I have a problem with the Microsoft Fixit does not.

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• I have a problem with the HP Deskjet2545 do not print on the computer.

  Printer does not print. Computer says "printer error". Convenience store said that the problem is resolved. The printer is 'ready' doesnot even impression. What is the solution?

  Original title: hpDeskjet2545.

  Hi Matt,

  Thanks for posting your query in the Microsoft Community.

  Printers to print documents, photos, cards and calendars. You have a problem with the printer doesn't work is not on the computer. It can be difficult when something that is important to you does not work as expected. It's pretty simple and we're here to help you solve the problem. We work as a team and get this sorted out.

  Please answer these questions-

  (1) what is the exact error message?

  (2) have you tried the troubleshooting steps?

  (3) what is the version of Windows installed on the computer?

  (4) have you made changes on the computer before the show?

  I would like more information about the issue.

  Note: assuming that you are running Windows 7, I would like to suggest some troubleshooting steps.

  Method 1-

  I would have you look at the article-

  Why can I not print?

  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Method 2-

  I wish that you uninstall and reinstall the printer.

  See the article-

  Install a printer

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  Method 3-

  I would have you go through the troubleshooting proposed by HP guide.

  Check out the link-

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&LC=en&DLC=en&cc=us&product=3571292

  Let us know if you need assistance regarding the issue. We will be happy to help you. We at Microsoft, strive for excellence and provide our customers with the best support.

  Thank you.

• the problem with the wi - fi does not work on windows 8.1

  Hello dear forum users (sorry for the English, use a translator)

  I have a laptop HP Pavilion dv6-7055er, 8.1 Windows 64-bit

  Card Broadcom WiFi 802.11b/g/n 1 x 1 4313GN worked on windows 7, but fails on windows 8.1. Tried to find the driver on the broadcom , but not found. Device Manager indicates that the problem with a PCI device. Specifies no problems with the Wi - Fi adapter.

  What could be the cause and how to fix it? Thank you!

  It seems that your WIFI adapter is not supported by Windows 8.1

  There are a few options available.

  The first and simplest is to purchase a USB wifi adapter to plug into one of the USB ports on the laptop. I have a dual ASUS USB-AC56 band that meets the 802.11ac specification.

  The second option will be to take a look at the installed optional wifi adapters to see if they have Windows 8.1 supports, buy one to replace the Broadcom card installed with.

  Ok. The two following adapters are compatible with your laptop and Windows 8.1. They have a BIOS support.

  The Qualcomm Atheros AR9485

  The Intel Centrino Advanced - N 6230 WLAN module

• I have a problem with HP Flash that does not appear on my PC

  I have a few problems with HP Flash I do not know the * beep t. when I put in the other system, I mean Mac, it shows me and allows.

  but when I remove that put in another system it gives me just a response as it is connected when I go on my computer there is not availble Flash sign.

  I'll be back in fact once to the top of my Flash on Mac. When I got to that obtained in another system just Visible or disabled this system. Please someone who has the solution, in particular among providers of HP.

  WKhan wrote:

  I have a few problems with HP Flash I do not know the * beep t. when I put in the other system, I mean Mac, it shows me and allows.

  but when I remove that put in another system it gives me just a response as it is connected when I go on my computer there is not availble Flash sign.

  I'll be back in fact once to the top of my Flash on Mac. When I got to that obtained in another system just Visible or disabled this system. Please someone who has the solution, in particular among providers of HP.

  Hello

  Please provide more information: what is your computer and its operating system? I think

  (a) HP is not a product called Mac

  (b) HP has no any product called Flash.

  As a result, HP cannot be Provider Service of Flash on Mac computer.

  Kind regards.

• Problem with the Organizer - it does not show changes to ACR

  When I open JPEG files in ACR, apply the changes (for example, Saturation - 100), click done, and then to open these files in the Organizer - it does not show changes in the cab so that I can't use an option File/Export as a new file. When I click on this file in the Organizer menu and open again in the editor, the image opens in ACR (not Photoshop editor) with changes

  
  

  In the example below you can see that in the Organizer in metadata / Camera Raw/Saturation (in Polish "my") = - 100, but does not show the image in black and white. I do something wrong? Help, please.
  

  
  

  

  In short, the changes you make in ACR are saved in the section of metadata of jpeg files when you click on "Done" you demonstrated.

  You are right, the thumbnails are not updated in the Organizer, and changes are not taken into account when the export of the Organizer (unlike what I thought).

  When you reopen the file of the editor or organizer, it is automatically opens again in the ACR dialog box and leaves you the choice of the original version, the default value 'auto', ACR, your 'custom' corrections correction or corrections of the already modified the file. That's fine when you modify or re - edit files individually, but this isn't the solution for the process of 'batch' as an export or by applying the same correction to a batch of files.

  My suggestion is to use a workflow that I tested recently.

  Let's say you have a batch of 20 files JPEG editing in ACR.

  -You can open them all in the cab to the command "open in camera raw" Editor.

  -You can leave the default conversion of ACR or add other corrections to some of the files.

  -to highlight all the files in the film strip and click 'done '.

