I have a sony vaio with windows xp sp3 ver2000 pro and it cannot find the drivers for anything whether it is pluged in the usb port

I tried the answer on this page since the windows site and it did not work https://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/usb-plug-and-play-devices-do-not-install-on-xp-pro/ea6c1409-ac48-4c68-8bf4-0800497531ed

Hello

 

Welcome to the Microsoft community!

You cannot use USB devices.

The problem may occur because of out-of-date firmware or basic input/output system.

To help you better, we need more information.

Do you get any error messages?

To work with the issue I suggest you follow the steps in the site mentioned:

 

Advanced troubleshooting tips for General USB for Windows XP problems

http://support.Microsoft.com/kb/310575

Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.

Tags: Windows

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