referring to the appear on the recipient's computer.

  In any case, it is good to keep temporary Internet files
  ... empty folder it can improve the performance of your computer.

• I don't have that PP upgrade DVD Cs6 Cs3, I need to reinstall in a new machine, how can I do this without disc cs6

  I have used PP since 1.5 I am now on CS6, but 3 recent updates have been on DVDs of upgrade. Now I need to remove and reinstall the Prime Minister. How can I do this without disc CS6. I can't reinstall CS3 and do the updates individually as CS3 was for Win XP and I'm not sure it would work. Is there a dept in Adobe I can contact (no phone number) to get a DVD CS6. Thank you for any assistance.

  Adobe has made this process much simpler in recent years.

  No need to re - install any version prior to the current version (CS6). All installers (upgrade or full) contain the complete program code. The difference between the full and upgrade is in the serial number.

  All you need to do is download (link below) and install CS6, indicate the number of the CS6 upgrade then enter CS5 serial number (although this is also an upgrade).

  Download the CS6 products

• VirTool:Win32/obfuscator.AFX / Obfuscator.XZ and that it has been detected but not deleted... How can I get rid of him?

  I ran security Microsoft SCANNER and it says there: VirTool:Win32/obfuscator.AFX / Obfuscator.XZ and that it has been detected but not deleted... How can I get rid of him? I ran malwarebites and it sees nothing

  Hi winfrey,.

  ·         Which antivirus program is installed on the computer?

  I suggest that you download and install Microsoft Security Essentials to see if it helps.

  Anti-Malware, viruses, Spyware Protection | Microsoft Security Essentials

• When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  When I try to establish a wifi connection, it shows that the problem with the network card is not fixed. How can I solve this problem?

  Hello

  Thank you for writing to Microsoft Communities.

  Until we start troubleshooting on this issue please provides us additional information by answering a few questions, this will help us better solutions to the problems.

  1. What is the full error message do you get?

  2. are - that you be able to access or connect to the Internet via wired?

  3 have there been recent changes to the computer before the show?

  Please go ahead and follow the steps mentioned and later a update on the State of the question.

  Method 1:
  Try to run the network troubleshooters. Check if it enumerates and helps resolve the errors.
  http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

  Method 2: If the problem persists, try to follow the steps from the link.

  In the Windows wireless network connection problems:
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Check this link for more information:

  How can I troubleshoot network card? http://Windows.Microsoft.com/en-us/Windows7/fix-network-adapter-problems

  Why can't I connect to the Internet?
  http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

  Please follow these recommended steps and post if you still experience the problem.

• I saved accidentally as my work ending on the date, so that not CS6 saved the file as fichier.02. PSD, how can I recover my work, because I closed CS6 and all lost.

  I saved accidentally as my work ending on the date, so that not CS6 saved the file as fichier.02. PSD, how can I recover my work, because I closed CS6 and all lost.

  Have you tried to change the extension. PSD

• How can I restart my iPhone 5 c? I tried to connect to iTunes and that has not worked. Then I tried now the home and sleep/wake buttons simultaneously, but that no longer works. My charger works. What should I do?

  How can I restart my iPhone 5 c? I tried to connect to iTunes and that has not worked. Then I tried now the home and sleep/wake buttons simultaneously, but that no longer works. My charger works. What should I do now?

  Looks like a hardware problem (with your home button).  You should probably make an appointment with the genius of Apple on an Apple store near you.  This link can help:

  https://www.Apple.com/support/contact/ >

• Periodicall I received a message that amother computer were found at the same IP address? How can I find what is happening?

  Not always; but sometimes I get a message that "another computer was found with the same IP address.  How can I determine the cause of that?

  Technically, your post is in the wrong forum (you are in the MSE Forum).

  But see if this thread in Forum Windows answers your question: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/ip-ddress/a33dc30c-a1c9-4b5d-a37a-85fb857e702c

  Kind regards...