I have Acer E5-571. After the closing, I long press on button / stop

I have an Acer E5-571 with Windows 10. After that I stopped it my laptop screen goes black. When I want to turn it on again it does not react to the mouse, the keyboard or pressing the power button. I have to press and hold the power button to turn it off, and then only I can start with a push of the power button. Pease help

Sorry your having problems with your computer... Did you do any type of hardware change? Moved things around the power button which can be moved to the location of it... If not. Try this...

Remove all items from the power of the computer cord, battery and charger, unplug everything that can be pluged in it. Press and hold the power button for 1 min... After that back things together and try and see if that helps at all!

James

Tags: Acer Laptops

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