I have a printer hp officejet j4680 and windows 7. I can't use the cd to install for analysis.

I have Windows 7 and I have a HP Officejet j4680, I couldn't use the instillation Cd to install the printer, but my computer has found the driver. The problem is that I have to analyze something and scan Windows fax program cannot find the scanner. How can I make the computer recognizes the part scan of the printer?

Thank you Sandy

Hi Sandy. I suggest if you could go to this site http://www.hp.com/customercare and find your product here. Once do you it please download the Setup online to re register the printer on your computer system.

Because if you don't base drivers will not install correctly.

Thank you!

Tags: HP Printers

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