I have a Trojan horse in my computer. I have windows xp. I ran avg, but it can't get out the Trojan horse. the computer is very slow and I'm not able to use ctrl + alt + del, or recovery system. If I uninstall windows and install it and then return. who w

I also get messages saying: my computer is infected by trojan and I should update my spyware... but I think that the message box may come the virus itself...

Karina...

It would probably be best for you to use the free services of a reputable online organization that specializes in the removal of malicious virus/trojan/software.  There are now available on the internet.

Such a forum is hosted by Safer Networking Ltd., authors of the popular software 'Spybot S & D'...

http://forums.Spybot.info/forumdisplay.php?f=22

You may want to consider giving them a try, BUT... do not forget to try to comply with their preliminary instructions before asking for help.

Good luck

Tags: Windows

Similar Questions

  • my computer is very slow and really it's not so old now it tells me that I'm missing borlndmm.dat program

    my computer is very slow and really not that old now it tells me that I'm missing borlndmm.dat program and need to reinstall and I don't know how

    Original title: borlndmm.dat

    Hello, Cyrille,.

    This could be caused due to viruses or malware on the computer.

    Follow the following troubleshooting methods:

    Method 1:

    Download Microsoft Safety Scanner, scan your computer for viruses and malware and then check its operation.

    You can download Microsoft Safety Scanner from the link "scan to Microsoft Security.

    Note:  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. All data that are infected must be cleaned only by deleting all of the data, which means that there is a risk of data loss.

    Method 2:

    Run System File Check to fix the corrupted system files and then check how it works.

    See the link "How to use the file system tool Checker to troubleshoot system missing or damaged files on Windows Vista or Windows 7" to run the System File Check.

    Note: It can ask the Windows DVD difficulty and allowing SFC to do more than minor repairs. Could some of the files saved on your computer are deleted when fixing corrupted files.

    I hope this helps you solve the problem. If the problem persists or if you have other problems with Windows, please post in the Microsoft Community. We would be happy to help you.

  • installed the new windows Friday and since my computer is very slow and not connecting to internet properly

    installed the new windows Friday and since my computer is very slow and not connecting to the internet correctly... anyone else having these issues?

    System Restore to go back before the show.

    I suggest you to install the updates one by one and reboot the computer after installing each update to verify that update is causing the problem.

    Also note the updates that you install on the computer.

    Once you come to know what update is causing the problem, let us know.

    Do not install any driver updates offered by Windows Update. Find them in the manufacturer's website instead.

    Try a convenience store

    Windows includes two programs of troubleshooting that you can use to automatically fix some common problems with performance on your computer or to the maintenance of your system.

    Open the Performance troubleshooting utility by clicking the Start button, then Control Panel.

    In the search box, type Troubleshooting, and then click Troubleshooting.

    Under system and security, click check for performance issues.

    Open the of System Maintenance Troubleshooter by clicking the Start button, then Control Panel.

    In the search box, type Troubleshooting, and then click Troubleshooting.

    Under system and security, click run maintenance tasks.

    08/14 / 1115:46: 45 pm UTC

  • My computer is very slow and takes a long time to connect and disconnect

    Original title: sign out of questions

    My computer is very slow and takes a long time to connect and disconnect. Sometimes I hit Logoff button and do not forget I have more work to do... is it possible to cancel the newspaper once it starts, or should I just wait what he log out completely and then reconnect? (It takes just forever)

    Install the background file. See if it suits it

  • I use 5s iPhone and upgrade to iOS 9.3.1 but he can't get all the features...

    I use 5s iPhone and upgrade to iOS 9.3.1 but he can't get all the features...

    What features Miss do you?

