I have a problem with the CD/DVD-rom does not.

Original title: CD-ROM/DVD-ROM and drivers

Hello

My DVD Samsung writer stopped working.  The model (SH-222) is a plug-and-play using CD-ROM/DVD-ROM drivers of the window.
-cdrom.sys version 6.1.7600.16385 (win7 - rtm.090713 - 1255) in the folder: Windows\system32\DRIVERS\ and.
-GEARAspiWDM.sys version 2.02.03.00 in the folder: Windows\system32\drivers\.

I get the following error in the configuration of properties of CD-Rom drive: "Windows cannot start this hardware device because its configuration (in the registry) information is incomplete or damage (Code 19).»  I tried the windows troubleshooting hardware request without success.  I even swapped the the DVD burner with a new model of Samsung (SH-224) with the same results.

I cleaned my registry using the "download free CCleaner.  I have a knowledge base of the obligation to register, but not enough to run an editor from the registry on the registry file itself.

What are my options?

Mario

I cleaned my registry using the "download free CCleaner.  I have a knowledge base of the obligation to register, but not enough to run an editor from the registry on the registry file itself.

http://support.Microsoft.com/kb/982116/en-us

Your registry may be damaged. (Code 19)

This problem occurred after cleaned your registry using "CCleaner database"? If so, then when running CCLeaner you would have the option to backup the registry keys. If you did, perhaps restore the backup keys. If not, read the article above (do not rely on the fixit).

Tags: Windows

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