I have Adobe Acrobat 9 Pro and serial number.  She asked an older serial number?  Help, please?

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  I have Adobe Acrobat XI pro, and I get a screen everytime I open a pdf file, asking me to upgrade to DC or this software license. I don't want to upgrade, how can I get rid of the pop up?

  Click on software under license and enter your serial number when prompted.

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  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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  Hi Steve,.

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  Acrobat 9 is quite old and not longer supported. The last Windows OS that could use Acrobat 9 has Windows 7 and Acrobat had to have all updates applied.

  You need to upgrade to Acrobat DC.

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  We're sorry, but the serial number would work only for Acrobat DC and not acrobat XI.

  You will need to upgrade your operating system to windows 7 to install acrobat DC.

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  Please visit the following link: https://helpx.adobe.com/acrobat/using/optimizing-pdfs-acrobat-pro.html

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  Hi Michal,

  Acrobat 8 has not been tested on Windows 7 and you could face compatibility problems.

  Try to run the application in compatibility mode and check.

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