  • Blue contours appeared and I can't control my iphone 5 s. I can't go to settings. I triple click on the button "home" and gives a message to go into settings and enter the password but I can't get to the settings. What does not work? Thank you

    Blue contours appeared and I can't control my iphone 5 s. I can't go to settings. I triple click on the button "home" and gives a message to go into settings and enter the password but I can't get to the settings. What does not work? Thank you

    The blue plan is switch control.

    s http://gettecla.com/blogs/News/15538916-what-is-switch-control-mode-in-apples-IO

    Triple click to get rid of him.

    "Siri to the rescue.  I said turn off the control switch. »

    Re: How to disable the switch control

    I don't get a request for an access code.  What is a school system?

    switch control

    Settings > general > accessibility > switching control

    R

  • my computer is very slow and the sound is crackling and move icons on their own i have norton security and scanned and it came with a few flaws, but has not yet sorted

    my computer is very slow especially on the startup sound is crackliing and when you watch videos it jumps a little icons often have moved when I start I have norton security and it did an analysis complete and it came with a few things but has not yet sorted

    Hello

    Try to update norton antivirus defination files and run a full system scan in SafeMode (http://support.microsoft.com/kb/315222).

    I hope this helps.

  • My OS has been upgraded to Windows 7 at 10 without disabling the software Adobe Acrobat. I am currently not able to use the serial number. to validate the (Acrobat 9.0) software installed on the machine. How can I go on the validation of the software not

    My OS has been upgraded to Windows 7 at 10 without disabling the software Adobe Acrobat.

    I am currently not able to use the serial number. to validate the (Acrobat 9.0) software installed on the machine.

    How can I go on the validation of the software now?

    Try contacting the Adobe Support via chat and ask them to reset your activations - don't ask more than that or they are likerly tell you to look on the forums for help (where no one can help with reset).

    To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

  • Computer is very slow and IE does not work all the time.

    I bought a computer from my old employeer.  He is doing all sorts of things, or should I say not to do all sorts of things.  It is very slow and IE does not work all the time.  They have questions arise and ask if the administrator oks things and other things like that.  It came with any disks.  I would like to wipe, clean and load a new disc, but I don't know where to find the disc or if I can do it.   Can someone please?

    Hello

    Proceed as follows to contribute to these two questions. You can probably buy the disks of Vista machine to system or get
    the former employer to do it for you if necessary.

    Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
    role in this issue. And even the TCP/IP stack might need to be refreshed.

    What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
    machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

    If no joy there's something blocking perhaps.

    Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

    Close and restart IE or IE with no addons

    not better?

    IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
    "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
    are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

    Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
    are bad, but some can cause your question (toolbars are BHO).
    http://securityxploded.com/bhoremover.php

    Startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Also get Malwarebytes - free - use as scanner only.

    http://www.Malwarebytes.org/

    --------------------------------

    Try these to erase corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    --------------------

    Departure - in the search box, type-> order

    at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

    Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

    ipconfig/flushdns

    nbtstat-r

    nbtstat - RR

    netsh int Reinitialis

    netsh int ip reset

    netsh winsock reset

    RESET

    That resets your TCP/IP stack

    --------------------------------

    Maybe need of these:

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
    video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
    cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
    This will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
    own the software and drivers and all other main drivers that you have.

    Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
    (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
    updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

    Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    Hope these helps.

    Rob - bicycle - Mark Twain said it is good.

  • Computer is very slow and crashes off is not Windows 7 correctly.

    Yesterday, my computer froze to the point of pull me the plug on my laptop. After him have enabled again, I noticed that my computer became very slow. I tried to browse the web with Google Chrome and it takes forever just to get a loaded page. The Shockwave Flash plug accident frequently and whenever I try to browse a web page that uses Java, it hangs for a few minutes and continues to load slowly.

    Chrome is not the only program that runs slowly. All other programs seems to freeze/being slow. I have the MSI CX640 with: 4 GB of ram, Nvidia Geforce 520 M 1 GB, Intel Core i3 - 2310 M 2.1 GHz, Windows 7 Home Premium 64-bit.

