I have a subscription to creative cloud but the apps that I came back to the trail mode and when it asks me to authorize their and connect it does not accept my idea of student as a Subscriber. I can connect to adobe and see my subscription valid if. idea
When I login on adobe.com, it says I have a valid subscription. However, Creative said cloud I only versions available test and when I try to license it says I do not have a valid subscription under the same email that I log in.
Tags: Adobe
Similar Questions
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I paid for the following year of usig creative cloud, but the product is still in the expired State
Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it
say that I did not have a license. What I can do in such situation and how I can use Photoshop now?
[Duplicate message deleted... post the same question more than once is confusing... MOD]
[This is an open forum, not a direct line to Adobe support... you have to wait a response]
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
- and Troubleshooting FAQ https://forums.adobe.com/thread/1962238
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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I am trying to improve my Creative Suite 5 to creative cloud but to myself that I have are not eligible for the upgrade, did someone knows why?
If you have the education version you are not eligible due to the delivery of the HIGH education
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Hello
I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?
Thank you to
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
tried to install creative cloud but the installation file does not work.
tried to install creative cloud but the installation file does not work.
the installation window is suddenly turned off.
What can I do?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
-
I'm trying to download creative cloud, but the link says "you run an operating system that InDesign can't stand. See the system requirements for a complete list of the supported platforms. "How can I download it? Please help me I have a project due tomorrow and the labs are closed
I use Mac OS X 10.6.8
OS X 10.6.8 is not supported.
You will need to either upgrade your operating system or your computer.
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I bought creative cloud but phoshop saying that my purchase was expired I do not know how to use photoshop
Please refer to Cloud Creative applications back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
-
I bought the creative cloud but the application still in a trial. What can I do to solve the problem
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.
Hi Colin,
Please try to reinstall the creative cloud after disabling antivirus and firewall.
Reference: error download or update Adobe Creative Cloud applications
Concerning
Megha Rawat
-
I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?
Hi J.derrick,
Please check the help below document:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
-
I bought the full package of the creative cloud, but the installer allows trial versions only what I can do?
http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium
-
I am connected to creative cloud, but someone else was logged on Dreamweaver, I disconnect them Dreamweaver and connect using my credentials?
Paul, if please launch the CC of Dreamweaver and go to help menu and sign out and sign in again with your Adobe ID and password, it will show your Adobe ID.
-
I want to spend the creative cloud. but the a12e1 error code. How can I do if I want to solve the problem?
Please see A12E1 error installing creative products Cloud | CC-
http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creat ive - cloud.html.
-
Can I install my creative cloud on the second computer? I would also like to use it on my macbook, imac not only?
And how to proceed?
Help!
use the installation cs6 files and your cs6 serial number:
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
I bought the annual subscription of creative cloud, but when I open the cloud creative download application, four of the apps that I need the most is a button saying 'buy now' why - what happens when I bought the all creative cloud, not just a software? Why am I not able to download anything I paid?
Hello
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.htmlCreative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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