I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

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  Hello

  I just got a pack a year with Creative Cloud but the program still showing me that I am in trial version, how do I fix that?

  Thank you to

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  Adobe license allows 2 activations... so install on 2nd computer in the same way as you did on the 1st computer, enter your serial number when asked

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  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

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  Gene

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  Previous through Cloud https://forums.adobe.com/thread/2185344 can help

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  Please follow the solution 2 in the link below.

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  Download and install Adobe Creative Cloud apps

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  Hi clemdef,

  Change your browser and try again. Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.

  You can even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

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