    I had a look at the event logs and found a few warnings and errors:

    The driver failed to load the ACPI\ACPI0008\2 device \Driver\WUDFRd & daba3ff & 2.

    Log name: System

    Source: Kernel-PnP

    Level: WARNING
    Event ID: 219
    ___________________________________________________________________________________________________________
    Custom dynamic link libraries are loaded for each application. The system administrator should review the list of libraries to ensure that they are linked to trusted applications.
    Log name: System

    Source: Wininit

    Level: WARNING
    Event ID: 11
    ___________________________________________________________
    Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective material. For further assistance diagnosing the problem, contact your hardware vendor.
    Log name: Application
    Source: ESENT
    Level: WARNING
    Event ID: 510
    _____________________________________________________--
    Windows detected your registry file is still in use for other applications or services. The file will be unloaded now. Applications or services that keep your registry file may not work properly thereafter.
    DETAIL-
    Register User 8 handles is escaped from \Registry\User\S-1-5-21-1019584894-1960917297-2461571163-1001:
    Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles
    Process of 2480 (\Device\HarddiskVolume3\Program files (x86)\Steam\Steam.exe) has opened \registry\user\s-1-5-21-1019584894-1960917297-2461571163-1001-cles
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Intel\Display\igfxcui\3D key
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{CEBFF5CD-ACE2-4F4F-9178-9926F41749EA}\Count key
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer key
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows NT\CurrentVersion key
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts key
    2480 process (files \Device\HarddiskVolume3\Program (x86)\Steam\Steam.exe) has opened the \REGISTRY\USER\S-1-5-21-1019584894-1960917297-2461571163-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{F4E57C4B-2036-45F0-A9AB-443BCFE33D9F}\Count key

    Log name: Application
    Source: User profile Service
    Event ID: 1530
    Level: WARNING
    It took me about an hour and a hlf to type this message as several programs open at the same time causes the constant freezing. CPU utilization remains low and less than 50% of the total RAM is used. I tried to use Timestamp (version MSI system recovery), but the previous backups have been deleted, and I tried to use the system recovery which has a windows installation, but fails in the process. I don't know if these event logs means nothing at all. I would like to help with this issue as it did my computer almost unusable.

    Hello Jleester,

    The warning of error IO error can be caused by a defective hardware:

    Windows Windows (5352): an application to write to the file "C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb" at offset 70025216 (0x00000000042c8000) to 32768 bytes (0 x 00008000) succeeded, but took an abnormally long time (91 seconds) is served by the operating system. In addition, 18 other requests to this file I/o also took an abnormally long time to be repaired since the last post regarding this issue has been sent 30 seconds ago. This problem is probably due to a defective hardware

    I would check with the manufacturer of your computer to see if there is diagnostic tests that can be run on your hardware.

    I also see that Steam.exe is not release handles to your user profile, then I would say you uninstall Steam and reinstall. Event id 1530 is just stating they were unloading the application, steam.exe. This type of errors can cause your user profile is damaged.

    Let us know if that helps.

    Marilyn

  • Not able to do CTRL + Alt + SUPP on Ubuntu

    Hi all

    Since I'm upgrading my host from ubuntu 8.04 to 8.10I cannot connect to one of my virtual machines of Windows.

    When I run the console, then I am getting the correct mouse, but the InsCtrlAlt that I used before does not work. Looks like the AltCtrl left home, and then the combination AltCtrl + Ins does not work.

    There is no menu to emulate the AltCtrlDELETE.

    I'm using Firefox 3.0.4.

    Any idea?

    Michael

    I had a similar problem with Ubuntu and VMware, but it was my computer, I wrote an article that might help you:

    http://www.yellow-bricks.com/2008/11/19/VMware-Workstation-Ubuntu-CTRL-ALT-ins-not-working/

    Duncan

    Blogs: http://www.yellow-bricks.com

    If you find this information useful, please give points to "correct" or "useful".

