I have a problem with my graphics card in switching

Hi Dell Community

I recently bought a laptop Dell Inspiron 5521.

I opened a video game and noticed it was a little laggy on high detail settings (Dragon Age 2), I went in the configuration of the game applet and discovered that I could choose between two options for my display driver (both options are 4000 Intel when it comes to be the dedicated AMD graphics card).

I opened the CCC and allowed the game to use the high performance ~ ~ ~ didn't WORK

I tried to disable the card intel 4000 in Device Manager ~ ~ ~ MADE things WORSE

I opened DXDIAG ~ ~ ~ for some reason, the two '1' and '2 'sign up as Intel HD 4000 display

There is no settings in the menu of the BIOS to disable the Intel HD 400

I really want to play this game in detail using my dedicated graphics, ALL SOLUTIONS?

Shabibo

Thanks for the reply.

The game does not work with the AMD GPU.

I will try to update the game and get back to you on this one.

Hi SHABIBO,

We truly regret the inconvenience caused to you. Please check the same thing at your convenience and let us know.

You should consider to remove two video drivers and install them again. Please let us know the version of windows installed on the system.

Keep us informed of the results if we can advise you further.

Tags: Dell Laptop

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