I have a virus called footprints 3, it seems, how can I stop this?

E-mails are sent to people in my address book click on this site.  The site seems not evasive, but they get them.

I also get a lot others that come back to me as "not available"... even to myself.

Norton seems to find it, but my recipients always receive emails, constantly?

E-mails are sent to people in my address book click on this site.  The site seems not evasive, but they get them.

I also get a lot others that come back to me as "not available"... even to myself.

Norton seems to find it, but my recipients always receive emails, constantly?

Emails are sent because someone hacked your password for your e-mail account. Remove the malware will not stop the emails being sent. You will need to change the password to your email address. Before that, however, make sure that your computer is completely free of malware.

Restart the computer in safe mode with network. Click the second link below and download Malwarebytes. Update Malwarebytes and perform a full scan. Choose to quarantine found nothing. Once complete, click the third link below and download Superantispyware Portable. Run a full scan quarantined found anything yet. Restart your computer in normal mode and perform a quick scan with Malwarebytes.

How to start in safe mode

Malwarebytes.org

Superantispy-portable

Tags: Windows

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