  • When I use ctrl-alt-del to do to the Task Manager I get a message that says that my access in the task manager has been disabled by the administrator - but I AM the administrator - how can I solve this problem

    This does not occur in a given program, but at all times

    First take the precaution to ensure that your computer is free from virus/malware because it is a symptom of infection.

    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    If the machine is clean, then:

    Activate the task (line 51) Manager - http://www.kellys-korner-xp.com/xp_tweaks.htm
    Lift the Restrictions - Task Manager, Regedit and CMD (line 275) - http://www.kellys-korner-xp.com/xp_tweaks.htm
    Troubleshooting of the Task Manager - http://www.kellys-korner-xp.com/xp_t.htm#tm
    http://windowsxp.mvps.org/Taskmanager_error.htm - Task Manager has been disabled by your fix administrator MS - MVP - Elephant Boy computers - don't panic!

  • After "critical update" 12/23/11, my computer is very slow and crashes, also will restore the system.

    After the "critical" update that is installed on my computer 12/23/11 my computer started running very slowly, he drove my Norton anti virus, blocking, I am unable to restore the system. any ideas?

    Hello

    1 update you installed recently? (Please mention the number of KB)

    2. which version of the Windows operating system is installed on your computer?

    3. what exactly happens when you try to perform the system restore?

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Run the fixit from Microsoft Fixit article and if that helps.

    Fix Windows system on slow Windows performance issues:

    http://support.Microsoft.com/mats/slow_windows_performance/

    Method 2:

    Start in safe mode and check if the same problem persists. If the problem not persists in safe mode, then turn on the computer in a clean boot state and check if that helps.

    Step 1:

    How to start in SafeMode in Windows 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

    Step 2:

    Put the computer in a clean boot state, and check if that helps.

    How to solve the problem by running the clean boot in Windows Vista and Windows 7:
    http://support.Microsoft.com/kb/929135

    Note: Once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.

    Method 3:

    Check the installation update and try to remove the updates that you installed recently and then try to remove it and check if it helps.

    Remove an update:

    http://Windows.Microsoft.com/en-us/Windows7/remove-an-update

    And also ensure that there are no pending restart, if there are any pending restart, then restart the computer and check if that helps.

    Hope the information is useful.

  • My computer is very slow and I don't know how to fix it?

    When I play games it makes the computer go very slowly

    Hello

    ·         What operating system do you use?

    ·         Have you updated all divers latest for the motherboard?

    If you experience slow performance in Windows, try to optimize Windows to improve performance and check if it helps:

    For Windows 7 and Windows Vista, see:

    Optimize Windows 7 for better performance

    http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

     

    Optimize Windows Vista for better performance

    http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

    Check this link for Windows XP:

    http://www.Microsoft.com/athome/Setup/optimize.aspx

  • My computer is very slow and I was told that I should clear up until my departure and eliminate the number of programs that run at startup to the top.

    My real problem is to know how to clean the programs that are run at startup to the top. In addition, any other suggestions on how to improve the speed of my computer.

    Manage your startup:

    Open your Start menu-> click on run-> in the command screen type "msconfig.exe"-> in the "system configuration utility", click on a 'service' or 'Startup' tab-> uncheck all the programs you are no longer help.

    The fragmentation

    1. Right-click the C drive.
    1. Click on properties.
    1. Click on the Tools tab.
    1. Click "defragment now".
    1. Click on defragment.

    You can search what process you use cpu and the end of the process.

    Under steps:

    1. right click on the taskbar.

    2. click on the Task Manager.

    3. click on the processes tab.

    4. double-click on the CPU.

    5 is if "system idle process" is max.

    6. If it is not a right click and click on end process.

    Learn "why is my computer running so slow?" and "how to speed it UP:

    http://downloadlk.com/WhyIsMyComputerSlow.htm

    Use the tool: http://downloadlk.com/themosteffectiveregistrycleaner.htm

Maybe you are looking for