I have a problem with the download of Windows Vista Service Pack 2.

Original title: Vista SP2 help for download

I just download Vista SP2 on my Compaq Presario PC and it seemed to install correctly.  However, after it restarted my computer, nothing happened.  The computer was on, but he was not making a noise and the screen was black (and eventually appeared in mode 'sleep').  After about 3 hours of this, I restarted my computer manually. When I turned it on the Tower made a lot of noise (sounded like a blowing fan), but the screen remained black and didn't try again to exit mode 'sleep' (even when I moved my mouse and restarted my monitor).  I am unable to do anything on my desk now, then, what can I do to fix this?

Thanks for the help.

Hello

See if that helps you.

Do a Safe Mode system restore to before the problem started.

http://bertk.MVPs.org/html/restoresysv.html

How to access Safe Mode

http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#Vista

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If it doesn't, try a startup repair and / or a system restore using a DVD of Vista from Microsoft

Manufacturers recovery disks normally do not have Service Options; they are normally a relocation to the factory only settings option.

Here is the guide to repair Options using a Vista DVD from Microsoft.

If a friend or a work acquantance of yours has one, you can borrow and use it for repairs.

http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

Table of contents

  1. Overview of Windows Vista repair options
  2. How to perform an automatic repair of Windows Vista using Startup Repair
  3. Advanced Tools Overview
  4. Conclusion

If you do not or can not borrow a Microsoft DVD there is a download of a file ISO of Vista Startup Repair available that you can put on a Bootable floppy to make the above startup repair and that the method is recommended by a large number of posters in these Forums.

Unfortunately, you have to buy it.

Here is a link to it:

http://NeoSmart.net/blog/2011/Windows-Recovery-discs-updated-reinstated/

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Installation of the Service Pack information for when you arrive, it fixed:

Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.

It will also tell you which SP you have installed.

Then, choose the download of 'bit' OK to use to install Service Packs, installation of SP1 first if it is not already installed.

Vista SP1 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=30

Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299

Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468

Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669

This Information Microsoft can help you resolve problems that you encounter during the installation of Service Packs for Vista.

http://support.Microsoft.com/kb/947366

See you soon.

Tags: Windows

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