  -You use the 'save' button to convert to DNG with the options you want. (I choose to create in the same location)

  As a result:

  -your files JPEG is unchanged, no thumbnail is updated, the corrections are ignored in the export process as described above.

  -You can import the DNG of their location (with a record of 'control' can help).

  -the DNG is displayed with thumbnails updated

  -they can be exported as you want

  -You can see JPEG and DNG files

  -You can even ignore the original JPEG (the DNG format keeps intact with a reasonable increase in file size).

  -If you want a redundant storage, we can use the function 'automatically suggest photo stacks' for battery original JPEG and DNG.

  If it works for you?

• Problems with the Microsoft updates do not install it.

  I have a new laptop HP DV6 with Windows 7.  I also have protection of Norton 360 on this machine, as well as the Microsoft Office 2010 beta on this computer.  From the beginning to use the new system, I receive regular automatic update of Windows to download updates; which I host regularly.  The next day, I installed Office 2010 - beta, I got two reviews of next update:

  1. Update for Microsoft Office 2010 file Validation - beta (KB976133), 32-bit expansion
  2 update for Microsoft Works 9 (KB967044)

  The problem I'm having is that when I try to install these updates, I get the following error message for downloads once they do not install:

  CODE 646 Windows update encountered an unknown error.

  None of the available online or troubleshooting fixes seem to work, and automatic update of Windows continues to find and warn me about updates to these 2.  The same problem occurs whenever I try to install downloads.

  Tonight, I got 2 other notice of update as well as the 2 that will not be installed; at the present time, all other updates seems to install just fine. For (at least) one of these updates of the problem seems to be a security update, my system runs into a problem installing them because of the software Norton 360?  Any help you can give me to get these updates installed or quit appearing through Windows automatic updates?

  Thank you

  Marc, please post here for assistance: http://social.technet.microsoft.com/Forums/en-US/office2010/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I have a problem with the Windows updates do not install it.

  Windows updates do not install.

  You receive errors related to updates?

  1. Open Windows Update by clicking the Start button, all programs and then click Windows Update.
  2. In the left pane, click view update history. http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed
  3. Find an update for Windows that has failed to install, and then double-click the update to view more information. Updates that have failed to install will display failed under status, next to the name of update.
  4. In the Windows Update dialog box, next to the details of the error, review the error code for the update has failed.
  5. Follow the links in the Windows Update dialog box under more information or help and Support to resolve the problem, then try to reinstall updates by using Windows Update in Control Panel or by mail with the error code and maybe someone may be able to help others.

  Windows update General troubleshooting

  Suggestions-

  How to reset the Windows Update settings?

  http://support.Microsoft.com/kb/971058

  Diagnose and fix common problems with Windows Update http://support.microsoft.com/mats/windows_update/ automatically

  Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2 http://support.microsoft.com/kb/2509997

  Troubleshooting Windows Update or Microsoft Update when you are repeatedly offered an update http://support.microsoft.com/kb/910339/

  Clean boot and run Windows Update: http://support.microsoft.com/kb/929135

• I have a problem with the computer work is not correctly after you install the KB2753842 update.

  This update of windows has been installed automatically today (22/12/2012) as the (successful with this date) shows on the Page update.  Since that it has been installed, the computer is constantly read/write on the disc at 100% at all times (i.e. non-stop).  Performance is significantly degraded.  I rebooted several times, whenever the system shows the updates are being configured on tap-dwon and commissioning.  I want to reinstall the update because I think that it was not successful, even if the display update Page shows successful installation.  When I try to find and remove the update under the Panel of control-> program and features-> Windows updates, this update is NOT displayed (latest updates are 13/12/2012).  How can I remove and reinstall this security update?  It is a BIG problem at the moment.  Computer is almost non-functional.  Thnx.

  Original title: update security for windows (KB2753842)

  Nirmal S, thank you.  System Restore did the trick.  I restored prior update checkpoint and then the system automatically re-installed the latest update (which is one I had a problem with).  Problem solved!  My computer working again 'normally '.

  Also, I learned a few new things about the updates and restorations, so...

  Bravo for Nirmal S!

  Kind regards...

• I have a problem with the VPN work is not on the computer.

  Hello, I have a VPN from windows running between two computers running Windows 7.  Recently it has stopped working, I can always correctly connect to the VPN and ping ip VPN but my mapped drives now say

  "An error occurred when connecting Z: to."
  \\blahblah\blah
  Microsoft Windows network: The network path was not found.

  This connection has not been restored. "

  There is no firewall or antivirus running, and I even resorted to a point of restoration a few days ago, when the network was working.

  Original title: VPN doesn't work anymore

  Hi Justin,

   

  I would have you post your query in the TechNet Forums because it caters to an audience of it professionals.

  Your question would be more out there.

   

  Check out the link-

   

  http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

   

  Back to us for any issues related to Windows in the future. We will be happy to help you.

   

  Thank you.

