I have a problem with my laptop system restore and I can't open it

Original title: Please help me

Dear friends
I have a problem of my laptop whit system restore and I can't open it.
A few days ago, my windows xp reboot both and colud not restart my computer. I had to use my back for recovery system because the other option as in mode without failure or last good configuration didn't ' work corectly.
This event occure to me several times and I am very confusede on this subject. . I have latest version of avast anti virus in my laptop. Please guide me and give me your solution for my problem towing?
Thank you for your kidness

What happens and what do you see when you try to open the system restore?

When you say things "did not work", we need to know which "did not work" means exactly... I get an error message, nothing seems to happen, the system crashes, etc.

Try answering the following questions, the better you can:

Maybe someday the dialog box 'ask a question' forums XP will ask these questions automatically when a new thread is started so I don't have to ask every time.  It might even be possible to solve a problem in a single response when enough information is provided.

Please provide additional information on your system:

What is your system brand and model?

What is your Version of XP and the Service Pack?

The afflicted system has a CD/DVD drive work?

You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?

What you see you don't think you need to see?

What do not you think that you should see?

If the system works, what do you think might have changed since the last time it did not work properly?

Tags: Windows

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