I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

Similar Questions

• I use a PC and I want to cancel my annual package creative cloud. Can you help me?

  I use a PC and I want to cancel my annual package creative cloud. Can you help me?

  Hello

  Please contact support by calling/chat for cancellation requests.

  Contact the customer service

  You can also view the help document:

  Cancel your subscription or membership. Creative cloud

  Kind regards

  Sheena

• I cannot install the suite Criative cloud reinstall every time, she told me that gave the error in installation and transferred me the site of re - download the creative cloud. Can you help me?

  I cannot install the suite Criative cloud reinstall every time, she told me that gave the error in installation and transferred me the site of re - download the creative cloud. Can you help me?

  uninstall all cc (if nothing is installed) by using the adobe uninstaller programs.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer, and then install, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

• I have a subscription to creative cloud that I use with Lightroom and Photoshop. This membership is only for use of a computer, or can I use it with my laptop too?

  I'm owner also downright Lightroom software that is installed on my laptop. I used to be able to shoot captive of it with my camera Nikon D610, but now I can't. The computer does not recognize a camera being hooked to it. I have Lighroom version 5.7.1 on my laptop. Is it possible to upgrade this version, or can I use my subscription creative cloud on two computers? Thank you.

  You are able to use 2 activations side by side without any problems.

  Concerning

  Joerg

• Hi everyone, I have a subscription to creative cloud (only Lightroom & Photoshop). Last month, I sell my old macbook, before restoration. Now, I bought a new iMac and download Lightroom creative cloud of application manager. I myself connect whit my A

  New iMac, new cloud creative installation, but Lightroom is in trial version, even though I have a subscription of active creative cloud.

  Why?

  I find something on the mode of language and age, but all right.

  where is the problem?

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I want to cancel my account creative cloud. Can you help me?

  I have registered and want to cancel my account creative cloud.

  How to cancel a subscription cloud creative

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• I have a subscription to creative cloud, but do not have access to acrobat reader dc

  I have a subscription to Creative cloud which says that I have access to the full version of Acrobat Reader DC. However, when I open Acrobat Reader DC and I connect with my creative cloud user account, I get only have access to the free version of Acrobat Reader DC, which excludes features such as PDF editing functions (delete page for example).

  Hi tweedie,

  Please download Acrobat DC of your application in creative cloud on your system.

  Then you can 'Edit PDF' under the Tools menu in Acrobat DC. Acrobat Help. Edit PDF files

  Let me know if you need additional assistance.

  Kind regards

  Meenakshi

• How many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.

  No message that limit exceeded its use.

  MAC OS 10.10.2

  Russian languane

  I need to buy more creative cloud?

  Hi Gutnichenko,

  Please see the below help document for this problem:

  Creative Cloud applications ask for serial number

  Kind regards

  Sheena

• I have a subscription to creative cloud and I have problems to install Pack of Preset Portochrome

  I have a subscription to creative cloud and I just bought a Pack of Preset Portochrome. I have problems to unzip the zxp. I saw on the Web page that CS6 users must use the CS6 extensions Manager to install add-ons and NOT the extensions Manager, but I can't find the CS6 Extension Manager to download. Could someone help me? I thank very you much in advance!

  @

  Hi Julio,.

  Please see the link below under the heading where to find instructions.

  https://creative.Adobe.com/addons/products/14411#.VssfP5N96gR

  You just install active sync & Creative Cloud Desktop installed.

  It will synchronize the file & instructions are as below:

  The pre-selection documents are in your downloads folder local on the C drive in ZIP file.

  1. unzip archive ZIP preset on your hard drive.

  2 copy the predefined folder (Portochrome) to your Lightroom "Develop Presets" folder:

  MAC OSX: \Library\Application Support\Adobe / Lightroom\Develop Presets

  WINDOWS XP: C:\Documents and Settings Application Data Adobe Lightroom\Develop Presets

  VISTA & WINDOWS 7-10: \AppData\Roaming\Adobe\Lightroom\Develop Presets

  3. restart Lightroom. You can find your presets on the presets in the mode Panel develop. You are ready to use!

  Thank you

  Florian

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I just changed my computer and I have a subscription with creative cloud but my account settings now say that I have not...

  I just changed my computer and I have a subscription with creative cloud but my online account settings now say I didn't... but I do pay by adobe lately, September 11... .so now my PhotoShop is now in test mode... I'm not sure that anyone here can solve this problem... but since I'm a member during the period of 90 days cat I don't see any other options...

  Hi Mike,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  American salvation,

  I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.

  You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.

  Let us know if you face any trouble while doing this.

  Thank you

  Yann Arora