I have a subscription, it's almost over, but I need to change plans and cannot select one I need in the menu plan for change, and I can't cancel. Is it possible to cancel it?
I have a subscription, it's almost over, but I need to change plans and cannot select one I need in the menu plan for change, and I can't cancel. Is it possible to cancel it?
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
Tags: Adobe
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went to use creative cloud and it won't let me open photoshop, says need to renew the subscription, but says page not found, I was paying £15 a month for it, hope you can help as soon as possible because I need to use it for my United work
Hello
Maybe it's an activation issue, please see the link https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Kind regards
Gag
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HI everyone, I paid almost 10 days ago, my supcripcion to plan for all the app elements, and after u date of my latest plan, any program is runing, always appear, your time taking, is late, please by the app with my adobe ID works correctly?
Photoshop Elements and Premiere Elements are NOT part of the cloud... you buy a serial number, not a subscription, and you enter the serial number during installation
If you don't want to say things, read below
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
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-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Have you installed the WhiteWindowWorkaround plugin to work around known issues in Mac OS?
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(3) select your "country" in the list.
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(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
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(9) to enter the ID number, then click 'Next' to complete the activation process.Activation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048
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l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
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Return, cancel or change an Adobe order
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