• I have a problem with the apps work is not on the computer.

  original title: apps stopped working

  All my apps stopped working - they do not launch when I click on the icon. This includes all Windows 8 native applications as well as third-party applications. The only 'apps' embarking on the splash screen are desktop applications that run in Windows normally. I can't go to the store, I can not open the calendar, email or anything else in Windows 8. I can always on the desktop, which is how I use my computer, most of the time anyway, but it's frustrating not being able to use applications. What is the solution?

  The way I solved the problem for me is that I downloaded the Windows 8.1 in ISO format update - http://windows.microsoft.com/en-us/windows-8/preview-iso

  This allows you to install it without going through the store, which was also does not work for me.
  -Nate

• I have a problem with the closing work is not on the computer.

  Original title: Shutdown does not work completely

  I notice that my laptop was not actually shut down properly and my slow laptop. For me, I always leave my laptop sleep after that I go to bed or put me to sleep... and I realize that my laptop is slow... So I'll check what's happening... and I think my top time is 8 days so this means that my laptop was running 8 days non-stop... so I stop my laptop and check again and what happen it didn't reset high time and my laptop was totally slow... so I try to restart and the time taken has been reset. and my computer laptop back to normal, it runs smooth...

  The point is that we don't know what the judgment in fact do not? Shut down your laptop computer or PC will reset all default function, which means that all of your running application will be nearby. In this case the stop not reset all my app running at default.

  You can check by yourself:
  Select TASK MANAGER > PERFORMANCE and find the TIME 'UP', it appears like this "0:00:00:0" and the equivalent of days: hours: Minutes: second

  Hello

  It's because of the economy of functionality in Windows 8. By default, the computer is made to start or stop faster, which is not supported by most motherboards. Follow these steps and the PC starts normally.

  Windows 8 is a new feature called quick start. It can sometimes cause problems as you mentioned as well as others. The best way to know if the problem is to disable and see what happens.

  This feature works only when you make a STOP and then start. It does not affect a RESTART.

  To turn it off, follow these steps:

  1. press Windows key + X, go to the control panel > Power Options and select choose what the power buttons on the left.

  2. Select change settings that are currently unavailable, near the top center of the screen.

  3. lower in the window, uncheck the quick start.

  Hope this helps, keep us updated on the status of the issue.

• Photo Gallery Windows keeps closing while the display or the setting of the photos. It is said that there may be a problem with the CODEC, but does not have an idea on how to correct or fix. Someone knows how to solve this problem, or what could be wrong?

  Ideas:

  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Hello Susan4659,

  Thank you for your message.  Please see the link below, most likely you're trying to view photos taken with a camera that uses a specific format which is not standard with Photo Gallery.
  http://www.Microsoft.com/ProPhoto/downloads/codecs.aspx
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• I have a problem with the Microsoft Programs work is not on the computer.

  Original title: programs MS 'arrested '.

  I was cold called by a company, (Smart snake) who told me that my pc has returned error reports and they can fix it, but they have to take control of my PC to do.  They forced me to put in "config" at the C prompt to show me how many MS programs have been arrested.  Anyone know if it is likley to be authentic and if so, what is the best course of action to make about the programs of the MS order

  Its all in the name; Snake - powder of snake oil

• I have a problem with the capture tool works not properly on Windows 8.

  Can I change to automatically let me start to select without clicking on New?

  Original title: snipping tool - work when I start it up, the new button has already been clicked but not at home

  Clarification:

  At work, my computer is Windows 7. At home, it is Windows 8. At work when I start the capture tool I have not hit any other button in order to start the selection of the area I want to Snip. The tool is already gray and my mouse is ready to score my selection.

  At home when I start the capture tool, I get the menu, click on 'New' and THEN I can start my selection - one additional click. It annoys me (I know it's small, but I cut a lot) so I was hoping there was a setting I could change how it starts.

  I know that's not exactly a new topic, but I found that I had the same problem.  I found that the cause of this problem actually comes from OneNote believe it or not.  If you have recently updated your Office Suite and now have the ability of OneNote, all you have to do is to open OneNote and configure.  Once you get it configured you can then select the options that you just press the Windows key + S to be able to cut out a screen shot and you can also set it to copy directly to the Clipboard, then there is no need to tap the new button more in the cutting tool.  Hope this makes sense and helps anyone having the same problems I had.

• I have a problem with the printer works is not on Windows 8.

  Original title: device

  my printer has stop working.  Convenience store tells me that the coils do not work.  How can I solve them?

  I suggest you to uninstall the printer and install the latest printer driver for the printer model you are using.

  I see an error message about "spooler" problems

  A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print.

  If you were expecting an abnormally long time to print a document, or if you see an error message about the print spooler, you may have to restart the spooler to print on your computer.

  To restart the spooler, the simplest method is to save your work and restart the computer. Alternatively, you can try the following steps:

  To restart the print spooler service

  1. You must be logged on as administrator to perform these steps.

  2. Press Windows key + R
     Type: services.msc
     Press enter on your keyboard

  3. Right click on the print spooler service, and then click Properties.

  4. On the general tab, next to startup type, make sure that automatic is selected.

  5. If the service is not already running, under Service status, click Start and then click OK.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.